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DAGCASSCQF Level 5Admin AssistantReporting To Bureau ManagerJob Function /LocationAnnanPurpose of JobThe Administrative Assistant will work as part of a team to provide general administration and clerical support to the Bureau Manager, project staff and volunteers within the petenciesScope of WorkAs detailed in Degree of AutonomyDegree of AutonomyTo undertake word processing duties.To administer the reception area, dealing with clients as first point of contact when they enter the CAB.Assist in recording and collating statistical data and preparation of reports.To assist in the production collation of monthly statistics and reports.Responsible for maintaining stationery supplies.To record and produce minutes of meetings.To take, record and direct telephone calls as appropriate.Processing incoming and outgoing mail.Faxing, printing, photocopying, filing and scanningTo control Petty Cash Records and the co-ordination of volunteer expenses.Undertake the filing and archiving of case records.Contribute to the overall efficiency of the organisation.To work to agreed objectives.To undertake any other specific duties that may be required.The postholder will ensure the organisation’s uniform standards are maintained. ProcessesTo adhere to company principles and uniform standards in case recording.Will assist in the production collation of monthly statistics and reportsQuality Adhere to DAGCAS’ recognised good practice and standard processes and procedures to ensure governance and compliance at all times. Contribute to overall efficiency and quality of processes and procedures.SkillsIT Literate.Customer facing expertiseExcellent written, oral and communication anisational/planning skills.Person specification requirements are detailed in person specification document.KnowledgeIdentify and progress matters relevant to the remit and within current guidelines and processes.Personal DevelopmentIdentification of personal strengths and weakness, as well as identifying personal training needs. Attend in-house and external training courses as appropriate ................
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