2007 MINNESOTA FALL SUPERVISORS CONFERENCE



MINNESOTA SUPERVISORS’ CONFERENCE “Making Supervision a Breeze” BREEZY POINT RESORT, BREEZY POINT, MINNESOTASEPTEMBER 8-11, 2019A G E N D ASUNDAY, SEPTEMBER 8, 20193:30 p.m. – 5:30 p.m. – Annual Supervisors Golf Tournament, Paint Pub4:00 p.m. – 6:00 p.m. – Registration6:00 p.m. – 7:00 p.m. – Dinner7:00 p.m. – 7:10 p.m. – Local Welcome: Bonnie Stroinski, Breezy Point7:15 p.m. – 8:30 p.m. – Opening SpeakerFOMO (Fear of Management Overload) – Michelle NelsonDo you know the differences between leading, managing and supervising people? Do you need to do all three? If so, where are you most proficient? This training will help Supervisors sort through the challenges of balancing these responsibilities along with how to establish expectations around team functioning. Michelle has over 25 years of experience leading, managing and training professionals in the human service industry. In addition to her leadership skills she is well versed in team, program, and organizational development. She has delivered numerous trainings at local, state and national conferences and consulted for private and public businesses. Michelle’s education includes a Masters in Management and Bachelors in Criminology/Sociology.MONDAY, SEPTEMBER 9, 20198:30 a.m. – 9:45a.m.How the 8 Factors of Engagement were built from The Four Colors of Insights & The Eight Styles of Leadership – Robert SicoraBuilding on his breakthrough research looking at personality style and trust, Dr. Sicora will lead an interactive session on how to create a purposeful culture of trust and continuous engagement. The 8 Factors of Engagement is the most scientifically balanced and actionable employee engagement model. The model ties to his extensive research on trust and personality styles and creates the ability to measure the organizational impact and return on investment of employee engagement initiatives. Participants will be able to take away practical applications of the models and the ability to apply concepts immediately. Dr. Sicora brings over 20 years of experience in business and consulting to his role as an Organization Development consultant. Robert’s background includes strategic human resources, organizational development, and process management in the pharmaceutical, technology, foods, marketing, construction, hospitality, and premiered industrial manufacturing industries. He has worked in for-profit, non-profit, academic, and government environments.10:05 a.m. – 11:30a.m.Rise and Shine – Damien HorneThis session highlights overcoming adversity, discovering talents, gifts, and abilities, living out your best life, which are areas that a supervisor may need to explore in supervision with their direct reports. Damien Horne is an international recording artist and public speaker based in Nashville, TN. His journey is an inspirational story of overcoming obstacles and living out his dreams. Damien Horne is a musician and public speaker from Hickory, North Carolina. When he is not on the road as an artist, Horne works alongside The Salvation Army and the Boys & Girls Club to share his story of being one of 12 children—the first to graduate from high school—and of avoiding being a victim of the streets. Damien has a real knack for tapping into people’s gifts and talents and inspiring them to reach their fullest potential. Although he was homeless in two different cities (LA and Nashville), he has shared the stage with the likes of everyone from Faith Hill and Big & Rich to Robert Randolph and John Damien uses his blend of music and storytelling to share the tools he has discovered that have allowed him to “Rise and Shine!” 11:30 a.m. – 11:55: Association Business Meetings.Child Support (MCSES); Clerical (MACS); Financial (MAFAS); Social Services (AMSSS); Local Public Health Association (LPHA) 12:45 p.m. – 1:45 p.m. – Breakout WorkshopsAttitudes are Contagious – Ann Dolence Attitude is everything and this interactive, engaging and fun session will provide the importance and benefits of maintaining a healthy and balanced optimistic attitude. You will leave with many tools to keep your attitude tuned and positive. Leave this session with an attitude that everyone would want to catch! In this session you will learn the benefits of a positive/optimistic attitude that keep us positive in times of challenge and simple techniques to activate positive attitude qualities. You will learn to identify and discuss the 7 L’s that create a positive attitude among your work team. This is a great session for all supervisors! Ann Dolence has spent 35 years as a certified recreation therapist and has worked in the area of psychiatric treatment. She has owned her own professional speaking and training business for the past 30 years. Ann is a Certified Tiny Habits? Behavior Design Coach. She has facilitated Worksite and School Wellness programs for Lakes Country Service Cooperative for 15 years and teaches as an adjunct online instructor at the University of North Dakota Counseling Department.Strategies