WE ARE BNSF.

WE ARE BNSF.

WHATEVER YOU WANT TO KNOW ABOUT CONTACTING EMPLOYEE SERVICES, BENEFITS & MORE IT'S ALL RIGHT HERE

Employee Services Help Line

Employee Services Helpline

Company Line (817) 593-6400 or Toll Free: (800) 234-1283 (Option 1 ? FMLA IVR)

Email: EmpServHR@

EAP+Work Life Program

Salaried and Scheduled employees

EAP+Work Life Program (Employee Assistance Program)

(800) 383-2327

healthadvocate. Health ? Scheduled Employees

Salaried & Scheduled employees and family members: 24/7 help with work/life challenges, counseling referrals, legal/financial concerns, child/elder issues

Benefits Overview

(817) 352-1258 or BenefitsScheduled@

unionbenefits.

Scheduled employees: Overview of all benefit plans

Health Plan Elections (View, Enroll, Change)



National health, dental, vision, life insurance plan details and elections. Includes contact information for Teladoc, Best Doctors, Vital Decisions and Health Advocate

Summary Plan Descriptions

Scheduled BNSF Plan Descriptions Scheduled employees: Links to official plan booklets

Leaves Administration Team

(817) 352-3371 or

Scheduled employees: Leaves of absence requests

LeavesAdmin@

Family Benefits

Available on Employee Tab of the Employee Portal

Health ? Salaried Employees

Scheduled employees Dependent Care assistance program and Adoption Benefits

Benefits Overview

Benefits.Update@

benefits.

Salaried employees: Overview of all benefit plans

Health Plan Elections (BNSF Benefits Center)

(833) 277-8051

Available on Employee Tab of the Employee Portal

View, enroll, change coverage details; SSO to BCBS, Cigna, Aetna, Health Equity; provider network listings, Life/AD&D beneficiary changes, report qualified events

Summary Plan Descriptions

Salaried Summary Plan Descriptions Salaried employees: Links to official plan booklets

Caremark ? Prescription Drug Medical Healthcare Navigation Services Locate a Quality Surgeon Telemedicine

(800) 378-7559

Blue Cross Blue Shield (BCBS) (888) 399-5945

Employee Portal > Health Plan Elections or

Health Advocate (for BCBS only) (866) 695-8622

bnsf

SurgeryPlus (for BCBS only) (855) 200-2113

bnsf. Teladoc (for BCBS only)

(800) 835-2362

See Health Plan Elections above

Cigna (800) 244-6224 (1800-Cigna24) Employee Portal > Health Plan Elections

or Cigna

(800) 244-6224 (1800-Cigna24)

Cigna (800) 244-6224 (1800-Cigna24)



888-726-3171

855-667-9722

Salaried employees (active and retiree): Prescription drug coverage details, claims history, network pharmacy info, order prescriptions

Salaried (active and retiree) employees: Medical Program coverage details, claims history, network provider info, request an ID card

Salaried employees who are enrolled in a BNSF Medical Option: help finding the right health care resources, navigating the complexities of the health care system and using health care coverage effectively

Salaried (active and retiree) employees who are enrolled in a BNSF Medical option: to locate quality surgeons

Salaried (active and retiree) employees who are enrolled in a BNSF Medical option

Aetna ? Dental EyeMed ? Vision HealthEquity ? HSA, HRA, HCFSA, or DCFSA MetLife ? Life MetLife ? STD & LTD OptumHealth Financial Services Via Benefits (formerly OneExchange) Pension - BNSF Pension Center Vanguard ? 401(k)

Railroad Retirement Board

QDRO Consultants

Power of Attorney

Altair Global

E*Trade Payroll-ESPP-enrollment EQ-DSPP (no longer restricted) and ESPP shares

(877) 238-6200

(866) 723-0513

(866) 346-5800

(800) 638-5433 (800) 638-2242 (866) 301-6681

(855) 663-4219

WE ARE BNSF.

