2nd Level Department of Health and Human Services ...

[Pages:14]2nd Level Subagency Report

Department of Health and Human Services OFFICE OF FINANCE & ACCOUNTING

Department of Health and Human Services OFFICE OF FINANCE & ACCOUNTING

2nd Level Subagency Report

This 2020 OPM Federal Employee Viewpoint Survey Report provides summary results for the core FEVS, telework, work-life, and demographic items for your subagency, including comparisons to your department or agency.

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Response Summary

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

Surveys Completed

624,800 50,393 7,101 29

Response Rate

44.3% 70.6% 54.7% 76.3%

Top 10 Positive & Negative Items and Leading & Trailing Your Comparison Group These sections provide high level information on how your sub-agency is doing.

Main Report Results The results include response percentages for each survey item. The definitions for the Positive, Neutral, and Negative response percentages vary in the following ways across the three primary response scales used in the survey:

Positive: "Strongly Agree and Agree" or "Very Satisfied and Satisfied" or "Very Good and Good" Neutral: "Neither Agree nor Disagree" or "Neither Satisfied nor Dissatisfied" or "Fair" Negative: "Disagree and Strongly Disagree" or "Dissatisfied and Very Dissatisfied" or "Poor and Very Poor"

Positive, Neutral, and Negative percentages are based on the total number of responses (N) that are in these three categories. The number of Do Not Know (DNK), Choose Not to Participate, Not Available to me, or Unaware of Programs responses, where applicable, is listed separately.

2020 OPM Federal Employee Viewpoint Survey

Page 2

Top 10 Positive & Negative Items

The figures below highlight the top 10 positive and negative results from the survey to help you quickly identify the most positive and most negative aspects of the organizational environment (only items 1 to 10 and 12 to 38 are included). Use this snapshot as a quick reference or overview of your OPM FEVS results.

Highest Percent Positive

93.3% Employees are protected from health and safety hazards on the job. (Q15)

93.2% I know how my work relates to the agency's goals. (Q7)

83.1% I know what is expected of me on the job. (Q4)

80.3%

I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. (Q8)

79.7% My agency is successful at accomplishing its mission. (Q16)

79.7% My supervisor supports my need to balance work and other life issues. (Q19)

79.7% Overall, how good a job do you feel is being done by your immediate supervisor? (Q25)

79.7% Managers communicate the goals of the organization. (Q28)

79.7% I have a high level of respect for my organization's senior leaders. (Q31)

76.4% My supervisor treats me with respect. (Q23)

Highest Percent Negative

27.1% In my work unit, differences in performance are recognized in a meaningful way. (Q12)

27.0% My workload is reasonable. (Q5)

25.0%

In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. (Q10)

21.0% I feel encouraged to come up with new and better ways of doing things. (Q2)

19.7%

I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. (Q8)

17.6%

How satisfied are you with the information you receive from management on what's going on in your organization? (Q34)

16.9% I am given a real opportunity to improve my skills in my organization. (Q1)

16.9% Supervisors in my work unit support employee development. (Q21)

16.9% Overall, how good a job do you feel is being done by your immediate supervisor? (Q25)

16.9% How satisfied are you with the recognition you receive for doing a good job? (Q35)

2020 OPM Federal Employee Viewpoint Survey

Page 3

Leading Your Comparison Group

The figure below allows you to see where your subagency results are higher than your comparison group (Indian Health Service) average (only items 1 to 10 and 12 to 38 are included). Only survey items with differences of 3 percentage points or more from your comparison group average are displayed. If your subagency has more than 10 items that are higher than the average, only the 10 items with the greatest differences are shown. An '*' in % Positive Response represents a percentage less than 8.

OFFICE OF FINANCE & ACCOUNTING Indian Health Service

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Survey Item

How satisfied are you with the information you receive from management on what's going on in your organization? (Q34)

My organization's senior leaders maintain high standards of honesty and integrity. (Q27)

Managers communicate the goals of the organization. (Q28)

% Positive Response 47.3% 49.6% 53.6%

75.5% 76.3%

79.7%

Managers promote communication among different work units. (Q29)

47.2%

72.9%

Senior leaders demonstrate support for Work-Life programs. (Q32)

47.6%

72.9%

In my organization, senior leaders generate high levels of motivation and commitment in the workforce. (Q26)

Employees are protected from health and safety hazards on the job. (Q15)

44.4%

69.5%

71.1%

93.3%

I have a high level of respect for my organization's senior leaders. (Q31)

57.5%

79.7%

Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? (Q30)

I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. (Q8)

53.6%

75.5%

59.3%

80.3%

Difference +28.2 +26.7 +26.1 +25.7 +25.3 +25.1 +22.2 +22.2 +21.9 +21.0

2020 OPM Federal Employee Viewpoint Survey

Page 4

Trailing Your Comparison Group

The figure below allows you to see where your subagency results are lower than your comparison group (Indian Health Service) average (only items 1 to 10 and 12 to 38 are included). Only survey items with differences of 3 percentage points or more from your comparison group average are displayed. If your subagency has more than 10 items that are lower than the average, only the 10 items with the greatest differences are shown. An '*' in % Positive Response represents a percentage less than 8.