for Working with LGBTQ+ Youth and Families – Joe RandSupervisors will have the opportunity to engage in several hands-on activities related to sexuality, gender, and working with LGBTQ+ families, youth, and adults that can be reproduced in a variety of settings in their own work. Supervisors will also feel better equipped to work with a topic that is often overlooked in our programs. The group will also engage in conversation and planning strategies aimed at defining how we can be more inclusive with the diverse audiences we already serve, specifically about the LGBTQ+ community. We will examine the results of the most recent study conducted by the Gay, Lesbian and Straight Education network. The study found that students who identify as LGBTQ+ in rural communities are increasingly at risk for bullying and other negative experiences in and out of school and don’t have access to safe spaces. Joe lives in Becker, MN, just south of his St. Cloud office. Joe has presented LGBTQ+ workshops nationally, internationally, and across MN. He is currently co-chair of a team developing best practices for working with LGBTQ+ youth and adults in the MN 4-H program. Ethics & Supervision – Karen Goodenough, Karen Goodenough, MSW, LGSW, Executive Director of the National Association of Social Workers, MN ChapterBeing a supervisor is often not easy - especially when it comes to ensuring ethical practice. Discussion of ethics and professional behavior can be uncomfortable, and especially difficult for those who struggle with reflective practice. However, the number of ethical violations in our state has grown exponentially over the past several years, and even the most seasoned professionals can make mistakes that cause real client harm. In this workshop attendees will become familiar with the ethical violations most often faced by social workers in MN, better understand key concepts in risk management to protect both the supervisor and supervisee and learn tips and tools for open dialogue and problem solving of ethical dilemmas in supervision. For 20 years Karen has supervised interns, volunteers, contractors, board members, and staff from various professional backgrounds. Previously Karen worked in direct practice for 6 years, non-profit program management for 12 years, was a consultant for 3 years in evaluation, data utilization and strategic planning, and served for 11 years as adjunct faculty in numerous MSW programs. Karen is currently pursuing a PhD in Social Work from the University of Minnesota.2:05 p.m. – 3:05 p.m. - Breakout WorkshopsTiny Habits? Behavior Change Method – Ann DolenceHave you tried to make healthy lifestyle changes like losing weight, eating healthier, exercising routinely or being more organized and each time you started you weren't able to keep going? Did this change begin to feel like pushing a boulder up a mountain and when it came crashing down your motivation felt sort of crushed? This is a common experience and why Tiny Habits? is a practical, simple and effective way to develop success momentum and make behavior change in the long term. You will learn that the formula for change is simple. You will write your own recipe for successful change and learn how to use this with staff and clients. Ann Dolence has spent 35 years as a certified recreation therapist and has worked in psychiatric treatment. She has owned her own professional speaking and training business for the past 30 years. Ann is a Certified Tiny Habits? Behavior Design Coach. She has facilitated Worksite and School Wellness programs for Lakes Country Service Cooperative for 15 years and teaches as an adjunct online instructor at the University of North Dakota Counseling Department.Creating a team culture where everyone thrives– Cara RuffGreat teams don’t just happen. We spend most of our lives at work and yet many do not feel like they work in a positive or healthy environment. Unfortunately, this leads to low productivity and high turnover. Strong cultures of engaged employees have a defined, and well communicated vision. Leadership is responsible for communicating the vision and for keeping it going. Join me to create an environment where everyone thrives!! You will walk away with clear strategies and ideas for enhancing your workplace culture, engaging your team, developing a shared language, and most importantly how it will improve your outcomes. You will be provided with strategies to increase your capacity to supervise with energy, passion and a shared vision. Cara Ruff is the Founder and Executive Director for the Independent Lifestyles, Inc. a Center for Independent Living (ILICIL). ILICIL is a nonprofit organization which serves persons of all disabilities. Cara founded ILICIL in 1997, and has decades of experience in program development, retreat and training facilitation, and team and community building. Cara is a licensed Social Worker and author. She was a recipient of the Paul Wellstone Award for Social Justice. Opiates – Minnesota Department of Health Minnesota