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Michelle Wiltgen Assistant Vice President & National Commercial Marketing Manager Michelle Wiltgen is Assistant Vice President and National Commercial Marketing Manager for National Interstate Insurance Company based in Richfield, Ohio. She has been with the company since 1991 and is their longest tenured employee.Her responsibilities include marketing for National Interstate’s Passenger Transportation Division including traditional and captive insurance programs. She has developed and directed Ignition, National Interstate’s professional development program. Another significant responsibility has been the management of all captive program meetings for National Interstate and their Vanliner Insurance Company subsidiary. Throughout her 28 year National Interstate career, Michelle has been actively involved in the passenger transportation industry. She currently serves on the Board of Governors for the ABA Foundation. Additionally she has served on UMA Board of Directors and the Alabama Motorcoach Association Board of Directors.Her commitment to the industry was most recently recognized as she was named as the recipient of the 2019 ABA Women in Buses award. She was also awarded the 2016 UMA-Daecher Consulting Safety Team Leadership Award.Michelle has done countless presentations in order to educate and enhance the industry personnel and the industry including:Recruitment & RetentionEnterprise Risk Management – Protecting Your CompanyRisk Transfer & Best PracticesInsurance 101 – Lessons to LearnRoot Cause AnalysisMichelle has dedicated the majority of her 35 years in the insurance business to the passenger transportation industry. She has a BA in Management & Labor Relations from Cleveland State University and currently resides in Lake Worth, Florida. ................
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