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Answers to the top questions to ask event venuesPlease note that Sago Springs Manor does NOT make any money from anyone we help you hire for any services you need. This is a free service we provide to our customers. This ensures that you receive the lowest possible rate and that they receive 100% of their hard earned money. Your agreement is with them. You can meet and interview them if you wish at our facility if needed.Dates-Is our date available? Call or email us ASAP to inquire.How many other events will be booked that day? At this point, we are only booking one event per day in order to give our undivided attention to your special day. However, depending on which package you purchase, there may be another event before, during or after your event. We will notify you if this occurs as soon as we are aware of the additional booking. If you want to ensure your event is private, you may want to consider speaking with us about your options.Logistics-How many guests does the venue hold? Depending on what site(s) you choose, Sago Springs Manor is able to hold up to 300 guests.Is there a space for cocktail hour or mingling space for my guests to mingle prior to the event? Yes, there are several areas available How many times may we come to the venue to make our plans? As long as mutual advance appointments are made with our staff, you may come as many times as you need.How long do we have the venue? How much are additional hours? This depends on which package you purchase. Please ask to discuss package choices.Is the site handicapped accessible? yesIs parking/valet parking available? To allow options for your budget, you may either choose to provide parking aides or ask Sago Springs Manor to book parking aides for youHow many parking spots are available? Sago Springs Manor has ample parking options near your chosen event site. Do you offer transport? We have a golf cart that we can use for your handicapped guests when we can at no charge. If you are interested in all of your guests having transport to your site(s), you can speak with us about renting the golf cart at reasonable rates with a Sago Springs Manor provided driver depending on your guest count and needs. Due to liability issues, one of our employees must drive the cart. We can also help you find other golf cart rental companies in the area,What security services do you offer or require? Do I need to hire my own security or does the venue hire them or provide them? We reserve the right to require security be provided if alcohol is being consumed on the premises depending on the situation. We can help book security for you if needed. We have connections for very reasonable off duty police and sheriff deputies. We also lock the manor during the event for yours and our protection. Staff members are nearby and have keys at all times. We can discuss this further on your visit to Sago Springs Manor.How many restrooms are there? Depending on your package choice, we can provide two portable restrooms as part of your venue fee that can that look like cottages. One will be a larger handicap accessible restroom. We clean and maintain the restrooms including providing supplies. Is there a backup plan for rain? Depending on the package you choose, we have some options. If you choose one of our small, intimate affairs, you have use of the indoor manor. Most of our packages also allows use of our wrap around porch for extra protection. We can also provide some canopy tents as part of your venue package for a small rental and setup fee. Two 10ft X 15ft white canopies, and one 10ft X 10ft white canopy are available for your usage (vendors, buffet, food service etc.). Check with us to see if these tents will be all that you need. We currently do not have a large indoor site and suggest you book a tent as your primary or back up if our tents don’t cover your total needs. We have connections and package deals with some very reasonable tent, chair, table and décor rental companies. Sago Springs Manor staff will happily make themselves available to coordinate delivery, set up and take down on your behalf.What about other vendor deliveries? Will Sago Springs Manor staff help with that as well? Absolutely. We do need to coordinate with you first to make sure we are representing your wishes properly.Are we able to come to Sago Springs for additional photo sessions? Your rental package may include a private photo session before or after your event at a mutual arranged time and date if you wish to take more photos other than on your event day. Anything you need over and beyond this, please discuss with our staff and we can try to make mutual arrangements. Sago Springs Manor is also available for just photo sessions for any occasion at extremely reasonable rates.Do you have a list of additional rules and conditions? We do have a more complete list made available to you when you tour our facility. Please note that we try to say “yes” more than we say “no” to your needs.Music and Sound-Are there any noise restrictions? Loud noise must cease by 10pm for the peace of our neighbors but soft music may continue past that for