Transport and Main Roads Annual Report 2011-12 (text-only ...
(government-contracted) 72 User satisfaction ratings for public transport by service type (on a 1–100 scale where 100 is the optimal rating) – taxi 63 User satisfaction ratings for public transport safety (on a 1–100 scale where 100 is the optimal rating) 77 Performance indicator: Transactional service delivery Percentage of call centre ... ................
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