User Guide - Verizon Wireless

User Guide

MHS700L

Contents

1. Getting Started ...............................................................................................................................................................1

Overview ................................................................................................................................................................................................ 2 System Requirements ................................................................................................................................................................ 2

Components.......................................................................................................................................................................................... 3

Device Display ..................................................................................................................................................................................... 4 Display Indicators........................................................................................................................................................................ 4

Battery Management........................................................................................................................................................................ 5

2. Using Your Jetpack .......................................................................................................................................................6

Accessing the Network ..................................................................................................................................................................... 7 Mobile Broadband with 4G LTE* .......................................................................................................................................... 7 Wi-Fi 802.11b/g/n...................................................................................................................................................................... 7

Using Your Jetpack for the First Time ........................................................................................................................................ 8 System Requirements ................................................................................................................................................................ 8 Installing the 4G LTE SIM Card.............................................................................................................................................. 8 Removing the 4G LTE SIM Card ............................................................................................................................................ 8 Charging the Battery .................................................................................................................................................................. 9 Powering the Jetpack On and Off .......................................................................................................................................... 9

Connecting to Your Jetpack..........................................................................................................................................................10 Wi-Fi Name (SSID) and Password......................................................................................................................................10 Connecting to the Internet.....................................................................................................................................................10

Using Your Jetpack after Setup is Complete ..........................................................................................................................11 Mobile Hotspot to share connections ...............................................................................................................................11 Wi-Fi and Web UI Admin Security .....................................................................................................................................11 Monitoring Data Usage............................................................................................................................................................11

3. Jetpack Settings .......................................................................................................................................................... 12

Managing Your Jetpack .................................................................................................................................................................13 Using the Web User Interface...............................................................................................................................................13

My Jetpack Home..............................................................................................................................................................................14 Manage My Jetpack ...................................................................................................................................................................14 My Account & Tools..................................................................................................................................................................15 Help & Support ...........................................................................................................................................................................15

Data Usage..........................................................................................................................................................................................16

Connected Devices ...........................................................................................................................................................................17 Connected Devices ....................................................................................................................................................................17 Edit a Connected Device .........................................................................................................................................................18 Changing the Maximum Number of Connected Devices ..........................................................................................18 Blocked Devices..........................................................................................................................................................................19

Jetpack Settings ................................................................................................................................................................................20 Jetpack ............................................................................................................................................................................................20 Jetpack Admin Password........................................................................................................................................................20

Preferences ................................................................................................................................................................................... 22 Software Update.........................................................................................................................................................................22 Factory Reset ...............................................................................................................................................................................23 Wi-Fi ................................................................................................................................................................................................24 Advanced .......................................................................................................................................................................................25 Manual DNS ..................................................................................................................................................................................26 SIM .................................................................................................................................................................................................... 27 Firewall ..........................................................................................................................................................................................30 LAN ................................................................................................................................................................................................... 31 Port Filtering................................................................................................................................................................................32

Messages .............................................................................................................................................................................................. 34 On the Jetpack .............................................................................................................................................................................34 On the Web User Interface.....................................................................................................................................................34

About Jetpack.....................................................................................................................................................................................35 Internet Status ............................................................................................................................................................................35 Jetpack Info...................................................................................................................................................................................36 Diagnostics ...................................................................................................................................................................................36 Logs ..................................................................................................................................................................................................37 Jetpack Support ..........................................................................................................................................................................37

4. Troubleshooting.........................................................................................................................................................38

Overview ..............................................................................................................................................................................................39

First Steps............................................................................................................................................................................................39

Common Problems and Solutions ..............................................................................................................................................39

Technical Support............................................................................................................................................................................40

5. Product Specifications and Regulatory Information .................................................................................... 41

Regulatory Statements ..................................................................................................................................................................42 FCC Equipment Authorization ID: XHG-R700...............................................................................................................42 Body-Worn Operation .............................................................................................................................................................42

Safety Hazards ..................................................................................................................................................................................43

Limited Warranty and Liability .................................................................................................................................................44

Trademark .......................................................................................................................................................................................... 45

Document Revision History ..........................................................................................................................................................45

6. Glossary ......................................................................................................................................................................... 46

Glossary ................................................................................................................................................................................................ 47

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Getting Started

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Overview

Thank you for choosing the Ellipsis Jetpack! Having the Ellipsis Jetpack at your fingertips will allow you to access Verizon's 4G LTE network for fast uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the Internet at once ? laptops, tablets, eReaders, gaming consoles and more* - and experience ten times faster speeds of solid 4G LTE, without dropping down to 3G or other slower speed technologies.

System Requirements

Compatible with all IEEE802.11b/g/n Wi-Fi enabled devices. Works with the latest versions of most browsers**.

IMPORTANT! * Be aware when multiple users are connected to the device, they are contributing to the total data usage on your mobile broadband data plan. ** It is recommended to use the latest versions of Internet browsers. Outdated versions may not be compatible with the Jetpack Web User Interface, .

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