SMART Notebook 19 deployment guide for Windows

[Pages:74]SMART Notebook? 19

DEPLOYMENT GUIDE FOR WINDOWS OPERATING SYSTEMS

For Technical Specialists and IT Administrators

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This guide and other resources for SMART Notebook and SMART Learning Suite are available in the Support section of the SMART website (support). Scan this QR code to view these resources on your mobile device.

Trademark notice SMART Notebook, SMART Ink, SMART Document Camera, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Internet Explorer, ActiveX, DirectX and Visual Studio are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Adobe Reader is either registered a trademark or trademark of Adobe Systems Incorporated in the U.S. and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. InstallShield is a registered trademark or trademark of Flexera Software, Inc. and/or InstallShield Co. Inc. in the United States of America and/or other countries. All other third-party product and company names may be trademarks of their respective owners. Copyright notice ? 2019 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART. This product and/or use thereof covered by one or more of the following U.S. patents. patents December 16, 2019

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Contents

Chapter 1: Introduction

1

About the install components and software

2

Chapter 2: Preparing for installation

3

Computer requirements

3

Network requirements

5

Setting up teacher access

8

Chapter 3: Downloading and installing

13

Downloading the installation files

13

Installing required third-party packages

14

Chapter 4: Customizing SMART Notebook software for deployment

17

Using the SMART Install Manager

17

Using third-party tools

23

Chapter 5: Deploying SMART Notebook software

25

Deploying the software using the command-line interface

25

Deploying the software using third-party imaging or remote management software

28

Chapter 6: Activating the software

31

Activating by provisioning teachers

31

Activating using a product key

32

Activating SMART Notebook Math Tools

35

Checking for and applying renewals for product keys

36

Returning activations

37

Chapter 7: Updating the software

39

Chapter 8: Uninstalling SMART Notebook

41

Using the SMART Uninstaller to uninstall SMART software

41

Using the SMART Uninstaller command-line interface

42

Appendix A: Determining the best activation method

45

Appendix B: Help teachers set up a SMART account

47

Why teachers need a SMART Account

47

How teacher's can register for a SMART account

47

Appendix C: Installing and maintaining Gallery content

49

Configuring Gallery content using SMART Install Manager

49

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CONTENTS

Updating and adding Gallery content locations

50

Appendix D: Language files and codes

55

Installation language files and codes

55

Handwriting recognition resources

56

Appendix E: Windows Installer properties

59

Appendix F: Product codes

65

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Chapter 1

Introduction

This guide shows you how to use the MSI installer to customize and deploy the following software: l SMART Notebook? 19 collaborative learning software l SMART Product Drivers l SMART Ink?

NOTE Although it's possible to use the USB installer (EXE), SMART recommends that you use the MSI installation package to deploy the SMART software. The MSI installer was designed to support mass deployments and provides finer control over the installation details for SMART software.

This guide is intended for those in charge of managing software subscriptions and installing software in a school, such as technical specialists, IT administrators, and others experienced with customizing, deploying, and administering software in a networked environment.

Use of this guide requires: l Knowledge of IT terminology, such as "registry" and "domain controller" l Knowledge of completing basic administrative tasks in Windows operating systems, such as modifying the registry l Administrative privileges and access to servers l Access to the internet

IMPORTANT The commands documented in this guide must be run in an Administrator Command Prompt window. To open an Administrator Command Prompt window, right-click the Command Prompt icon, and then select Run as Administrator.

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CHAPTER 1 INTRODUCTION

About the install components and software

This guide mentions a number of SMART software products and components that you'll encounter when deploying or updating SMART Notebook software:

Componenet/software Installer SMART Ink SMART Product Drivers

SMART Install Manager SMART Product Update (SPU) SMART Uninstaller

Description USB or MSI installers, both available from the SMART website SMART's digital ink software SMART's software that enables touch features for SMART's interactive products A tool you can use to customize the SMART software installation A tool you can use to manage updates for SMART software products

A tool you can use to uninstall SMART software

2

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Chapter 2

Preparing for installation

Computer requirements

3

Network requirements

5

Setting up teacher access

8

Before installing SMART Notebook, make sure the computer and network meets the minimum requirements. Additionally, you'll need to determine which activation method you want to use.

Computer requirements

Before you install the software, ensure the computer meets the following minimum requirements:

Windows? operating system

General

Supported operating systems

Windows 10 Windows 8.1 Windows 7 SP1 (with Platform Update KB2670838 and Security Update KB3033929, or any future update that supersedes it).

Minimum hard disk space

4.7 GB

Minimum specs for standard and high definition displays (up to 1080p and similar)

Minimum processor

Intel? CoreTM m3

Minimum RAM

4 GB

Minimum specs for ultra high definition displays (4K)

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CHAPTER 2 PREPARING FOR INSTALLATION

Minimum graphics card

Minimum processor/system Minimum RAM Other requirements Programs

Web Access

Windows? operating system

Discrete GPU

NOTE SMART strongly recommends that your video card meets or exceeds the preferred requirements. SMART Notebook can run with an integrated GPU. However, your experience and SMART Notebook's performance can vary depending on the capabilities of the GPU, your operating system, and other concurrently running applications.

Intel Core i3

8 GB

Microsoft? .NET Framework 4.5.1 or later for SMART Notebook software and SMART Ink Microsoft Visual Studio? Tools 2010 for Office for SMART Ink Adobe Reader? 8.0 or later DirectX? technology 10 or later for SMART Notebook software DirectX 10 compatible graphics hardware for SMART Notebook software

NOTES

l All prerequisite third-party software is built into the installation executable and is automatically installed in the correct order when you run the EXE.

l These are the minimum requirements for SMART Learning Suite, however SMART recommends updating to the most recent versions of the software listed above.

Internet Explorer? 11 or later Internet access to download and activate SMART software

NOTE

Operating systems and other third-party software released after this SMART software might not be supported.

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