Cloud Agent for Windows - Qualys

Cloud Agent for Windows

Installation Guide

November 9, 2023

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Table of Contents

Preface................................................................................................................. 5

About Qualys ........................................................................................................................... 5 Contact Qualys Support .......................................................................................................... 5

Get Started ......................................................................................................... 6

Qualys Cloud Agent Introduction .......................................................................................... 6 Cloud Agent Platform Availability Matrix ............................................................................ 6 A few things to know... ........................................................................................................... 6

Cloud Agent requirements ............................................................................................... 6 What are the installation steps? ..................................................................................... 7 Get help with troubleshooting ......................................................................................... 8

Installation .......................................................................................................... 9

Tips and best practices ......................................................................................................... 10 Microsoft Windows hotfixes needed ................................................................................... 10 Microsoft Windows security updates needed .................................................................... 11 TLS version needed ............................................................................................................... 11 How to download the Agent installer ................................................................................. 12 Installation steps for exe based package ............................................................................ 13

What you'll need ............................................................................................................. 13 Steps to install Agents .................................................................................................... 13 Steps to Install Agent with Proxy Support ................................................................... 13 Steps to install Agent on Golden Image ....................................................................... 14 Installation steps for msi based package ............................................................................ 14 What you'll need ............................................................................................................. 14 What happens next? ....................................................................................................... 15 You might also be interested in... ................................................................................. 15 Certificate Support ................................................................................................................ 15 Certificate Updates ......................................................................................................... 16 Anti-Virus and HIPS Exclusions ........................................................................................... 16 Upgrading the Cloud Agent .................................................................................................. 18 Uninstalling the Cloud Agent ............................................................................................... 18

Proxy Configuration ........................................................................................21

What do I need to know? ...................................................................................................... 21 QualysProxy syntax ............................................................................................................... 22 Multiple Proxy Server support in Proxy URL and PAC Files (Windows Agent 3.1 or later) 23 Use cases ................................................................................................................................ 24

Cloud Agent Preparation for Cloning / Gold Image ..............................26

Scan on Demand and Scan on Startup ...................................................... 28

Registry Configuration .................................................................................................... 29

Preface About Qualys

Preface

Welcome to Qualys Cloud Agent for Windows. This user guide describes how to install cloud agents on hosts in your network.

About Qualys

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions. The Qualys Cloud Platform and its integrated apps help businesses simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing, compliance and protection for IT systems and web applications. Founded in 1999, Qualys has established strategic partnerships with leading managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Deutsche Telekom, Fujitsu, HCL, HP Enterprise, IBM, Infosys, NTT, Optiv, SecureWorks, Tata Communications, Verizon and Wipro. The company is also a founding member of the Cloud Security Alliance (CSA). For more information, please visit .

Contact Qualys Support

Qualys is committed to providing you with the most thorough support. Through online documentation, telephone help, and direct email support, Qualys ensures that your questions will be answered in the fastest time possible. We support you 7 days a week, 24 hours a day. Access support information at support/.

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