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Testimonials

1) You guys are awesome!

B.A.-Wells Fargo

2) Thanks again for your assistance and guidance.  I'm sure you know that moving and all that goes along with it, is a very stressful situation, and your staff made it so much easier for us.

 

D & T- Homeowner

3) I wanted to give you some feedback on the Closer who came to my home on 5/14 for my refi closing. Your closer was prompt, polite, personable, proficient and professional. She was there such a short time and everything went off without a hitch.  Thanks for sending such as easy person to deal with.

K.T. – Homeowner

4) YOU GUYS ROCK!!!!!!!!!!!!!!!!!!!!!!

A.G. Amity Mortgage

5) Just wanted to say thank you so much for rushing this appraisal for us. The loan closed today right as we planned and we could not have done it without your diligent help.

L.S. –Residential Home Funding

6) This file has been an unpleasant divorce situation. Your staff members conducted themselves professionally, patiently and were an incredible pleasure to deal with in a difficult transaction. I strive to hire people with the same attributes that I experienced with the staff of Quality Title & Abstract Agency.

W.G. – Attorney

7) I enjoy using your services mostly because I get answers and appraisals in a timely fashion.  Working with your staff has been an absolute pleasure! They are always responsive and as you know in a time sensitive business such as this, every second counts! I really do appreciate the great customer service! I am loyal to those that keep me happy!

The log in and password to your tracking system is excellent. It will allow me to keep track of my files without a phone call. I look forward to continuing this great relationship!

N.D.- Residential Home Funding

8) Thank you for the daily updates. You make my life easier - you guys rock!

M.B. -Mortgage Processor

9) I truly felt the need to thank you and your whole closing team for going over and above the call of duty on one of our files.

Every single person in the Closing Department did an awesome job and I cannot thank them enough for their patience throughout the whole ordeal.

You have a great staff, and it’s always a pleasure dealing with all of your staff members… whether it’s your appraisal or your title departments.  This time around your Closing Department came through in shinning colors. 

Once Again.. Thank you and to Your Wonderful Staff!! 

M.L. - Allied Mortgage

10)Just knowing you guys are working my file makes my life easier and I know it will be done right. I am still singing your praises to my processor friends. Thanks for your professionalism. The way you guys work shows a love for the business.

A.W- FedEx Federal Credit Union

11) I would like to thank you and your company for the excellent service that you have provided Trico throughout the years.  Your staff is helpful, knowledgeable and professional with both our company and our members.

P.W.- TriCo FCU

12) To An Amazing Group of Women

 

I would like to take this time to thank each one of you for everything you did for me.  I thought that owning a home on my own would never be a possibility, but all of you made it happen.   I am eternally grateful.  Your patience and professionalism left me feeling extremely empowered throughout this entire experience.  Thank you so very much. 

 

D.P. – Homeowner

13)  I LOVE my title company!!!!!

W.L.- JP Morgan chase

14) I just wanted to let you know that the level of service I'm receiving from your office is outstanding!  Tracy is definitely the "go-to" person and I've had great responses from Maureen and Rob any time I need anything. 

 

I always "thank" them but I also think it's important that you hear it from me directly.

 

M.D.- Central Jersey Mortgage Corp.

15) Thank you. The service was awesome. Great job all!

G.B.- SunQuest Funding, LLC

16) WOW!! That was fast!

W.L. -JP Morgan Chase

17) Did I tell you that I love The Jordan Group!!!!

J.S.- Aurora Financial Group

19) I just wanted to drop a note to let you know how great it is to work with the staff at The Jordan group. I know I say it all the time, but they deserve the praise.

Thanks for the great service!

D.N.- BCB Community Bank

20) You guys are awesome, thanks for the SPEEDY and reliable service!

L.C. – contract mortgage processor

21) I wanted to take this opportunity to compliment you on your staff. I believe your team is the best; they make my life so much easier constantly updating me and working with my client’s requests. They constantly exceed my expectations. Thank you!

T.S. – Mortgage Broker

22) I just experienced by far the best customer service from any title company I have ever used.  Thanks to everyone for all their help.

A.B.-Homeowner

23) Your entire staff was very warm and friendly. Barbara was certainly a pleasure to work with. She clearly has the patience of a saint. Looking forward to my next transaction with you. Please let me know if you need anything. I will spread the word of the quality of "Quality!".

