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POSITION DESCRIPTION – NDIS SUPPORT COORDINATOR (Bega)REPORTS TO: NDIS Manager HOURS: Part Time (22.8 hours/3 days per week)CLASSIFICATION: Social Community, Home Care and Disability Services Industry Award 2010 MA000100; Level 3, Pay point 1PURPOSE AND FUNCTION: Katungul Aboriginal Corporation Regional Health and Community Services is a not for profit organisation providing culturally attuned, integrated health and community services on the Far South Coast of New South Wales. Katungul is managed by a CEO reporting to an elected Board of Directors. The NDIS Support Coordinator will be responsible for establishing a positive collaborative relationship with individual clients and their support network and assist the person to identify, link with and coordinate support to link with local communities, build skills, overcome barriers and achieve goals. The Coordinator will have the responsibility to ensure the implementation of the person's plans and the achievement of their goals.KATUNGUL’S VALUES1. TRUSTOpen and honest communication within our team and our communityCreating a safe and supportive environment for all our staff and our peopleRemaining true to ourselves – our team, and the people we serve2. LEADERSHIPActing as role models for ourselves and for our entire communityLeading by example and demonstrating unity in our decision-makingWillingness to listen & encouraging others to achieve their goals & aims3. RESPECTShowing tolerance, and treating one another with dignity and supportHolding ourselves in high esteem and accepting the difference in othersExhibiting loyalty and pride in our values, and in our Aboriginal culture4. PROFESSIONALISMMaintaining a strong work ethic, with passion and belief in what we doPersistently evaluating, reflecting, and improving ourselves and our serviceDisplaying honesty, fairness and equality in all our interactions5. COMMITMENTShowing true dedication and dependability in all our communication & actionsHaving confidence in one another, and in our ability to embrace new ideasAccepting responsibility for our actions and learning from our mistakesMAIN DUTIES AND RESPONSIBILITIES: Support Coordination Administration Co-ordinate Participant NDIS PlansAdminister a databaseMaintain complete case notes and other records and maintain accurate records Ensure all workflow documents are up to date and reflect the correct procedures and processesEnsure participant supports are managed within the budget parameters of their NDIS plansCoordination of support staffProvide support and direction to support staff as directed by immediate supervisorLiaise with support staff regarding shift and rosters for participantsSELECTION CRITERIAWillingness to learn or have knowledge and understanding of the National Disability Insurance Scheme (NDIS)Experience working in an Aboriginal community/health/disability serviceExperience working with external health service providers and other community-based services and organisationsGood written and verbal communication and negotiation skills Ability to work under pressure, set priorities and work unsupervised Experience with and good working knowledge of Microsoft (excel, word), Outlook and the internet Driver LicenceTertiary qualification in community services, health or other relevant professional field (preferred but not essential)Lived Experience General Responsibilities as an Employee of KatungulWork within Katungul policies and proceduresCommitment to culturally appropriate service provision Commitment to person centred care and trauma informed practiceBe a positive role model to clients, staff and visitorsWork as part of the teamKeep records and client notes in a professional way Ensure that clients and stakeholders understand how to make a complaint To perform any other duties as required by the immediate supervisor or the CEO CONDITIONS OF EMPLOYMENT: Terms and conditions of employment will be based on the Social, Community, Home Care and Disability Services Industry Award 2010.This position will require travel to Katungul’s other Branches, outreach locations and community settings. Possession of a Driver Licence and access to reliable transport is essential.This position will require work within Katungul’s medical clinics, where the worker is expected to follow Katungul’s WHS policies and NSW Health Infection Control Procedures.This position will require work with vulnerable or at-risk clients. The worker is expected to follow Katungul’s WHS procedures and Mandatory Reporting obligations at all times in order to ensure safety of staff and clients. GENERAL INFORMATION All appointees to positions at Katungul ACRH&CS are required to obtain a Nationally Coordinated Criminal History Check (Police Check) and where applicable, a Working with Children Check. Employment is conditional pending the outcome of these checks. ................
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