Department of Health staff will be presenting on their work with the opioid epidemic in Minnesota including data on trends, overdoses, collaborations and health equity.?3:25 p.m. – 4:30 p.m. - Breakout WorkshopsThe Vitals? App - using technology to keep people safe – Chris Kokal, Stan Alleyne The Vitals? App team will explain how an exciting new app is helping keep people living with mental health, developmental and intellectual disabilities and challenges safe during encounters with first responders, school staff and caregivers. This interactive presentation will illustrate through real-life stories how the Vitals? App is inspiring individuals, families and advocacy groups across the state and country to join the movement. Come see how the Vitals? App helped save a 21-year-old woman driving home from work and how the same app saved a young man with Asperger’s from a potential unsafe encounter with police. As Vice President of the Vitals? Network, Chris Kokal brings a wealth of knowledge and experience in disability programs and social services. Stan, former chief of communications for a large urban school district, oversees communications and partnerships with a heavy involvement in schools as he understands the large impact it will have on the educational experience.Autism 101 – Robyn DeCourcy This session will teach supervisors common characteristics of individuals with autism and sensory processing disorders. It will also provide valuable insight on evidenced-based best practices to support people with autism and sensory processing sensitivities. Robyn DeCourcy has been working with individuals with autism for over 11 years. She specializes in early intervention for autistic children, having spent eight years as an early childhood autism educator for ISD 196 (Apple Valley, MN). In addition to a self-designed Bachelor of Science degree in Liberal Arts and Autism Studies, Robyn also obtained a Certificate in Autism Spectrum Disorders from the University of Minnesota – Twin Cities. She currently serves as an Education Specialist for the Autism Society of Minnesota, where her role includes leading community trainings, developing social skills curricula, and consulting about sensory-friendly and inclusive spaces.Having the Courage to Lead Through Action – Michael StalboergerLife is busy! We are often stretched thin in our day-to-day lives as we attempt to balance our personal and professional responsibilities. But which roles are the most meaningful to us and have the greatest impact to influence those around us? Mike shares his personal & professional development story and explains what motivates him to make a difference in the lives of those around him. Mike’s authentic delivery challenges supervisors to examine and question how their own daily actions influence others, and why it is vital to demonstrate the courage to lead through action. Mike Stalboerger received his undergraduate degree in Social and Behavioral Sciences from the University of Mary and his graduate degree in Organizational Leadership from Gonzaga University. Mike began his professional career in human services, working with at risk youth before opening a substance abuse treatment center for men recovering from addiction. Currently, Mike is a part of the executive leadership team at Mahowald in St. Cloud where Mike is the Director of Agency Operations.TUESDAY, SEPTEMBER 10, 20198:30 a.m. – 9:45 a.m. Vicarious trauma – Dr. Steven Loos, LPThis presentation is designed to educate staff on the symptoms and types of vicarious trauma. Supervisors will learn how vicarious trauma can impact both personal and professional interactions. The presentation will provide a tool to measure the impact of vicarious trauma, self-care strategies to care for themselves, and strategies for supervisors to assist their staff in managing vicarious trauma. Dr. Steven Loos is a psychologist and the Director of Outpatient Services at Central Minnesota Mental Health Center (CMMHC). Steven received both a Master’s and Doctoral Degree in Counseling Psychology from the University of St. Thomas. He has extensive training on treating trauma and exploring how this impacts interpersonal relationships. Steven was selected in 2013 to participate in the National Council for Behavioral Health Addressing Health Disparities Leadership program. 