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Event ID:?2596356Event Started:?8/20/2015 10:48:48 AM ETPlease stand by for realtime captions.Good morning everyone. This is Noreen with the University of North Texas workforce conclusion and sustainable employment. I will be your host today. It is on ethics and how to use a decision making model for ethical dilemmas. We have with us Doctor[ Indiscernible ]. She will be spending the next hour with us sharing information and a decision-making model that will help us define ethical dilemma ex -- dilemmas. And how to use a decision-making model. Before we start, I would like all of you to go to the question box that you can locate in your go to webinar panel. And in the question box, send me a note if you can hear me okay. I do have a note from Debbie. We have some more signing on.?Hello from Baton Rouge. Fantastic. Dr. D , you are bringing them in. Dr. D is here is a professor at University of North Texas . She has presented with you in the past. On the decision-making model and ethical dilemmas. We only have 60 minutes for the presentation. I want to turn it over and cover as much information as we can. We want people to turn in homework or scenarios for this section next week. That session will be next Thursday the 27th. As you listen today, what you will want people to do is tune into some of the ideas and send you examples that you would be able to work on.?Correct.?You want those on Monday??Yes.?Everyone should be able to see your presentation. It is all yours.?Thank you. Good morning. I was saying that we are having a cold front. It was nice and cool. It will only last through today. Tomorrow it will be 98.?I am going to try and move through these slides as quickly as possible. But pay attention so you understand the concepts. In the past the presentation has been an hour and a half. Today it is only one hour. I am trying to squeeze in more information in less time. If you have any questions, feel free to send us a question, stop, asked about a concept. I like for this to be interactive so you understand the concepts.?We have people joining us today from Louisiana. I was just there a couple of weeks ago for my wedding. Hello to everyone.?To get us started I would like to discuss three different terms that people sometimes used interchangeably. But they are very different in their makeup and conceptually. When we think about the terms ethics laws and morals we may see them as being used in the same context when they actually mean different things.?When we discuss ethics, we are talking about a set of professional standards that may guide a profession. Such as medical or health care. Such as legal or education. When we talk about law, we are talking about rules and regulations that may be set forth by a social institution such as legislatures, government or judges. They may be reinforced by law enforcement personnel. When we talk about morals, now we are talking about one's own social construct that may guide your behaviors. Someone can do something that may be unethical, but it may not be illegal or immoral.?In the case of ethics, we talk about confidentiality. You may disclose something about your client, breaking confidentiality. But it may not be illegal or immoral. In the case of legality, people think of ethics as you should not sleep with your clients. Went in particular there may be a law that may pertain to sex with minors. It is not unethical it is illegal. If they are engaging with a minor it is not unethical, it is illegal.?To some it may be immoral. In the case of morality, you may believe in not living together before marriage. That could be your personal belief. That is not unethical or illegal, but it may be immoral to you.Three different kinds of rules and regulations that guide us from different perspectives. Laws are governed based in morality is based on your social judgment.?What makes ethics important? Why do we need to discuss this? Ethics happens to be guidelines that make us assign professions to stakeholders. It to be the public or peers. It helps people know what people do as a professional. It helps you to make decisions. We sometimes many guidance in making decisions. If you have ethical guidelines it helps you to make professional decisions.?It helps to establish a profession. What we may see in terms of the rehabilitation profession and our ethical guidelines may be different than what we may see in the medical profession. What stands out a lot about us at rehab we tend to focus on disability. It is a big part of our ethical guidelines and practices. We may not see that specialization in terms of disability in other professional ethics in healthcare, there may not be such an emphasis on disability. In the legal field there may not be a emphasis on disability. It helps our profession stand out.?We talked about stakeholders. I want to review some of the stakeholders that ethics may help us in terms of guiding our practices. We have the consumers, our clients. Ethics can help us in terms of providing high quality services to our clients or consumers. We have other professionals we may work with. Our ethical guidelines may help to shape our practices that we have with other professionals. Whether it is other rehab professionals or other professionals who may not necessarily work in the rehabilitation field. It may be professionals from education. You may work with professionals at that level. Ethics guides us in those practices. Your peers. It could be your peers who work with you or it could be peers who are of your same age or same education level. Ethics may help guide you in terms of working through that. Or the public. We have ethical guidelines. We have national codes of conduct. This makes our profession stand out so the public knows this is rehabilitation. They have guiding principles. They are not taking advantage