Health ? Salaried Employees (continued) See Health Plan Elections above

See Health Plan Elections above

See Health Plan Elections above

See Health Plan Elections above mybenefits (disability) adminservices.

my.bnsf

Salaried employees: Dental coverage details, claims history, network provider info, request an ID card

Salaried (active and retiree) employees: Vision coverage details, claims history, network provider info

Salaried employees (active and retiree): HSA, FSA and HRA coverage details, claims, beneficiary

Salaried employees: participant coverage details, claims information, online disability claims submission

Salaried (active and retiree) employees: Direct bill and COBRA continuation benefits administrator

Medical coverage for post-65 (Medicare-eligible) retirees

(800) 811-0687 (800) 523-1188

(877) 772-5772 (800) 527-8481

Fax (847) 554-1568

(877) 290-8500 (817) 352-3399 or Relocate@

(800) 838-0908 (800) 274-6739 (800) 468-9716

Retirement bnsfpensioncenter.





BNSF POA Team PO Box 1432

Lincolnshire, IL 60069 Relocation Program overview available on Employee Tab of the Employee Portal

Compensation

Available on Employee Tab of the

Employee Portal

Salaried employees, retirees & surviving spouse: questions, estimates and reporting retiree deaths (website is for estimates only) Salaried & Scheduled (including former T. Rowe Price participants) employees: questions, loans, withdrawals, rollovers, changes, enrollment, distributions Salaried & Scheduled employees, retirees & surviving spouse: information and resources about Railroad Retirement Benefits A QDRO (Qualified Domestic Relations Order) is the legal document assigning a portion of retirement benefits to an alternate payee ? typically in connection with a divorce. Salaried & Scheduled employees: questions or to obtain a QDRO template To request/initiate Power of Attorney

For all relocation related questions. Altair website accessible by relocation participants only

All stock option questions Stock purchase program

Questions regarding DSPP stock

Wellness

Health Coach (Railroad Health Link) Health Coach (Health Advocate)

BNSF Foundation Hardship Program

(817) 352-1639 Wellness@

(866) 735-5685

(866) 695-8622

(817) 867-6458 (817) 352-6020

Wellness Available on Employee Tab of the

Employee Portal

Miscellaneous

Achievement, Service & Retirement Awards

(817) 593-3158

Family Benefits

Available on Employee Tab of the Employee Portal

Discount Offers FMLA Process

bnsf. Short Term Disability (STD) Process (salaried employees)

Obtain FMLA packet and

? Employee or family member needs to contact MetLife by phone or submit a

application form from

claim online

Employee Portal.

? Employee becomes eligible for STD beginning on the 6th consecutive calendar

day he/she is disabled

Path: BNSF Employee Portal > ? Employee/family is responsible for making sure MetLife receives required

Employee tab > Manage

documentation

Vacation/Sick time > Apply for ? Disability payments will cease and/or need to be reimbursed if required

FMLA

documentation is not provided within timeframe set by MetLife and found in the

SPD

? The processing team completes the Work Event to move the employee to

inactive or active service

WE ARE BNSF.

Salaried, Scheduled & BNSF Logistic employees: Wellness programs include health screenings, flu shots, fitness discounts, health education Scheduled employees and spouses: to help reach health goals, get started losing weight, improve fitness, or quit tobacco Salaried employees and spouses: to help reach health goals, get started losing weight, improve fitness, or quit tobacco

Contact Person: Deanna Dugas ? support & improve the communities that BNSF serves Contact Person: Linda Poundstone ?financial assistance to employees, retirees or family members of recently deceased employees experiencing catastrophic-type event Contact Person: Allyson Burton ? all service award questions Adoption Benefits

BNSF Railway Employee Discount Program Stock Options

Compensation Team (817) 593-6447 ? If an employee leaves BNSF of their own accord they

must exercise their stock options by their last day on the payroll ? If an employee voluntarily exercises seniority, their stock options will be forfeited. ? Guideline Chart for Rules upon termination can be found in Your Total Rewards.

Path: BNSF Employee Portal > Employee tab > Manage Vacation/Sick time > Leave

of Absence

Salaried to Scheduled Transfers

Scheduled to Salaried Transfers

When a Salaried employee exercises seniority they remain on Salaried benefits until the

When a Scheduled employee gets a promotion, their Salaried benefits begin on the

end of the month. If the employee exercises seniority after the 20th of a month the Salaried first of the month following 30 days worked in a Salaried position (exception is Feb.

benefits will continue until the end of the following month. Advise employees returning to

1st, benefits begin on March 1).

craft to email BenefitsScheduled@ for requirements to enroll in benefits.

Defined Terms

Salaried ? Employment as an employee in a salaried position who is not covered by a collective bargained agreement. Scheduled ? Employment as an employee who is covered by a collective bargained agreement.

Revised January 2019

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download