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Jo Palmer100 Main Street, Cityplace, CA, 91019 | | C: (555) 322-7337 example-email@SummaryOutgoing server with great customer service and food handling skills. Good dedication and a very quick learner. Works well in busy atmospheres and under stress. Experience in handling money.HighlightsWorks well under pressureReliable, punctual and committed to customer serviceHighly responsible and reliableUpbeat, outgoing and positiveStrong customer relationship builderAbility to handle fast-paced environmentWilling to work under pressureProven leadership skillsExperienceCrew Trainer May 2008 to Aug 2013McDonalds - Wisconsin Rapids, WisconsinUp-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Resolved guest complaints promptly and professionally. Trained new crew on the skills needed to succeed at work.EducationEMT-B certification, EMT-B Midstate Technical College - Wisconsin Rapids , Wisconsin, USA ................
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