of their clients.?We are starting to get to the meat of our overall presentation. We will look at three different types of ethical guidelines within the field of rehabilitation. It is important that we review these guidelines so we can best serve our clients and so we know how to use the ethical decision-making model. We would not necessarily be able to use the decision-making model if we did not understand what ethical guidelines may assist us throughout this process.?We will go over three types of guidelines that are similar but a little different. The first we will talk about is based on the national organization for human services. The next set of guidelines will look at our based on the Association for professionals and support of employment. Finally we will look at the guidelines for the commission on rehabilitation certification.?I am sure most of you may belong to one of these organizations. You may also belong to a similar organization who has ethical principles and guidelines. There are other counseling organizations that provide guidelines. There are other rehab organizations that may provide guidelines. For the purposes of this presentation I thought these three would give us a good start.?Noreen, are there any questions??Dr. D, I do not see any questions . We can certainly invite people to ask questions. If we do not get to the questions today it will help us set up the session next week. We are very open to receiving questions.?Thank you. We will start with the ethical guidelines for human professionals. These guidelines have been divided into what they deem as responsibilities. We will look at the different types of responsibilities that a human services professional may have in terms of ethics. The first would be responsibility to clients.?This means as a human services professional, in order to be responsible to your clients when working with clients or consumers, as a human services professional you should begin by talking about what is this relationship going to look like for you and the client. How can you best help the client? What might be some of your limitations in terms of assisting? You also may want to discuss confidentiality. In terms of working with your clients. If this acknowledgment about the overall relationship you will have with the client, the services you will provide, and what services you may not be able to provide. It is being very up front with the client call -- going into the relationship so the client is clear about what is expected.?The next would be the responsibility to community and society. Human services professionals are big advocates for our clients. In saying that, you are also going to want to know what loss may be impacting your clients, what programs may be out there for your clients, and be part of advocacy for your clients. Whether it is clients with a particular type of disability or clients with general disabilities. Being advocates and meeting the needs of your clients. Going through a societal change.?You then have a responsibility to your colleagues. This means -- earlier when we talked about responsibility to clients, one maybe confidentiality. For your colleagues you may also have to practice confidentiality. You may not necessarily share information about your client with other colleagues unless your client has consented to you doing so. The same thing will happen if you engage in some type of activity with a colleague, you may also want to keep that confidential.?If you are experiencing some type of concern or issue with a colleague, you are than to go directly to your colleague to address the concern and go to your supervisor for support, if needed. That is your responsibility to your colleague and you being a good colleague and treating your fellow professionals respectfully.?Then you have a responsibility to the profession. This means that we are keeping up with the latest information, continually educating ourselves on the profession. So we can provide high quality services to our clients.?Continual education, going out to conferences, engaging in webinars, would be fulfilling that responsibility to the profession.?Then you have a responsibility to employers. When you are going to work with clients in the community and you are placing them in a employment situation, that you are up front with the employer about what types of accommodations they may need, what types of jobs they may be able to perform, versus what limitations someone may have as well. Ensuring that you are providing employers with high quality employees and workers. So an employer does not find themselves in a situation with a new employee who cannot perform the job.?Finally, you have a responsibility to yourself. We often forget this as professionals. We need to provide good self-care in order to provide good services to our clients. It is interesting that the first responsibility is to clients and the last is to self. They actually interact hand in hand. If you are not taking care of yourself then you cannot do good to your clients.?I also want to mention, in the responsibility to your clients, I touched on confidentiality and respect. It is part of the responsibility to your client. Not only respect as an individual but also looking at cultural beliefs and recognizing that someone else's culture may be different from yours and learning more about their culture so you can be respectful.?If no questions, I will move on.?We will move to the Association for professionals in support of employment. These are what are called human principles. Very similar to ethical guidelines in that they also help to shape and guide our profession. We will talk about this for a while.?The first would be the human principle of individuality. Which means we don't necessarily group people based on label, disability, severity of disability. Stereotyping. If we are working with a client