OFFICE OF FINANCE & ACCOUNTING Indian Health Service

Survey Item

% Positive Response

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My workload is reasonable. (Q5)

56.1% 66.4%

In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. (Q10)

29.1% 35.6%

Difference -10.3 -6.5

2020 OPM Federal Employee Viewpoint Survey

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My Work Experience

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1. I am given a real opportunity to improve my skills in my organization. Organizations

Governmentwide Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 619,947

50,112 7,053 29

Positive 69.9% 75.8% 64.3% 69.6%

Neutral 15.2% 13.3% 19.2% 13.5%

Negative 14.8% 10.9% 16.5% 16.9%

2. I feel encouraged to come up with new and better ways of doing things. Organizations

Governmentwide Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 615,099

49,723 6,994 28

Positive 66.6% 72.9% 61.1% 68.5%

Neutral 15.9% 14.0% 19.8% 10.5%

Negative 17.5% 13.1% 19.1% 21.0%

3. My work gives me a feeling of personal accomplishment. Organizations

Governmentwide Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 618,334

49,967 7,003 27

Positive 74.6% 80.5% 74.5% 74.6%

Neutral 13.7% 11.4% 14.9% 18.1%

Negative 11.7% 8.0% 10.6% 7.3%

4. I know what is expected of me on the job. Organizations

Governmentwide Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 621,862

50,138 7,057 29

Positive 83.5% 86.0% 84.8% 83.1%

Neutral 9.2% 8.1% 8.9% 13.5%

Negative 7.3% 5.9% 6.3% 3.4%

5. My workload is reasonable.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 619,493

50,052 7,048 29

Positive 66.7% 67.6% 66.4% 56.1%

Neutral 12.7% 12.7% 14.0% 16.9%

Negative 20.6% 19.7% 19.6% 27.0%

DNK (N) 931 60 11 0

2020 OPM Federal Employee Viewpoint Survey

Page 6

My Work Experience (continued)

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6. My talents are used well in the workplace.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 611,287

49,454 6,969 29

Positive 65.9% 70.5% 68.9% 66.2%

Neutral 15.3% 14.4% 16.7% 20.3%

Negative 18.8% 15.1% 14.4% 13.6%

DNK (N) 1,541 89 21 0

7. I know how my work relates to the agency's goals.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 618,591

49,901 7,005 29

Positive 87.1% 89.9% 86.5% 93.2%

Neutral 7.9% 6.7% 9.9% 3.4%

Negative 5.0% 3.4% 3.7% 3.4%

DNK (N) 1,479 102 25 0

8. I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 604,744

48,101 6,953 28

Positive 68.5% 67.7% 59.3% 80.3%

My Work Unit

Neutral 16.1% 17.8% 19.8% 0.0%

Negative 15.4% 14.5% 20.9% 19.7%

DNK (N) 18,046 2,074 120 1

9. The people I work with cooperate to get the job done. Organizations

Governmentwide Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 623,646

50,280 7,090 29

Positive 84.1% 86.2% 70.8% 73.0%

Neutral 8.5% 7.7% 15.3% 13.5%

Negative 7.4% 6.2% 13.9% 13.5%

10. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 540,222

42,095 6,636 24

Positive 42.3% 46.8% 35.6% 29.1%

Neutral 27.5% 28.8% 27.4% 45.8%

Negative 30.2% 24.4% 37.0% 25.0%

DNK (N) 83,418 8,163 455 5

2020 OPM Federal Employee Viewpoint Survey

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My Work Unit (continued)

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11. In my work unit poor performers usually:

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

Remain In Work Unit And Improve N Over Time

479,951 18.6%

37,049 21.2%

5,697 19.8%

21 23.1%

Remain In Work Unit And Continue

To UnderPerform

49.3%

41.6%

57.0%

50.9%

Leave Work Unit-

Removed or

Transferred

9.3%

9.7%

5.9%

0.0%

Leave Work UnitQuit

2.0%

2.6%

2.7%

0.0%

No Poor Performers In

Work Unit

20.8%

24.8%

14.5%

26.0%

Do Not Know

(N)

143,690

13,199

1,393

8

12. In my work unit, differences in performance are recognized in a meaningful way.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 574,692

45,977 6,810 29

Positive 50.9% 57.1% 42.8% 56.1%

Neutral 25.0% 23.3% 27.8% 16.9%

Negative 24.1% 19.6% 29.4% 27.1%

DNK (N) 48,809 4,281 277 0

13. My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 618,137

49,869 7,025 29

Positive 81.9% 85.0% 73.9% 76.3%

Neutral 10.5% 9.1% 16.8% 16.9%

My Agency

Negative 7.6% 5.9% 9.4% 6.7%

DNK (N) 5,585 414 60 0

14. Employees are recognized for providing high quality products and services.

Organizations Governmentwide

Department of Health and Human Services Indian Health Service OFFICE OF FINANCE & ACCOUNTING

N 614,057

49,602 6,996 28

Positive 64.3% 70.7% 48.3% 65.0%

Neutral 17.0% 15.0% 24.0% 20.9%

Negative 18.8% 14.3% 27.7% 14.0%

DNK (N) 7,882 579 70 1

2020 OPM Federal Employee Viewpoint Survey

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