10:05 a.m. – 11:30 a.m. – Breakout WorkshopsConversations that Matter: Harnessing Energy and engagement in Today's workforce – Jan WilliamsAs a supervisor, how do you harness employee’s energy and engagement in service to your county’s mission and vision? Performance excellence is more than the work that people do -- it’s the passion, strengths and commitment each employee brings to that work that harnesses high energy and full engagement. With our rapidly changing workforce come learn what conversations matter when attracting, developing and retaining individuals such as the similarities and differences between performance discussions, stay interviews, career development conversations, coaching, mentoring, strengths-based conversations, and transitioning and exit interviews. Learn to spark conversations that matter! Jan Williams is an experienced strategist, change leader, facilitator and coach with expertise in strategy development and deployment, project management, strategic communications, organizational development and change management as well as leadership development that drives initiatives that increase employee and stakeholder engagement and enhance organizational performance. She enjoys bringing diverse people together to create new ways of doing business. Roller Derby for the Workplace: Be Bold, Agile, and Team-up for the win – Sarah Martyn CrowellGet ready to jam! Sarah Martyn Crowell combines highlights from her All-Star roller derby career with leadership and management research to provide professional lessons learned about taking risks, adapting to change, and excelling on a team in health and human services. This session is interactive- each section of the presentation provides prompts for supervisors to reflect and explore their style and approach to interpersonal communication, strategic thinking, and decision making. Participants will be engaged, rejuvenated, and gain a fresh perspective for how they can innovate and drive their career and projects forward. Sarah oversees efforts to elevate HR business and organizational outcomes at the National Institutes of Health. Before joining NIH in 2009, Sarah worked in project management for several non-profit organizations, including the Science Museum of Minnesota and Habitat for Humanity. She received a Master’s of Public Policy from the University of Minnesota. She is a SHRM Senior Certified Professional and an ATD Certified Professional in Learning and Performance.DHS Fiscal Updates – DHS Fiscal staffMore information to come! 12:45 p.m. – 1:45 p.m. – Breakout WorkshopsIf You Could See it Through My Eyes – Part 1 – Deb DeWitz, LICSWWe will take a fun look at how differently men and women may see the world, and how these different perspectives get in the way in our day-to-day lives with each other. It helps us laugh at our own ideas, be proud of our own strengths, and perhaps get along better with those of the opposite gender with whom we live and work. Deb DeWitz, LICSW, is a social worker and a family therapist who spent the first half of her career in direct service to children and families in Minnesota and North Dakota. She then became a university faculty member for the second half of her career, teaching social work at universities in North Dakota and Minnesota. She currently owns Family Resource Consultants and has “retired.” She has three children who continue to teach her life lessons, even as adults. She provides presentations, workshops, and speeches nationally to lay and professional audiences. She is known for her humorous and down-to-earth style. Navigating Change in Uncertain Times – Jan WilliamsResistance to change in the workplace often times shows up when people have an unmet need in the workplace. Explore what those needs may be and how you as a supervisor can support yourself and others while navigating change. Change resilience is not a trait you’re born with, it’s a mindset that you can develop. Explore the eight dimensions of change resilience and create a plan to strengthen your ability to be flexible and adaptable during change. Jan Williams is an experienced strategist, change leader, facilitator and coach with expertise in strategy development and deployment, project management, strategic communications, organizational development and change management as well as leadership development that drives initiatives that increase employee and stakeholder engagement and enhance organizational performance. She enjoys bringing diverse people together to create new ways of doing business.Survival Tips for First Time Managers – Jerritt JohnstonRecently promoted to a supervisor role? This workshop is for you. We'll cover tips and tricks to build relationships, teams and trust as well as practical tools to address challenging situations. This fun, engaging workshop is a chance to learn and share some of your ideas as well. Also, a fun refresher for experienced managers and leaders. Jerritt Johnston is the owner of True North Consultants, a leadership development and organizational consulting business. He holds a Master’s Degree in Education and has spent his professional career training individuals and facilitating organizational growth. He has held leadership positions in for-profit and non-profit organizations and he brings that unique experience to his training. Jerritt has also worked as a wilderness canoe and dogsled guide and is an ultra-endurance athlete. Public Health Nuisance – more than just a messy house – Tami Lagow, Dawn PlumerMinnesota Statute 145A “Public Health Nuisance” allows a local board of health the authority to remove or abate the threat, but what does that mean? In Carver County, we have worked to create an innovative approach when dealing with resident’s