we do not say all women who have cerebral palsy must all get the same services. Because they are all the same. We know that is not necessarily the case. You may have a person who is a woman who has cerebral palsy who may be very different from another woman. You need to look at them as a individual. Not as a group of people and making decisions for all people who are women get the services. It is looking at individual as an individual.?Looking at the notion of choice. When a individual has the ability to exercise control and make decisions for themselves. Even if the individual may need assistance with making decisions, it is about looking at who could best assist that individual with making decisions. It could be a family member or friend, colleague, spouse. Looking at how this individual makes decisions and if the individual needs assistance with making decisions, having the correct person to best assist the individual.?Then the notion of respect. Acknowledging how an individual would like to participate in a situation. It goes back to the choice making. If you are unable to make your own decisions or need assistance, who can help you? In terms of respect it is not as making the decisions for our clients, it is having them be involved in the decision-making process. Being an active participant within the process of providing services.?I know respect is a big one. In all three of the different ethical guidelines we will look at today. It is something that many of us as professionals definitely appreciate the notion of respect. I often say, put yourself in that individual's shoes. What might you want to happen? At the end of the day most humans are looking for basic respect. This for me is a big one when we talk about ethics.?Now the notion of competence. In the world of disability we sometimes find ourselves looking at an individual and their disability. Their limitations. With the notion of competence we are looking at someone's gifts incapacities. Something that a individual is good at. I used to work as a rehab counselor for the division for blind services. Often times when I encounter an individual -- I am also visually impaired -- often when we encounter individuals with blindness or visual impairment we think this person cannot see. We jump to what they cannot do. However, it is important as a rehab counselor to think about what are the gifts and the capacities that consumers who are blind or vision impaired have and can bring to the table.?I used to work with college students that had blindness or visual impairments. I worked with several who were in education majors who want to be teachers. Their gifts were that they like to be around people, they had the patience and empathy. They had the ability to learn concepts and present the concepts back. We are looking at someone's competence. The individual may not be able to see, they could teach children or high school students concepts that they needed. Those were the gifts that they had the ability to teach.?Looking at the next human principle, it is the notion of social inclusion. This is access to diversity. When we think back to sheltered workshop for instance. Where we would have individuals with disabilities working with other people with disabilities, maybe at sub minimum wage, they did not necessarily have access to diversity. Now we are seeing this notion of support employment, where people are in integrated settings and working with people with and without disabilities as well as getting minimum wage or better. This notion of social inclusion goes back to that. The access to diversity. The access to have other jobs and we will work with people with and without disabilities at or above the minimum wage.?The next concept looks at community settings. Now we want for individuals with disabilities to be in community settings with minimal intrusion. Where an individual can get accommodations that are not necessarily going to intrude on other people who are working at the agency or the business, it will not impinge on their coworkers. Or it will not impinge on the employer so the employer is not feeling fearful about hiring a person with a disability.?Looking at natural support and how to best help someone within a employment setting use the natural supports. To be able to perform their job to the best of their ability.?Finally, we look at the human principle of employment. Developing options for an individual to have different types of employment. It goes back to the notion of sheltered work. Often times we used to see an individual with disabilities that only worked in certain settings. For individuals with developmental and intellectual disabilities, there was a notion that they should work and a friendly environment. They could be a greeter at the grocery store. We would often find that you would see people placing individuals with these disabilities into these jobs settings. There is nothing wrong with being a greeter or a bagger. It seemed to be the only option for this particular group of people with disabilities. When we moved toward this need for different types of employment, you may see individuals with intellectual disabilities at different types of jobs settings.?I don't want you to think, I should not play someone at a grocery store. I am not saying that. I am say provide individuals different options to best meet their needs in terms of their gifts. And in some people's cases it may mean working at a grocery store. However it may mean working at a restaurant or working in a office setting.?Do we have any questions??We have a question. It has to do with authorizations for disclosure of information. If an individual signs and authorization to disclose information with your agency, does that give you the ability to discuss the individuals case with other colleagues??Yes. If an individual -- that is the point where I think you are