2019 RETAIL TRENDS REPORT - GRA
2019 RETAIL TRENDS REPORT
RETAIL
REBORN
As the retail landscape evolves, and as customers place the
greatest value on their time and attention, brands have
responded by offering greater conveniences, customized
experiences, and deeper levels of personalization. Today¡¯s
customers expect more from brands than ever before, and it¡¯s
these demands that continue to push the industry forward
with great speed.
Alliance Data¡¯s Now, New, Next trends report details how
brands have firmly placed the customer at the center of their
strategies, elevating new tools and experiences to maintain
relevancy and deepen engagement.
2
2019 RETAIL TRENDS REPORT
?2018 ALLIANCE DATA
3
THE
TRENDS
SHAPING
2019
Purposefully connected
journeys
4
2019 RETAIL TRENDS REPORT
Precise personalization
Embracing every body
Mainstreaming
secondhand
Engaging in the brand
promise in store
A social shopping
revolution
Conscious connections
Bridging the gap
Driven by artificial
intelligence
Actionable
simplicity
WIDESPREAD
USE
EARLY
ADOPTION
NEXT-UP
INNOVATION
Brands have taken notice
and are incorporating these
ideas at a growing rate.
Bold leaders have implemented
new models for meeting their
customers¡¯ needs, as others
closely monitor their success.
A select few trendsetters
are exploring and testing
concepts that may gain
popularity in the next two
to three years.
?2018 ALLIANCE DATA
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