needs, while upholding our regulatory role. Through collaboration, we strive to create a holistic environment of helping while addressing the public health nuisance. Once we inspect the home it is typically determined to be the result of so much more than "poor housekeeping.” In this session, we will identify the different levels of a nuisance, and how we deal with the tax payer, and how we have been able to work across HHS to address public health nuisance and the underlining cause. Dawn Plumer: Public Health Program Specialist with Carver County for 4 years. Dawn started her Public Health role as a SHIP Coordinator and has expanded her experience to work with the office of Aging and Public Health Nuisance cases. Tami LaGow: Public Health Program Specialist with Carver County. Tami has been in many roles during her combined 12 years of Public Health experience, but nothing has been more interesting than learning all of that is involved in working with these cases. 2:05 p.m. – 3:05 p.m. – Breakout WorkshopsExcel 2016 Tips, Tricks, and Timesavers – Anne Cameron, Resource Training and Solutions Excel is one of the tricks a supervisor can have up their sleeve. Move your skill set from novice to wizard as this session teaches you the top 20 2016 features to help you increase your productivity, organize and analyze your data more efficiently, and transform your data into visually appealing graphics and charts. If You Could See it Through My Eyes – Part 2 – Deb DeWitz, LICSWWe will take a fun look at how differently men and women may see the world, and how these different perspectives get in the way in our day-to-day lives with each other. It helps us laugh at our own ideas, be proud of our own strengths, and perhaps get along better with those of the opposite gender with whom we live and work. Deb DeWitz, LICSW, is a social worker and a family therapist who spent the first half of her career in direct service to children and families in Minnesota and North Dakota. She then became a university faculty member for the second half of her career, teaching social work at universities in North Dakota and Minnesota. She currently owns Family Resource Consultants, and has “retired.” She has three children who continue to teach her life lessons, even as adults. She provides presentations, workshops, and speeches nationally to lay and professional audiences. She is known for her humorous and down-to-earth style. Building a Team that Thrives – Emily HarveyIn this session, superviosrs will discover and learn specific ways to elicit buy-in to One Clear Vision in the workplace. Putting words into action – this session gives real, take home activities and tools that immediately impact teams in the human services field. Supervisors will experience hands-on group activities that explore topics including: common themes in effective and ineffective teams; team building activities; diversity and team health. Participants will learn step-by-step implementation of redirecting a team toward one clear vision and purpose. Emily Harvey is a passionate and experienced trainer and public speaker with a degree in Therapeutic Recreation from Minnesota State University, Mankato. Emily thrives on discovering and sharing the “why” behind whatever she does. A rule-follower at heart, she enjoys pursuing challenging work that aligns with her values of leadership, positivity, and purpose. Managing the Unengaged Employee – Jerritt JohnstonNearly every organization has them: unengaged employees. What should you do? What can you do? How much time is realistic to spend and how quickly should you expect results. This interactive workshop for supervisors will provide some answers as well as an opportunity to talk about your real-world challenges and possible solutions. Jerritt Johnston is the owner of True North Consultants, a leadership development and organizational consulting business. He holds a Master’s Degree in Education and has spent his professional career training individuals and facilitating organizational growth. He has held leadership positions in for-profit and non-profit organizations and he brings that unique experience to his training. Jerritt has also worked as a wilderness canoe and dogsled guide and is an ultra-endurance athlete. 3:25 p.m. – 4:30 p.m. – Breakout WorkshopsRecruiting and hiring in the public sector – Brent Boyd, Betty CarlsonThis workshop will provide public sector hiring supervisors and managers with tips/information/resources on how to recruit and hire effectively. Brent and Betty will cover developing job-related qualifications and interview questions, selecting the candidates to be interviewed, conducting interviews and other assessments, checking references and conducting background investigations, making job offers, making use of the initial probationary period, retaining employees. Brent and Betty each have well over 30 years of experience in human resources in the public sector, most of which has been with the Minnesota Department of Human Services (specifically, in the Minnesota