trying to make with the ethical guidelines. The individual has to consent to the release of information for you to be able to share that with your other colleagues. However, if they do not sign a form giving you permission to share information regarding their services with the agency or with other colleagues at the agency, you are not supposed to disclose information. When we talk about confidentiality, things should be kept confidential unless you hear information from your client regarding harm to oneself or if your client is going to harm someone else or if you hear information about how someone maybe wanting to harm your client. Those are the only reasons you could break confidentiality. You will find that in most ethical codes with regard to confidentiality. It is the duty to warn against harm of self or others. If your client does sign some type of paperwork or form saying it is okay to share information with your agency and with other colleagues, it is okay. You need to make sure your client understands what they are signing. If you sign the paper it means I can talk with other colleagues. I know that sometimes you may run into this when you have a client who may have a guardian or who is a minor. The notion of your client needs to sign and the Guardian needs to sign the paperwork as well. For me, I mentioned I worked with college students. They would often have parents come with the student. However, for me the students were 18 and able to make their own decisions. Sometimes I would have to have my client sign the forms to be able to discuss their services in front of their parents. They were legally their own guardian. The parents were still in the meetings. I hope that helps answer your question.?Another question did come up. It is interesting in regards to the relationship with colleagues. If a client complains about a staff member in another agency, what is my obligation to inform the other agency staff??That would be a good one to submit to the ethical decision-making model. That is one where it is not so clear as to you should do this or that. We would have to know, did your clients on the form saying it was okay to discuss that information with the other agency? Did you have a discussion with your client? Would you like me to advocate with you? You have gone to the agency saying you were rude. It could break confidentiality. It could be harmful to your client. It could be helpful. I don't know. It is not necessarily clear. Your agency may have some policy that supersedes all of this that says if you hear your client is having poor services you need to immediately address them. There are parts that are at play. It is not clear-cut. My personal side says you should call them and say stop being rude. However, I don't know professionally if that is the best answer. It could be. To call the agency and express your concern. That is the part of the ethical decision-making. Thinking about the pieces and the facts and how to best address them.?We are halfway through. We will talk -- we talked about the human principles in terms of the Association for professionals and support employment. We will now look at principles for practice.?These will help along with the human principles in terms of how we practice as rehabilitation professionals. The first one is looking at career planning. And having the individual be involved in the choices for employment. Talking to them about, here are options we may have in terms of helping you look for employment. It may not always be that the individual can find their dream job at the beginning of the job development phase.?Many of us had our first job and it may not be what we are doing today. I had a job working at a museum giving tours. Is that something I would like to do today? Probably not. It was a good opportunity for me to learn employment skills. When we engage in the process with our clients, you want to talk about what is your client interested in so you have some ideas about potential jobs. You may have to present the client with jobs that are not exactly their dream job right now. Or something they are interested in. But something that can help them long-term. For some of our clients they may need further training, whether on the job or some type of educational training to reach their higher levels of employment.?When we talk about job development you also want your client to have some professional interactions. If you do get a client a job, they get a job at a office setting, you will not want them to necessarily be in a back room where they never engage with other employees. For some individuals with disabilities they may not like a lot of contact with a lot of people. That could be a good accommodation for some. And occasional interaction with other professionals is helpful. That also helps your clients to see, they may be interested in another job. Or it may also teach them those good social skills on the job. We call those soft skills. We talk about soft skills versus hard skills. Hard skills are those things which are job requirements. It could be so many years of experience in a particular area? --, Degree, high school diploma. Soft skills will be arriving to work on time. Focusing on your job and not necessarily talking all day long. Those will be soft skills.?If they individual can engage with other professionals on the job, it will help them to better learn those soft skills.?We talked earlier about career planning and looking at choices in terms of employment. Now we talk about job acquisition. We are looking at matching a person's abilities and skills to a particular job.?If a person comes to you and says, they really want to work with animals. They have a passion for working with animals. You get them a job working at a flower shop. That may not be matching their preferences. However, maybe that other job is not available. They are having