Www.georgetownisd.org
Pages 87-91
A. Differences between hearing and listening
Amount we remember Listening spare time
Active listening Passive listening
Appreciative listening Discriminative listening
Empathic listening Critical listening
Benefits of listening Importance of good listening skills
Pages 92-97
B. Roadblocks -what are they -how to overcome them
List of filters -examples of how to overcome them
Pages 98-107
C. What to focus upon during a speech Stacking the deck
How to utilize your spare time Name calling
Listening in conversation Door openers
What does silence say Role of sincerity
D. Listening in the workplace
Why is listening important in the workplace
Introductions and remembering
Order of introductions
What to do when you are introduced
E. Importance of accepting criticism
Obstacles to accepting cdriticism
What to do when confused
What is important about paraphrasing messages
Paraphrasing
What is important about summarizing messages
Summarizing
When is summarizing useful
F. Why is note taking considered a listening skill
What are its benefits
Effects of note taking on the speakers
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