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Microsoft

Outlook 2016

Step

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Lambert

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ISBN 978-0-7356-9778-2

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Microsoft Outlook 2016

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780735 697782

9780735697782_Outlook 2016 SBS_cover.indd 1

Microsoft Office/Outlook

Celebrating over 30 years!

Joan Lambert

PRACTICE FILES

1/4/2016 12:09:22 PM

Microsoft

Outlook 2016

Step by Step

Joan Lambert

OutlookSBS.indb 1

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PUBLISHED BY

Microsoft Press

A division of Microsoft Corporation

One Microsoft Way

Redmond, Washington 98052-6399

Copyright ? 2016 by Joan Lambert

All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any

means without the written permission of the publisher.

Library of Congress Control Number: 2015934881

ISBN: 978-0-7356-9778-2

Printed and bound in the United States of America.

First Printing

Microsoft Press books are available through booksellers and distributors worldwide. If you need support related

to this book, email Microsoft Press Support at mspinput@. Please tell us what you think of this

book at .

This book is provided ¡°as-is¡± and expresses the author¡¯s views and opinions. The views, opinions, and information

expressed in this book, including URL and other Internet website references, may change without notice.

Some examples depicted herein are provided for illustration only and are fictitious. No real association or

connection is intended or should be inferred.

Microsoft and the trademarks listed at on the ¡°Trademarks¡± webpage are trademarks of the

Microsoft group of companies. All other marks are property of their respective owners.

Acquisitions and Developmental Editor: Rosemary Caperton

Editorial Production: Online Training Solutions, Inc. (OTSI)

Copyeditors: Kathy Krause and Val Serdy (OTSI)

Indexer: Susie Carr (OTSI)

Cover: Twist Creative ¡ñ Seattle

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Contents

i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Who this book is for. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

The Step by Step approach. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Download the practice files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Ebook edition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Get support and give feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Errata and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

We want to hear from you. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Stay in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Part 1: Get started with Outlook 2016

1

Outlook 2016 basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Start Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Work in the Outlook user interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sidebar: About Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identify app window elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Sidebar: Tell me what you want to do. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Work with the ribbon and status bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Give us feedback

Tell us what you think of this book and help Microsoft

improve our products for you. Thank you!



iii

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Sidebar: Adapt procedure steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Manage Office and Outlook settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Sidebar: Microsoft account options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Skills review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Practice tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

2

Explore Outlook modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Work in the Outlook app window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Work with items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Switch among modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Work in the Mail module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Folder Pane content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Ribbon tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Content area views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Sidebar: Display conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Message windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Sidebar: Draft responses in the Reading Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Sidebar: The Backstage view of a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Work in the Calendar module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Ribbon tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Calendar item windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Work in the People module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Ribbon tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Contact record windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Work in the Tasks module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Ribbon tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Task windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Skills review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Practice tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

iv

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