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GeorgiaVIEW - How do I know if my computer will work with D2L?

Article: KB0012092 Published: 2012-08-01 Last modified: 2012-11-05

How do I know if my computer will work with D2L?

Please click this link to run a System Check: System& Software Requirements: D2L supports a wide range of client computer configurations. However, upgrading to the newest browser version is not recommended, since D2L may not have had an opportunity to evaluate the new version. If your current software configuration allows you to access D2L as expected, we recommend maintaining the software you have and NOT upgrading. You may wish to disable any "automatic updates" until you have completed your D2L Online Courses at the end of each semester. Supported Operating Systems:

x Windows XP, Vista, Windows 7 x MacOSX 10.4?10.7 Recommended Video Resolution: x HIGHER than 1024 x 600 Internet Connection Speed: x Although D2L is useable over a 56K modem, the faster & more reliable your Internet connection speed, the better your experience with D2L will be. x A hardwired Cable or DSL connection is recommended, particularly for submitting assignments and quizzes. Java Runtime Environment (JRE): x JRE 6 update 31 (Required to run the Equation Editor) x JavaScript & cookies must be Enabled. Browser Support: D2L supports most popular web browsers. However, upgrading to the newest version of any browser is not recommended. If your web browser seems to have problems with D2L, either downgrade to an older browser version or download and use another browser. The DHC agents can assist you with these tasks. Windows Computers: x Internet Explorer 8?10

o Although IE is supported, our usability tests suggest that IE may not be the most dependable software to use with D2L. x Firefox versions 5?10 (Firefox 7 has had the best results) x Chrome (newest versions have had the best results) Apple Computers: x Safari 5.1 x Safari 5.0 x Safari 4.0 x Firefox versions 5?10 (Firefox 7 has had the best results) x Chrome (newest versions have had the best results) Tablet support for Desktop Web: x Android Browser x iPad Safari x Playbook Browser Mobile Web: x NOTE: Different mobile devices may behave differently.

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