S.G- Loan Officer

24) I called yesterday afternoon to express my sincere thanks to the Jordan organization for their assistance. Jim, I want to say both to you and Karen it is my pleasure to work with you guys because I know of NO other professional appraisal company I would do business with. That being said I look forward to OUR continued working relationship. Again, I say THANK YOU.

J.R. -Mortgage Broker

25) We appreciate the professional performance of The Jordan group and I look forward to continue doing business with you guys. As I have always said, The Jordan Group is the BEST bunch of people in the appraisal and title business. Again, THANK YOU !!!!!!!!!

M.J. - Mortgage Broker

26) I don’t think people in this world, personal or business, give thanks and appreciation when positive (good) things happen.  People are always ready to complain when something goes wrong, but never say anything when things go right.  That is backwards to me…everyone likes to be appreciated for hard work and most people work harder when they know they are appreciated.   Positive thoughts, words, and things in general get positive results. You company is amazing and I appreciate and respect everything you do for us.

S.H.- Mortgage Broker

27) I am very happy we found you guys…I wouldn’t want our business anywhere else!

J.T.- Mortgage Broker

28) The Jordan Group is always thanking us for our business and I just wanted to let you ALL know that it is my pleasure dealing with such great people!  I have never, in my 20 years in the industry, dealt with such a great company! 

SO THANK YOU FOR ALL THE HARD WORK AND I WOULDN’T WANT OUR BUSINESS TO BE ANYWHERE ELSE!!!

S.C.- Mortgage Banker

29) You guys are awesome. I have no problems shamelessly promoting you guys to my staff.

R.M. - Mortgage Broker

30) Thank you for all of your help. It so wonderful working with your company. You made my life easier.

C.R.- Transportation FCU

31) YOU GUYS ARE AWESOME!!!!!

A.T. Bank of Amercia

32) Thank you all for being so on top of everything. It does not matter who picks up the phone when I call they know everything about the file and are so polite and courteous. They seem like they cannot do enough for you.

L.C. Bank of America

Note for Jim/Brian:

Other Topics for non newsletter articles:

Note: Also use leftover items above)

NY CEMA loans

FL- Intangible & Stamp Tax

SC/NC- opinion of title

GA/MA- Attorney closings but we will control the transaction

Delaware- We process the title, assign to any attorney, assist with clearing, scheduling and then hand the file off to one of our DE attorney partners for HUD prep, closing & disbursement

Where judgments differ- Husband/wife. FL no address of creditor. MD just against one spouse in title does not stick.

Need other state specific processing/policies to show knowledge in multiple states

On the appraisal side- need info on different markets to show a wide range of knowledge.

Who are we approved with- list approved with as an AMC and appraisal company

Just approved by ….

E-closings- You need them . We can do them !!

Short sale appraisals. Lenders now requiring submission with the contract. Let us help you get the loan to the closing table.

States with Mortgage recording taxes- FL,GA,MD,NY,VA,TN

FL- Get the best title rate. Need copy of owner’s policy and survey no more than 10 years old.

Appraiser independence

 

Taking work in other states

 

HVCC is dead but – Appraiser Independence

 

Do not pass commercial orders - no opportunity to process commercial refinances or  purchases. commercial lending affiliates.  Keep customer satisfied and tied to you  by supplying good referrals.

 

Out of state orders - keep your customer close.  Will their out of state option  take your "in state" business?  Be a solution; increase your value to your customer.

 

Employee spot light- who, what they do, time with company, value, what our customers are saying about them.

 

Click here to place an order -r finger pic) nationwide appraisal services/regional title & closing....(finger pointing pic) click here

 

We are open 7-9, sat & sun - what hours are you working? How do you get an answer on a file on Saturday morning?  Have to leave a message at the title company and wait for a callback on Monday morning?  Being competitive means working outside "bankers' hours."  We are available to you....in person.

 

Short sales- Paula / Janet

 

Attorney affiliates - do you or one of your customers need legal counsel in an other state?

 

Accurate figure for GFE -

 

Is your AMC licensed?

 

Is your national title company really national?

 

Does your company answer the phone?

 

Are you getting status on active orders?

 

Competition still touting binder turn times but not ready to close when you are?  5 business days

 

Appraisal question of the month.

 

EClosings

 

Title question of the month.

FHA vs Conventional appraisals

 

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