2020 Chevrolet Silverado 1500, 2500HD, 3500HD Owner's ...

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . 2 Keys, Doors, and Windows . . . . . . 9 Seats and Restraints . . . . . . . . . . . 50 Storage . . . . . . . . . . . . . . . . . . . . . . . 110 Instruments and Controls . . . . . . 115 Lighting . . . . . . . . . . . . . . . . . . . . . . . 163 Infotainment System . . . . . . . . . . 174 Climate Controls . . . . . . . . . . . . . . 175 Driving and Operating . . . . . . . . . 183 Vehicle Care . . . . . . . . . . . . . . . . . . 325 Service and Maintenance . . . . . 438 Technical Data . . . . . . . . . . . . . . . . 455 Customer Information . . . . . . . . . 460 Reporting Safety Defects . . . . . . 470 OnStar . . . . . . . . . . . . . . . . . . . . . . . . 474 Connected Services . . . . . . . . . . . 482 Index . . . . . . . . . . . . . . . . . . . . 485

2 Introduction

Introduction

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, SILVERADO, and Z71 are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. For vehicles first sold in Canada, substitute the name "General Motors of Canada Company" for Chevrolet Motor Division wherever it appears in this manual.

Litho in U.S.A. Part No. 84186886 B Second Printing

This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owner's manual.

If the vehicle has the Duramax diesel engine, see the Duramax diesel supplement for additional and specific information on this engine.

Refer to the purchase documentation relating to your specific vehicle to confirm the features.

Keep this manual in the vehicle for quick reference.

Canadian Vehicle Owners

A French language manual can be obtained from your dealer, at , or from:

Propri?taires Canadiens

On peut obtenir un exemplaire de ce guide en fran?ais aupr?s du concessionnaire ou ? l'adresse suivante:

Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 USA

Using this Manual

To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

Danger, Warning, and Caution

Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.

?2019 General Motors LLC. All Rights Reserved.

{ Danger

Danger indicates a hazard with a high level of risk which will result in serious injury or death.

{ Warning

Warning indicates a hazard that could result in injury or death.

Caution Caution indicates a hazard that could result in property or vehicle damage.

A circle with a slash through it is a safety symbol which means "Do not," "Do not do this," or "Do not let this happen."

Symbols

The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.

M : Shown when the owner's

manual has additional instructions or information.

* : Shown when the service

manual has additional instructions or information.

0 : Shown when there is more

information on another page -- "see page."

Introduction 3

Vehicle Symbol Chart

Here are some additional symbols that may be found on the vehicle and what they mean. See the features in this manual for information.

u : Air Conditioning System G : Air Conditioning Refrigerant Oil 9 : Airbag Readiness Light ! : Antilock Brake System (ABS) $ : Brake System Warning Light 9 : Dispose of Used Components

Properly

P : Do Not Apply High Pressure

Water

B : Engine Coolant Temperature _ : Flame/Fire Prohibited H : Flammable [ : Forward Collision Alert R : Fuse Block Cover Lock

Location

+ : Fuses j : ISOFIX/LATCH System Child

Restraints

4 Introduction

Q : Keep Fuse Block Covers

Properly Installed

| : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist * : Malfunction Indicator Lamp : : Oil Pressure X : Park Assist ~ : Pedestrian Ahead Indicator O : Power 7 : Rear Cross Traffic Alert I : Registered Technician

/ : Remote Vehicle Start > : Seat Belt Reminders I : Side Blind Zone Alert h : Stop/Start 7 : Tire Pressure Monitor d : Traction Control/StabiliTrak/

Electronic Stability Control (ESC)

a : Under Pressure V : Vehicle Ahead Indicator

Instrument Panel Overview

Introduction 5

6 Introduction

1. Tow/Haul Mode (On Some Models). See Driver Mode Control 0 236.

Automatic Transfer Case Control (If Equipped). See Four-Wheel Drive 0 225.

Driver Mode Control 0 236 (If Equipped).

2. Air Vents 0 180.

3. Turn Signal Lever. See Turn and Lane-Change Signals 0 168.

Windshield Wiper/Washer 0 117.

4. Head-Up Display (HUD) 0 149 (If Equipped).

5. Instrument Cluster 0 124.

6. Shift Lever. See Automatic Transmission 0 219.

Range Selection Mode. See Manual Mode 0 222.

7. Light Sensor. See Automatic Headlamp System 0 166.

8. Infotainment 0 174.

9. Climate Control Systems 0 175 (If Equipped).

Dual Automatic Climate Control System 0 177 (If Equipped).

10. Heated and Ventilated Front Seats 0 58 (If Equipped).

11. X Park Assist Switch (If

Equipped). See Assistance Systems for Parking or Backing 0 255.

g Traction Control/Electronic

Stability Control 0 233.

| Hazard Warning Flashers

0 167.

A Lane Keep Assist (LKA)

(1500 Series) 0 276 (If Equipped).

@ Lane Departure Warning

(LDW) (2500/3500 Series) 0 274 (If Equipped).

5 Hill Descent Control Switch

(If Equipped). See Hill Descent Control (HDC) 0 235.

j Power Assist Steps 0 33 (If

Equipped).

5 Power Release Tailgate

(If Equipped). See Tailgate 0 29.

DC/AC Switch. See Power Outlets 0 119.

h Auto Stop Disable Switch

(If Equipped). See Stop/Start System 0 211.

L Express Window Down

Button (If Equipped). See Power Windows 0 46.

Tow/Haul Mode 0 224 (On Some Models).

Exhaust Brake (If Equipped). See Duramax Diesel Supplement.

Power Take-Off (PTO) (If Equipped). See Duramax Diesel Supplement.

12. Power Outlet (Alternating Current) (If Equipped). See Power Outlets 0 119.

13. Power Outlets 0 119.

14. USB Port. See the infotainment manual.

15. Wireless Charging 0 121 (If Equipped).

16. Trailer Brake Control Panel (If Equipped). See "Integrated Trailer Brake Control System" under Towing Equipment 0 294.

17. ENGINE START/STOP. See Ignition Positions (Keyless Access) 0 206 or Ignition Positions (Key Access) 0 208.

18. Steering Wheel Controls (If Equipped). See the infotainment manual.

Driver Information Center (DIC) Controls. See Driver Information Center (DIC) (Base Level) 0 145 or Driver Information Center (DIC) (Midlevel and Uplevel) 0 146.

19. Horn 0 117.

20. Hood Release. See Hood 0 328.

21. Steering Wheel Adjustment 0 116 (Out of View).

22. Cruise Control 0 241.

Adaptive Cruise Control (1500 Series) 0 243 (If Equipped).

Forward Collision Alert (FCA) System 0 266 (If Equipped).

23. Data Link Connector (DLC) (Out of View). See Malfunction Indicator Lamp (Check Engine Light) 0 135.

24. Electric Parking Brake 0 231.

25. Fog Lamps 0 168 (If Equipped).

Instrument Panel Illumination Control 0 171.

Exterior Cargo Lamps 0 170.

Exterior Lamp Controls 0 163.

Task Lighting 0 169 (If Equipped).

Introduction 7

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