Merit System). Their work in the Minnesota Merit System has included providing consultation to county hiring supervisors and managers on good hiring practices, including setting qualifications, conducting interviews and background/reference checks, making job offers, retaining employees.It's Not you, it’s me: How to break up with your coworkers when promoted from within – Emily HarveyThis session will provide supervisors with clear boundary building techniques, the opportunity to gain knowledge regarding mature and healthy working relationships, and finally, participants will learn how to do the above with creativity and respect. Participants will gain clear skills in how to build strong boundaries within their new team and how to implement them. Participants will gain knowledge of what a healthy and mature working relationship looks like and will have group time to discuss their experiences and share stories. Participants will learn ways to lead with tact, grace and creativity including group activities, clear tools to bring back to their programs, and the ability to have tough conversations. Emily Harvey is a passionate and experienced trainer and public speaker with a degree in Therapeutic Recreation from Minnesota State University, Mankato. Emily thrives on discovering and sharing the “why” behind whatever she does. A rule-follower at heart, she enjoys pursuing challenging work that aligns with her values of leadership, positivity, and purpose.PERA A to Z – Bryan RantalaDuring this 60 minute session, we will cover: detailed overview of your retirement benefits; optional survivor benefits; disability benefits; combined service; and working after retirement. Bryan grew up in the small Iron Range town of Embarrass Minnesota and graduated from Babbitt High school. He attended and graduated from the College of St. Scholastica (Duluth, MN) with a B.A. degree in Management and have worked with benefits and retirement plans ever since then. Bryan has been with PERA for almost 16 years and focus on meeting with members and conducting educational programs that we do throughout the State of Minnesota.Family First Prevention Services Act – DHS Family First Prevention Services CoordinatorThe Family First Prevention Services Act was signed into law on February 9th, 2018 and modifies many sections of federal child welfare laws. Most significantly, it amends federal foster care program to create new optional prevention funding; and strictly limits federal reimbursement for children’s placements in group foster care. States may request to delay effective date of some provisions of Family First until October 1, 2021 and Minnesota has indicated a non-binding intent to delay. Come to this session to learn more about the current status of Minnesota’s plans for implementation and let us know your thoughts.WEDNESDAY, SEPTEMBER 11, 20198:15 a.m. – 9:45 a.m.Walk a Mile in My Shoes – John GraciA Tell-it-like-it-is approach comparing at a gut level, perceptions employees and managers have of one another. The true nature of the employer - employee relationship can be defined simply as conflicting agendas. Attendees will instantly understand how as supervisors their behavior or their boss’ behavior contributes to tension and friction. When leaders and employees do not get along, alliances will naturally form. Unless these conflicts are bridged or eliminated, employee motivation will go down and operating costs will go up. The results are immediate. Employees and leaders will learn skills they can take back to their desks and apply today. John Graci is a leadership speaker, author and trainer with more than 20 years of management experience in production, office, union and non-union environments. John is a frequent keynote speaker on change, motivation and communication for Fortune 500 companies, national conventions and SHRM chapters across the Midwest. 10:00 a.m. – 11:30 a.m. What Effective Leaders Do Differently – John GraciBusiness is about people! If a leader does not show up to work, how much of the work gets done? If employees do not show up to work, how much of the work gets done? Employees are an organization’s most valuable resource. Hang onto your hat! This program is not about warm fuzzies, no academic theories, just practical wisdom from the trenches helping employees on all levels understand how to work with a leader who shows signs of practicing management without a license. You want the truth? Well, can you handle the truth? Unless these conflicts are bridged, you put the productivity and effectiveness of the entire organization at risk in the form of poor morale and lower productivity. John Graci is a leadership speaker, author and trainer with more than 20 years of management experience in production, office, union and non-union environments. John is a frequent keynote speaker on change, motivation and communication for Fortune 500 companies, national conventions and SHRM chapters across the Midwest. ................
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