to work at the flower shop. It will not be matching preferences and gifts. I mentioned I worked in a museum. That is not what I am currently doing.?To the best of your ability it is important that you match someone with their gifts and capabilities. Maybe this individual who wants to work with animals may not have the capacity to become a veterinarian, there are many jobs out there in terms of working with animals. A pet store or at a clinic or a grooming center or a dog walker. There are things we can look at that may be related to animals.?Then we went to look at work support. Looking at holistic support networks. You may have a job coach but the individual may be also to get more support from other colleagues, supervisor, in terms of meeting their work support needs.?Then looking at career advancement. We tend to think an individual with disabilities got a job. We do not think in terms of career advancement. When they may want to look at future job planning or look at opportunities to expand at the job. An individual may start working at the pet store. They are working in the grooming department. Then they worked their way up to become a supervisor of the grooming department. Then they worked their way up to becoming a store manager. There is the notion of career advancement. And not just saying I will stay in this particular job forever. We got you a job, stay here forever.?Then there is fact training. The need to let people know who are actually working with people with individual -- disabilities, what that means in terms of a individual. Another barrier to people will be societal attitudes which are reflective Inco workers and employers. If they do not understand the disability it could become a barrier for them to keep that job. As a good professional it is your job to assist in the staff training. So the work environment is safe and inviting.?Now we will go through our last set of ethical principles. This is based on the commission on rehab counseling certification. For many of us who have this certification, this may be the principles that help to guide us in terms of our ethical practices. What you will see in these principles are very similar to what we saw and human services as well as the supporting employment ethical guidelines.?Many of these principles and concepts are very similar. We have a notion of autonomy. An individual's right to self-rule. An individual's right to make his or her own decisions. I may be able to provide you with choices, but you as the client choose what may work best for you.?Then there is a notion of beneficence. To do good to others. Where we want to provide higher-quality services that are going to enhance an individual.?Then there is a notion of do no harm. Where we as rehab professionals do not want to do anything in terms of providing services that are going to harm a person. Whether it is physically harming an individual, personally, or professionally.?Then a notion of fidelity. Be faithful. If we say we will provide a service, we need to follow through. Fidelity means being faithful in what we say we are going to do in terms of working with our clients.?Justice. To be fair. If you're going to provide services for a client, you should ensure that they are fair services. And you are not necessarily providing certain types or amounts of services for one client that you are not willing to provide for another client. Or your expectations are not different. If you have certain client responsibilities for one client but for your other clients you have lowered expectations. There may be reasoning behind that. You need to think if it is fair to the client that I am expecting so much when I am not expecting that of other clients.?Then the notion, which is new, the notion of veracity. To be honest. Goes back to the notion of respect. Be up front with your client. Not in a harmful way. Tell them the truth. So they can best make decisions.?These are the ethical principles. We have gone through others. They are very similar in terms of confidentiality and respect, choice making, autonomy, doing good to your clients, all very similar in all professional codes. Each is a little different as well. Are there any questions??Not specifically about the codes. Another question came up. Is there an ethical obligation to inform the client of the impact of wage earning on their benefits??I would say when you are -- the notion of economy -- autonomy. When you are assisting a client was looking for a job, it is important. You are being honest with the client and letting them decide. If you do not know all the information, how will you make your best decisions? If you have a client seeking employment and they are unaware if they get a job they will lose some Social Security benefits, that may impact their ability to make a informed decision. I have worked with clients and we have had the conversation. It may have a impact on their benefits and they choose to get the job. That is the part of the client being autonomous and knowing all the information and making their own decisions. In order for our client to make a good decision, they should have all the information that you can provide to assist them. It is not about us is the professional saying, don't take this job it will cut your benefits. It is about us saying, here is what can happen if you take this job. And supporting the client and making their own decision.?I imagine we would have to make sure we're giving accurate information as well.?Correct. It goes back to ethics when we talk about your responsibility to the profession. Knowing you are giving out accurate information, getting educated on information to you are not giving false information. It is okay to say, I don't know. But I can find out. You meet with the client and you may not know how it impacts Social Security. Maybe you could talk about the impacts together. You