2018 UPS Rate and Service Guide
2018 UPS? Rate and Service Guide
Alaska and Hawaii Rates
Updated October 22, 2018
Essential Contacts
Support
UPS Customer Service 1-800-PICK-UPS? (1-800-742-5877) 1-800-877-1548 En Espa?ol 1-800-782-7892 International 1-800-811-1648 Billing 1-800-554-9964 Hazardous Materials 1-800-833-0056 Hearing Impaired ? TTY/TDD customer.service@
International Shipping international 1-800-782-7892
Zone Charts View or download at rates
WorldShip? Technical Support worldshipsupport 1-888-553-1118
UPS Package Design and Test Lab 1-877-877-7229
UPS CampusShip? Support Help Desk: 1-877-289-6418 (United States) upsemail/input
Freight Services
UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 2-4.
Air Freight Services airfreight 1-800-443-6379
UPS? Freight ? LTL (Less-Than-Truckload) ltl. 1-800-333-7400
Ocean Freight Services ocean 1-800-443-6379
UPS Trade Direct? tradedirect 1-800-742-5727
UPS Express Critical? 1-800-714-8779
UPS Worldwide Express Freight? Services worldwideexpressfreight 1-800-782-7892
UPS Solutions
Visit solutions to view the full portfolio of UPS services.
The UPS Store? 1-800-789-4623
UPS Mail Innovations? 1-800-500-2224
UPS Capital? 1-877-263-8772
UPS Supply Chain Solutions? ups- 1-800-742-5727
Parcel Pro? 1-888-683-2300
Stay on top of the latest UPS news, announcements and critical updates via e-mail at subscribe.
1-800-PICK-UPS?
Table of Contents 1
Table of Contents
In this UPS? Rate and Service Guide, you will find the 2018 UPS Package Rates for Alaska and Hawaii, effective October 22, 2018 (unless otherwise noted). These rates are applicable to customers with a UPS account and to customers that process packages through . You will also find service and rate information for UPS? Freight services including Air Freight and Less-Than-Truckload. The most current version of this Guide can be downloaded at rates. For additional information, please visit .
Choosing a Service
Alaska/Hawaii
UPS? Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preparing a Shipment
Alaska/Hawaii
Determine the Weight and Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Determining the Rate
Alaska/Hawaii
Determine the Rate. . . . . . . . . . . . . . . . . . . . . . . . 10 . . . . . . . . . . . . . 10
Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 . . . . . . . . . . . . . 30 Determine the Zone. . . . . . . . . . . . . . . . . . . . . . . 12 . . . . . . . . . . . . . 30 UPS Next Day Air? Early. . . . . . . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . 32 UPS Next Day Air?. . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . 34 UPS Next Day Air Saver?. . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . 36 UPS 2nd Day Air A.M.? . . . . . . . . . . . . . . . . . . . . . 20 . . . . . . . . . . . . . 38 UPS 2nd Day Air?. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . 40 UPS? Ground. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 . . . . . . . . . . . . . 42 UPS? Ground (Intra-Alaska). . . . . . . . . . . . . . . . 28 UPS? Ground (Intra-Oahu) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 UPS Next Day Air? Freight NGS. . . . . . . . . . . . 48 . . . . . . . . . . . . 48 UPS 2nd Day Air? Freight NGS. . . . . . . . . . . . . 48 . . . . . . . . . . . . 48
Alaska/Hawaii
Determine the Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Canada Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Export Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 UPS Worldwide Express Plus? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 UPS Worldwide Express? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 UPS Worldwide Express Freight? Midday . . . . . . . . . . . . . . . . . . . . 64 UPS Worldwide Express Freight? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 UPS Worldwide Saver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 UPS Worldwide Expedited? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Determining the Rate (continued)
Alaska/Hawaii
Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 UPS Worldwide Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 UPS Worldwide Express NA1? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 UPS Worldwide Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 UPS Worldwide Express Freight Midday . . . . . . . . . . . . . . . . . . . . . 76 UPS Worldwide Express Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 UPS Worldwide Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 UPS Worldwide Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Value-Added Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 UPS Returns? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 UPS? Freight LTL (Less-Than-Truckload) . . . . . . . . . . . . . . . . . . . . . . 98
Other Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 UPS Freight LTL (Less-Than-Truckload) . . . . . . . . . . . . . . . . . . . . . . . 99
Customs Brokerage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
UPS? Tariff/Terms and Conditions of Service ? United States
Table of Contents for UPS Tariff/Terms and Conditions of Service ? United States . . . . . . . . . . . . . . . . . 105
UPS Tariff/Terms and Conditions of Service ? United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
2018 Updates
Updates to this guide are as follows:
April
2
June
4
July
9
October
22
n UPS? Tariff/Terms and Conditions of Service ? United States
The UPS Tariff/Terms and Conditions of Service ? United States have been updated. . . . . . . . . . . . . . page 105
n Other Charges
Over Maximum Limits rate change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 94
n Other Charges
Oversize Pallet Handling Surcharge rate change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 95
n Other Charges
Shipping Charge Correction Audit Fee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 95
n UPS? Tariff/Terms and Conditions of Service ? United States
The UPS Tariff/Terms and Conditions of Service ? United States have been updated. . . . . . . . . . . . . . page 105
n Other Charges
Additional Handling description and fee updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 93
n Other Charges
Large Package Surcharge description and fee updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 94
n Other Charges
Over Maximum Limits description update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 94
n Other Charges
Special Handling of Undeliverable Shipments information update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 95
n Other Charges
Undeliverable Shipment Surcharge information update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 95
n UPS?Tariff/Terms and Conditions of Service ? United States
The UPS Tariff/Terms and Conditions of Service ? United States have been updated. . . . . . . . . . . . . . page 105
n Other Charges
Shipping Charge Correction Audit Fee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 95
2
UPS? Services
1-800-PICK-UPS?
United States ? Package
UPS Express Critical? UPS Next Day Air? Early UPS Next Day Air? UPS Next Day Air Saver? UPS 2nd Day Air A.M.? UPS 2nd Day Air? UPS? Ground UPS? Ground ? Intra-Alaska UPS? Ground ? Intra-Oahu
Same 1
2
Day- Alaska Hawaii
Day Day Days Definite Page Page
**
14
32
16
34
18
36
20
38
22
40
24
42
28
N/A
N/A
46
North American Freight
Same 1
2
Day- Alaska Hawaii
Day Day Days Definite Page Page
UPS Express Critical UPS Next Day Air? Freight NGS
**
48
48
UPS 2nd Day Air? Freight NGS
48
48
UPS? Freight LTL (Less-Than-Truckload)
4
4
UPS? Freight LTL Urgent
4
4
UPS? Freight Trade Show Services
4
4
*Visit or call 1-800-714-8779 for rates and information.
Notes: ? Some shipments to and from certain locations may require additional time in transit. For guarantee
details, service availability and time commitments, visit or call 1-800-PICK-UPS? (1-800-742-5877) for packages and terms or 1-800-443-6379 for Air Freight.
? V isit holidays for time in transit changes effective during the holiday season.
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