HSBC Premier Personal banking support for your personal ...
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HSBC Premier Service Guide 30 November 2020
unique
banking experience
Together we thrive
Supporting you for success
3
Always there, wherever and whenever you need us
Wherever life takes you, you'll have access to our round-the-clock service to take care of banking support: ? The option of a dedicated Relationship Manager.* ? Global View gives you a single view of all your HSBC accounts globally. ? Global Transfers offers instant, fee-free international fund transfers between your HSBC
accounts. ? A dedicated HSBC Premier 24-hour phone banking service provides preferential access. ? Automatic HSBC Premier status in all markets# where you bank with HSBC (when you
meet the minimum requirements in your home market). ? International account opening before you arrive at your new destination at no charge. ? Access to over 350 HSBC Premier Centres worldwide1, providing specialist services to
meet your overseas banking needs. ? 24-hour credit card replacement^ if you lose your HSBC Premier World Mastercard?. ? Access to preferential HSBC Australia foreign exchange rates for currencies we offer,
during market open times, within your HSBC Australia accounts. ? Emergency cash up to USD2,000 can be arranged at any HSBC branch worldwide2.
Our service to you starts here in Australia and extends to wherever you are in the world.
Other banking services fees and charges may apply. *Dependant on your product type and size of the relationship. You can request a Relationship Manager if one has not been allocated to you. #Markets where HSBC Premier is available, subject to terms and conditions in the local market. ^Excluding courier time and postage time.
Preferential rates and benefits
5
The Award Winning HSBC Everyday Global Account.
It is an all-in-one everyday bank account allowing you the option to hold single or a combination of foreign currency accounts under a single account number with a Visa Debit Card. This account is ideal for:
? Everyday banking. Pay bills and deposit your salary with no monthly account service fee3 and no HSBC ATM or purchase fees anywhere in the world. Plus, if you deposit AUD2,000 or more into your account each month, earn 2% cashback4 on eligible purchases under $100 when you tap and pay using Visa payWave, Apple Pay or Google PayTM5.
? Foreign currency. Buy, hold, transfer and spend in up to 10 currencies in your account6. Transfer between currencies at competitive rates 24/7 to make the most of currency movements as they occur.
AUD
GBP
USD
EUR
Currency restrictions apply
HKD CAD
JPY NZD
SGD CNY
? Shopping and travel. Pay like a local online or instore in foreign currencies anywhere in the world with no international purchase fees.
Additional benefits you receive as a Premier customer include:
? Automatically receiving preferential rates^ when you exchange certain currencies using Online Banking and Mobile Banking between your HSBC Australia accounts or when you make transfers out of HSBC Australia within currency cut-off times.
As an HSBC Premier customer, enjoy our prestigious local banking products and services.
The HSBC Everyday Global Account was awarded the 5-Star Rating for Outstanding Value ? Travel Debit Card in September 2018/2019 and Outstanding Value ? Transaction Account April 2020. The HSBC Everyday Global Account was awarded the Gold Award for `Best Bank Account' by Rate City May 2020.
Note: HSBC Premier transactional banking benefits are accessed through a HSBC Everyday Global Account, however, existing Premier customers with a Premier Cash Management Account can find more information at .au/help/discontinued-accounts/
^Preferential rates will not apply when you automatically exchange from AUD at the time of a withdrawal or purchase.
Globally connected
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A Global View of all your accounts
HSBC Premier is truly an account for the international mindset giving you the ability to experience one view of all your HSBC bank accounts in various countries and currencies. You can also make instant international transfers at no extra charge between them with HSBC Premier's Global Transfer feature. Global View ? View the balance of all your linked HSBC accounts together on one screen. ? A single Global View log-in showing all HSBC Premier personal accounts across
different countries and currencies. ? Enjoy Global View anytime, anywhere with Mobile Banking.
Global Transfers ? Instant transfers between your linked international and domestic HSBC Premier
accounts, at no extra charge. ? Preferential real-time foreign exchange rates17 on supported currencies, including future
dated and recurring transfers.18 ? Transfer funds 24 hours a day, 7 days a week. ? Generous single transfer limit allows you to transfer larger amounts between your
eligible accounts at our competitive rates.
Wherever you find yourself, you're connected. See all your linked accounts in one place. Make instant transfers when you need to.
Premier Credit Card
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HSBC Premier Credit Card by Mastercard?
? Reward Points on your choice of two reward programs: HSBC Rewards Plus ? $0 annual fee, earn up to 1.5 HSBC Reward Points10 on eligible domestic and international purchases11. Redeem on a range of shopping, travel, merchandise rewards or transfer points to leading airline reward programs including Asia Miles and Singapore Airlines' KrisFlyer. HSBC Qantas Rewards ? $99 annual fee, earn up to 1 Qantas Point12 on eligible purchases11, complimentary Qantas Frequent Flyer membership when you join, directly earn Qantas Points and redeem for travel or merchandise via Qantas Frequent Flyer Program.
? Complimentary insurance* benefits including International Travel Insurance, Extended Warranty Insurance, Transit Accident Insurance and Purchase Protection Insurance13.
? Enjoy the simplicity and convenience of Mobile Payments5, including Apple Pay and Google PayTM on all HSBC cards.
? Additional credit cardholders at no extra cost.^ ? We'll process your request to replace your credit card within 24-hours and at no cost14
in the event of theft or loss. ? Visit .au/world to be the first to know about the latest offers.
For more information go to .au/premier
The HSBC Premier World Mastercard?. Make the most of having two different ways of being rewarded.
Minimum credit card limit of $10,0009. *Eligibility criteria and conditions apply available at .au or call 1800 648 093. Excludes Corporate cards. ^Other fees and charges apply.
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