Fridays and Saturdays and 8pm for Sundays through Thursdays.Can the venue accommodate a DJ or band? Are there any restrictions? We can accommodate either but make sure they contact our staff and view our venue with plenty of notice in order to make sure we can meet their needs. They may need to make additional or specific plans. We DO have WiFi available. We also have recommended DJ’s on our suggested vendor list. Where do they set up? We have many site options you may choose from but their needs may narrow your choicesIs there a dance floor? We have two large outdoor decks capable of being dance floors and additional site options for a rented or constructed dance floor as well as dancing on the lawns, porch and patio.Do you have microphones or sound system? We do not but can recommend vendors who provide them at very reasonable prices or provide your own.Vendors, Food and Rentals-Are we allowed to bring our own vendors or must we use a required vendor list? You are allowed to use any vendor, friend, family member or do it yourself for anything you need. They MUST be made aware of our Food, Service and Warm Up Kitchen Rules. We are NOT a commercial kitchen. Do you have a list of preferred or recommended vendors if I need one? We can help you find wonderful vendors if you need our helpDo you have any items available for free for our use or for rent? We have many items that are included in your rental fee of our venue, which includes some usage of whiskey and wine barrels courtesy of Gulf Coast Barrels. We also have an ever increasing treasure trove of items you may borrow or rent from us if you are using our venue. Are tables, chairs, linens, plates, silverware, glasses provided or available for rent or do we or our caterer need to provide them? At this time, we do not have these items but we are adding items all the time to our free and rental items so please let us know what you specifically need and we may be able to help you obtain them. We have connections with wonderful rental companies and will be happy to help you obtain what you need.Is there any kitchen or other facilities available for my caterer? We have some options for your caterer or for food prep and display including some available canopy tent(s), patio, wrap around porch or possible usage of our warming kitchen. They MUST be made aware of our Food, Service and Warm Up Kitchen Rules. We are NOT a commercial kitchen. The manor kitchen may be used for refrigerated food storage in the refrigerator, warming up of pre-cooked and prepared food, small amount of easy prep and placing of food in serving dishes inside then taken for serving and eating outside. Food serving, cutting(cake/meat etc.) must all be done outside. These rules and others apply due tour not being a commercially licensed kitchen. Please discuss all of your food needs PRIOR to your event well in advance. We will need to discuss in more details your needs and how we can help and what you need to provide for your special day.Is there an option for a dinner the night before or a brunch the day after? YesDo you have a liquor license? No. We do not sell alcohol or charge for alcohol to be served on the premisesCan I bring in my own booze? Are there any restrictions? Yes, you may bring your own alcohol and serve it. We do have some restrictions. Be sure to speak with us about those.When can we get access to the space to decorate/set up? We are very accommodating and will work out what you need with you as best we can. May we have access the day before/day after? As long as another event isn’t booked, we can also work this out with you if deliveries are needed. We can discuss this in more specific details on your on-site visit. If so, is there an additional charge? As long as you aren’t utilizing time from another event or be willing to work with us on times or require extra time or staff, we will try to give you all the time you need and not charge you extra if at all possible. How early can vendor deliveries be made? Let us know what your vendors are requiring and we will try to accommodate their needs. This may also include day before and day after.How long do we have for clean-up/tear down? Depends on the package you have purchased. Unless you have paid for next day use of the venue, be prepared to clean up same day of your event just in case. Time frames can be discussed during your visit or the planning phase of your event.What are the restrictions for décor (including what we can or can’t toss, lighting restrictions, what you can hang, candles etc.) Which site you choose has its own restrictions but remember that we do our very best to allow you to have what you want even if that means getting creative with you on design elements. We ask you not pound any nails into anything including our trees.Staffing and Coordination-Is there an on-site coordinator? Yes, to represent Sago Springs Manor and how we can help your event go off without a hitch. If you require an event planner, we can definitely recommend one who is both reasonable and wonderfully capable of ensuring your event is wonderful.What services are included with the venue coordinator? Our coordinator works with you from