Schedule of Fees & Charges

Schedule of Fees & Charges

Deem Credit Cards

Titanium

Platinum

World

Annual Membership Fee for Primary card

210 AED

(Equivalent to AED 200 + 5% VAT)

315 AED

(Equivalent to AED 300 + 5% VAT)

525 AED

(Equivalent to AED 500 + 5% VAT)

Annual Membership Fee for Supplementary Card(s)

Free up to 5 supplementary

Interest rate per month (retail transactions)*

Interest rate per month (cash transactions)*

3.33%

3.25% 3.33%

2.99%

Due Date

Due date for repayment is 21 days after the statement date, therefore making your transaction interest free up to a maximum of 51 days from the date of the transaction.

Thereafter, an interest charge (cash/retail transactions) is applied to your account if the full balance (including previous interest) is not paid by each payment due date.

Cash Advances (% of credit limit)

up to 25%

Minimum Payment Due

5% of outstanding + Full VAT + Full Monthly EPP installment (if applicable) + full monthly insurance premium (if applicable) + over limit amount if customer paid all minimum dues till the cycle or AED 100 whichever is higher.

5% of outstanding + Full VAT + Full Monthly EPP installment (if applicable) + full monthly insurance premium (if applicable) + overdue + over limit amount if customer not paid previous cycle minimum dues or AED 100 whichever is higher.

Additional fees & charges applicable to Credit Cards:

Cash Advance Fee

3.15% of cash advance amount or AED 105, whichever is higher

(Equivalent to 3% of cash advance amount or AED 100, whichever is higher + 5% VAT)

Processing Fee for Foreign Currency / Overseas Transactions

3.139% of transaction amount

(Equivalent to 2.99% of transaction amount + 5% VAT)

Over Limit Charge

AED 341.25 (Equivalent to AED 325 + 5% VAT)

Late Payment Charge

AED 241.5 (Equivalent to AED 230 + 5% VAT)

Card Replacement Fee

AED 78.75 (Equivalent to AED 75 + 5% VAT)

Retrieval of Sales Copy (available only up to the last 3 months) AED 26.25 (Equivalent to AED 25 + 5% VAT)

No Liability Certificate

AED 52.5 (Equivalent to AED 50 + 5% VAT)

Liability Letter Fee for Credit Balance refund

AED 52.5 (Equivalent to AED 50 + 5% VAT) AED 26.25 (Equivalent to AED 25 + 5% VAT)

E-statement

Free within the agreed cycle

Paper statement

Free within the agreed cycle

Deem Double Secure

1.04% of monthly outstanding balance

(Equivalent to 0.99% of monthly outstanding balance + 5% VAT)

Easy Payment Plan

Fee Type Processing Fees Interest Early Closure Fees

Fees

AED 0

Up to 1.5% monthly on flat rate

(Equivalent to up to 31.72% p.a. reducing balance rate)

1.05% of remaining principal balance or AED 262.5, whichever is higher

(Equivalent to 1% of remaining principal balance or AED 250, whichever is higher + 5% VAT)

Personal Loan

Interest rate++

From 15.99% to 34.99% p.a.

Processing Fee

1% of loan amount, minimum AED 500, maximum AED 2,500 (Equivalent to 0.95% of loan amount + 5% VAT, minimum

AED 500, maximum AED 2,500)

Early Settlement of Loan

1.05% of remaining balance, maximum AED 10,000

(Equivalent to 1% of remaining balance + 5% VAT, maximum AED 10,000)

Loan Rescheduling Fee

AED 105 (Equivalent to AED 100 + 5% VAT)

No Liability Certificate

AED 100 (Equivalent to AED 95.24 + 5% VAT)

Liability Letter

AED 100 (Equivalent to AED 95.24 + 5% VAT)

Partial Payment Charges

1.05% of partial payment, maximum AED 10,000

(Equivalent to 1% of partial payment + 5% VAT, maximum AED 10,000)

Loan Top-Up

1% of loan amount, minimum AED 500, maximum AED 2,500 (Equivalent to 0.95% of loan amount + 5% VAT, minimum

AED 500, maximum AED 2,500)

Delayed Payment Penal Interest 2.1% of the delayed amount, minimum AED 52.50, maximum

Charges

AED 210 (Equivalent to 2% of the delayed amount, minimum AED 50,

maximum AED 200, + 5% VAT)

Loan Cancellation Fee

AED 105 (Equivalent to AED 100 + 5% VAT)

Deem Credit Life Plus

AED 22.05 (Equivalent to AED 21 + 5% VAT)

(Applicable on loans booked from August 1, 2018)

++Note: i) Interest is calculated on the monthly reducing balance of the loan. ii) Pricing may vary depending on facility and subject to credit approvals. iii) The actual interest rate the customer will be eligible for within the range will be determined by a holistic credit evaluation and customer risk profile.

Fixed Deposit

Premature withdrawal charges The depositor will receive interest at 1% below the applicable rate for the actual term / period for which the deposit is held by it, as per the applicable deposit interest rate for such tenor prevailing at the commencement of the deposit.

Labour Guarantee

(As stipulated by the Ministry of Finance)

eGuarantee Charges

AED 25 per employee*

eDirham Fee

AED 3 per guarantee issued for up to a limit of 99 employees*

Account Statement Fee

Online Statements (self-service through Deem Online) FREE (unlimited)

Consolidated statement by email

FREE (once a month)

SMS transaction alerts with account balance

FREE

Account balance and statement on Deem Mobile App FREE (unlimited) (self-service through Deem Mobile App)

Request for additional physical or email statement through the Deem Customer Care Centre or email

AED 26.25 (Equivalent to AED 25 + 5% VAT)

Miscellaneous

Electronic funds transfer fee

AED 5 (Equivalent to AED 4.76 + 5% VAT)

Charge for delayed submission of renewed trade licenses+

AED 210 for every month of delay (Equivalent to AED 200 + 5% VAT)

+Note: i) This monthly fee is applicable if document not submitted within 60 days of expiry of the most recent valid trade license; ii) This monthly fee applicable will be deducted from the underlying deposit amount and accrued interest, if applicable

Note: All charges indicated with * are not subject to Value Added Tax as per applicable regulations. All interest, fees and charges are as per Central Bank regulations and at the discretion of Deem where applicable. For the current Terms & Conditions, please visit our website deem.io/terms. Should you require more information, please contact our 24-hour Deem Customer Care Centre on 800 3366.

November 2019

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