ChartMaker® PatientPortal



Patient portal instructionsFrom: Gastroenterology Consultants of SJSent: 5/2/2013 10:39:00 AM Welcome to our patient portal! You are now ready to begin managing your health information. The following options are available to you. Click on any one of these on the patient portal website to get started:Home tab (Your account activity At-a-Glance):- Gastroenterology Consultants of SJ's welcome message as well as any practice specific messages- Your name along with your address and phone number if available. The Edit information link takes you directly to the General Information page so you can begin to set up your patient health record.- Number of unread messages- Number of unread clinical summaries- Any update notifications that you should be aware ofPatient tab (Your personal information):- Allows you to add, review and update your information such as demographics, responsible party, insurance, history, etc. Navigate down the left menu bar and click on the sections you wish to fill out. Once you have entered your information you may click Send now to send the data to Gastroenterology Consultants of SJ. The Send now link displays when you have unsent changes and is located at the top of the page.Messages tab (Communicate with our office):- Allows you to send/receive non-emergency messages to/from Gastroenterology Consultants of SJ. Click on Inbox or Sent items to view, print, or delete your current messages.- Send a message allows to you send a new message to Gastroenterology Consultants of SJ directly. The message types available are Appointment Request, Refill Request, Billing Question and Health Question. The General Office Message is also available for all other types of messages.- After you fill out the message information you may click Send to send the message to Gastroenterology Consultants of SJ.Documents tab (download and save or print office documents):- The documents tab (if available) contains a list of office specific documents. It allows you to save or print a document that you may fill out and take with you to the office.Clinical Summaries tab (Review your visit summaries):- Allows you to view, print, or delete your Clinical Summaries as sent to you from Gastroenterology Consultants of SJ. A Clinical Summary is an after-visit summary that provides you with relevant and actionable information and instructions based upon clinical discussions that took place during your office visit.My account (Manage your account):- Allows you to change your email address- Allows you to change your current password for your patient portal accountFor life threatening medical emergencies, please dial 911.If you wish to speak to someone at our practice regarding a non-urgent care situation please call us to schedule an appointment. ................
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