could say I am not sure but here is a phone number you could call. Call your caseworker. Put some of the responsibility on the client to look for some of the information. You could know the information. You may have to search for it and contact the client later. You may work together to get the information. Or the client to get the information on their own.?With so many things in our profession, there are many ways to get the results that you need. It is perfectly fine to say, I do not know. It is not unethical. It is the truth.?Thank you.?Now I will talk about a few ethical violations. So we don't get confused ethical decision-making with things that are violations. In terms of what our professional conduct says we should not do.?The first thing everyone says is sex with your client. This is not the most frequent ethical violation. It is one that frequently comes up in terms of seminars. It is not the most frequent violation.?Intimate relationships. Not necessarily sexual relationships. But friendships. When we are working with clients, when we talk about our responsibility to our clients and not doing harm, this means we have a professional relationship. Our professional relationships look different than our intimate relationships. Who we are when we are working with our clients may not look the same as who we are at home with our spouses, our partners, siblings, children or friends.?This notion of having a intimate relationship with a client could lead us down a very bad path. When we work with clients we have a inverse relationship where we may appear to be superior to the clients and they may be seen as inferior. If you engage in a intimate relationship, there is a level of power that may be off. Not good at all to engage in intimate relationships with your clients. It is a ethical violation to have a intimate relationship with your client. Whether sexual or just friendship.?Unprofessional conduct is a ethical violation. Depending on your agency could look like you missed appointments constantly with your clients, showing up not prepared for work, meaning you are not prepared to assist your client, you may engage in foul language in front of your clients, you may be dressed inappropriately. There are so many things that could be unprofessional conduct. Given your type of agency it will determine the conduct that is expected of you.?Dishonesty. This is a big one with regards to a client. We talked earlier about assisting getting a job that may cut into benefits. If you were to be dishonest, that is more harmful than saying I do not know. Dishonesty could lead you towards a ethical violation.?Lack of confidentiality. You told a client you would keep information confidential and you are sharing it with your family, friends or a colleague without discussing that with the client. I know we often may want to consult other people. There is a way to consult with another colleague or supervisor without disclosing information about your client that would break the bonds of confidentiality.?This notion of obtaining inappropriate employment. The client may want to work with animals that you continue to place them in a flower shop. Not everyone wants to work at a flower shop. It may be an appropriate placement. That could lead to a ethical violation.?Now we will talk about ethical dilemmas. Not necessarily violations, but things you may want to use the ethical decision-making model to help you figure out what to do.?There are things that may be ethical that may not be moral and vice versa. Is this decision I am helping my client with ethical? Moral? How can I best help my client make a good decision? I am Cusick -- confusing ethics and morals.?You may not know -- I think I skipped one -- when we think about ethics you may have different standards. You are not sure how to best help your client if I am honest, will it be harmful? If I am not honest in my doing good? They may be two different standards at play. How do I best help my client?Earlier we had a example with telling an agency that your client may have had experience difficulty at another agency. This may be something that is unclear as to what to do. That is a dilemma. You are applying the ethical standards. You are not clear what to do. Should I call the agency? That is not as clear. That would be a ethical dilemma. There may be something that prevents the clear use of the standards.?Maybe you are working with a minor. Maybe you are working with a family. It could be something that is preventing the clear application of the standards.?I will talk about some examples. Of ethical dilemmas.?Relationship issues. We talked earlier about intimate relationships. Now I will talk about dual relationships. You may have a client, it is one relationship. Maybe decline goes to your church. Now you have a dual relationship. Maybe they live in your neighborhood. Maybe your client happens to be the son or daughter of one of your friends. Or your client unknown to you place on the same sports team with your kids. Those are dual relationships. You have one relationship as a client but you have a more informal relationship with the individual. It could be a ethical dilemma.?Depending on how you handle the situation, it will be what leads to what is called to a ethical violation.?You may experience role in boundary problems. Working with lots of students. They want to be your friend on Facebook. Your role as a counselor, they want to engage in social media. That is crossing a boundary. That is what we mean about roles and boundaries.?Challenges to confidentiality. You may have that client who had bad services at another agency. This challenges confidentiality. Do I call or not call??You may have someone who has a different cultural background. It may cause cultural issues that you are trying to determine what is the best course of action based on my cultural