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Sandra Sellers1234 Archway Avenue, St. Louis, MO 63105 | ssellers@ ?| ?000.123.1234 (C) in/SandraSellersQualifications ProfileCharismatic and customer-focused Sales Professional highly motivated to provide world-class service to clients within dynamic fashion retail settings. Sales & Marketing: Leverage passion for fashion, proven sales planning talents, and creative visual merchandising strengths to optimize retail operations and promote brand awareness among store patrons. Customer Service: Create positive and upbeat shopping experiences for customers through individualized attention, informed product advising, and flawless communication in English and in Spanish. Leadership and Teamwork: Readily assume leadership of teams and projects, motivating others to task ownership by personal example, supportive coaching, and engaging sales competitions and recognition programs. Technical Proficiencies: Solid command of Microsoft Office Suite and NetSuite retail management software. Professional ExperienceWonderful Women’s Wear – St. Louis, MOSales Associate,?01/2018 to PresentFollowing corporate reorganization, transitioned to sales associate role to optimize store merchandising of popular name brands to upscale customers. Greet customers, assist with product selection, cashier sales, and maintain premises. Partnered with store manager to develop sales associate incentive program that reduced turnover by 80%.Willingly worked overtime, weekends, and on holidays to ensure uncompromised store staffing.Wonderful Women’s Wear – Columbia, MOStore Manager,?01/2015 to 12/2017Brought on board to coordinate launch of flagship fashion boutique. Hired and trained all sales personnel in effective customer service and brand presentation strategies. Rapidly expanded client base by 64% by introducing innovative text messaging program to inform customers of sales events.Established new merchandising designs and standards adopted for use by sister stores across the state.The Clothes Rack – Columbia, MOStore Manager / Sales Associate,?06/2010 to 12/2014Promoted to manage daily store operations for high-volume retail store. Coordinated and supervised teams of ~10 sales associates in sales and merchandising activities; established sales targets and implemented strategic advertising campaigns. Coordinated store’s transition to new loop floor plan key to a 35% increase in store revenues within 3 months.Consistently earned store awards for sales performance and customer service excellence.EducationSt. Louis Community College – Forest Park, St. Louis, MOA.A.S. Degree in Business Administration ................
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