start to finish to help ensure your event is as stress free as possible. Are there additional charges? You are not charged for the coordinator service unless you are requiring additional duties not normally performed. These will be discussed in more detail with your meeting(s) at Sago Springs Manor.Will the coordinator serve as day-of coordinator? Yes, but you will still need to have a wedding planner or person(s) assigned to coordinate your needs. Our coordinator ensures that Sago Springs Manor is running as smoothly as possible on your behalf.How much assistance can I get with the set up/décor and tear down? You will need to be prepared to provide all of your setup/décor but we will be onsite to help with decisions and minor setup while we are preparing our decoration portion of your event and tear down unless you have made other arrangements with us to provide paid help with your setup and/or clean up. Is there any setup/tear down services available? We can help you find dependable, hardworking help that you can hire for all of your small to large needs. How much is it? Very reasonable rates. We will try to find you help that can work within your budget and needs. Normal rates are around $10-$15 per hour depending on the services required.Do you have signage to direct guests to the wedding? We have signage that we will place on our private road and driveway. If you want any additional or special signage, talk with us and maybe we can help obtain or make them but be prepared to provide them yourself if we are unable.Can I move things around to accommodate my decorations? Some of our items are able to be moved but some are not. Talk with us and let’s discuss your needs.What about trash removal? You are responsible for trash removal. We provide bags and receptacles. If you are interested, our caretaker can remove all your trash for a $50 charge ($35 goes to the dump and $15 for his gas and time). Ceremony and Reception-May we hold both the ceremony and reception at the venue? Yes Is there an additional charge? No. You are renting our venue for allotted time frames without any additional charges for how many event(s) are held during that time frame.How much time is allocated for the ceremony rehearsal? We are open to trying to give you as much time and the date you need for your rehearsal. As long as we aren’t booked for another event or rehearsal, we will try to work your needs.Accommodations-Can the wedding party get ready at the venue? Depends on which site and package you choose. We do have a few options. Can you provide a list of nearby motels? AbsolutelyMoney, Payment and Liability-What’s included in the fees? (rentals, catering, lighting, parking etc.) Depending on which package you choose. We try to have options to meet most needs and budgets. If you require something special, just ask. We can try to see what we can do to accommodate your needs. Please also remember that all services will also include state and local taxes.Is there a discount for an off season date or Sunday through Friday? Call or email to discuss budget friendly options but we normally do not offer those type of discounts. We give low cost options to all of our customers no matter the day or season. First booked, gets the more popular dates and times. How much is the deposit and when is it due? A non-refundable book the date of 50% is due when you want us to hold the date. A cleaning deposit will also be due at that time which will be returned if our venue is left clean and in good working condition without damages. The cleaning deposit will be dependent on the site you choose but is normally around $250.When is the balance due? Balance is due no later than 14 days before the event. If booking an event on shorter notice than 14 days, we will need to discuss payment arrangements.What forms of payment do you accept? Cash, money order, credit cards, Paypal and occasionally personal check with plenty of bank clear affirmation time. Some rules apply.What is your cancellation policy? We allow cancellation at any time. The book the date deposit will not be returned. Any monies paid after that to Sago Springs Manor can be returned if cancellation is made 120 days prior to the event. Any money we may have paid on your behalf to staff, vendors or for materials may need to be deducted from this. We will however, do our best to return as much money as we can. We may also be able to work with you to reschedule to another date and/or hold your deposit until you can reschedule. Call us as soon as your realize you are experiencing a conflict or have an emergency and give us a chance to work with you.Do we need any insurance or permits? Permits are not normally required for events at Sago Springs Manor. We can investigate any special needs if necessary. We do require you obtain day event liability insurance to protect you, your guests and us from unforeseen events, situations, weather and cancellations. We can suggest some companies who specialize in this insurance which ranges from around $70 to $300 depending on your needs. We can discuss this further during on-site visits. ................
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