beliefs.?You may be practicing outside of your level of competency. We as professionals work with individuals with disabilities. Someone may say you did such a good job working with my brother who has a developmental disability, my friend needs help getting a job. Their friend may not have a disability. You are now working outside your scope of practice if you assist that individual.?I will talk about the actual decision-making model. So we can wrap this up.?How do we use this model? This is what we will be doing next week once we have had some examples.?The first thing you want to do is identify your personal response. We talked about this earlier. Your personal response may be different from your professional response. The example is the client having bad services. My personal response may be to call them and say you were rude. They may not be the best response. You will want to list the facts.?The client went over to receive services. The person was very rude. They yelled at my client. You shut the door in their face. Those are the facts. Not your personal opinion.?Now let's talk about the plan. The initial plan is to confront the people at the other agency. I will call them and go over. Let me look at my agency policies on my ethical codes. Ethical policy -- your agency policy and ethical call -- code. It says if they have said anything about a agency being rude or being unprofessional I am to immediately contact them. That could be one plan. Or it says you should discuss with your client first and see if they were okay disclosing and contacting the agency?Then you will analyze the plan in terms of those principles we talked about earlier. If I call the agency or go over there too was a complaint about them being rude, is that conflicting with the client autonomy or their ability to be independent? Am I doing good for the client? Am I doing harm to the client? Is a based on fidelity? Am I following through and contacting them. Is that just? Fair? Is it a part of veracity? Is it honest? What if I go over and don't tell the honest -- client??When we go through the principles and go through the options, the next thing you do is look at any legal issues. There is nothing legal I can come up with. It could be part of a legal system and it is part of a different path.?You will now refine your plan. You will choose whatever you will do. You talk to the client or consumer. I had some time to think about this and I decided I will go over there. The client says, I appreciate that or can I come with you? I would feel better if we went together.?You will implement the plan and monitor. And throughout the process you may need to consult with another colleague or your supervisor.?I find myself consulting a lot about students where there may have been a situation I have not been in before. Even after I looked at guidelines I'm still not sure what to do. Consulting is a good way to help you make a decision. That does not mean the other person will make the decision for you, but they could assist you in the process.?More examples of dilemmas. To give you an idea of when you are working on your examples. A client gives you a gift. What do you do? That may be something you want to work through.?You see someone in a social situation. You are at your friend's house for a barbecue. And here is your client out of nowhere. How do you handle that? That could lead to a dual relationship.?You may hear something from one of your other consumers about another consumer that is doing something illegal. What do you do? How do you know what is happening? That is a ethical decision.I will open it up for any questions.?Thank you. It is wonderful to hear all of this information. I did have another situation come in as you are talking. The example is kind of brief. Maybe they need to give more detail for next week. They were talking about the confidence that occurs between their client and the client parent. Sometimes it is not always clear who is the client.?Correct.?I imagine that could go in a lot of different directions in terms of approaching. Especially if you are talking about the difference between a family member or a parent who is a legal guardian versus an adult who is their own person.?Correct.?That would have some legal implications as well. That could take you down a different path.?I have worked with college students who were their own guardian or were not. Those are different things versus who is the actual client. The young person or the parent? It depends on who is the Guardian in the situation. Even if the parent is the Guardian, you have to include the young person in the actual decision-making process. If you'd like for us to look at that please send in more information.?I think you did fabulous.?Thank you.?Presenting the information within the one our time information. We would like to have examples sent in to our email address. Please have those examples sent to us by Monday. We can get a chance to review them and be able to address them. The next session is Thursday the 27th from 10:00 to 11:00 AM. We will pull this information out and start thinking about what are some of the situations that we frequently find ourselves needing to address.?After that session people will receive an evaluation link for the sessions. Once you have completed the online survey, a certificate of completion will be uploaded to their user portal.?This session is available for the credit for ethics.?I don't see any more questions. I think we have a great group. We will be getting -- I do see a couple of questions. You can send them in now or you can send them in through the website. We will get them to Dr. D and she can look at them .?Thank you everyone for your participation.?Everyone have a great week. We will talk to you next week.?Goodbye.?[Event concluded]Actions?? ................
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