San Francisco Department of Public Health

City and County of San Francisco Edwin M. Lee, Mayor

San Francisco Department of Public Health

Barbara A. Garcia, MPA Director of Health

San Francisco Department of Public Health

Policy & Procedure Detail*

Policy & Procedure Title: Remote Access to Microsoft Office 365 (O365) Email

Category: Information Systems

Effective Date: 5/1/14

Last Reissue/Revision Date:

DPH Unit of Origin: Information Security Office

Policy Contact - Employee Name and Title; and/or DPH Division:

Bill Kim, Chief Information Officer

Contact Phone Number(s): (415) 554-2633

Distribution: DPH-wide

If not DPH-wide, other distribution:

*All sections in table required.

1. Purpose of Policy

This policy and procedure (P&P) addresses remote access to Microsoft Office 365 (O365) email. The Department of Public Health (DPH) allows employees and affiliates to access Microsoft Office 365 (O365) email from locations outside of the DPH network. However, there are security issues with the storing of sensitive information on computers outside of the DPH network while using the Microsoft Outlook email client, which are addressed by the instructions provided in this P&P.

2. Policy

DPH staff members who wish to access their O365 email remotely may do so only by using Outlook Web Access (OWA). DPH O365 users are not allowed to use the Microsoft Outlook client or any other email client to access O365.

Failure to comply with this P&P and standard will subject the DPH staff offender to disciplinary action consistent with the severity of the incident, which may include, but not be limited to:

? Loss of access privileges to information resources. ? Termination of employment. ? Other actions as deemed appropriate by the joint determination of the Human Resources

Division, the Information Technology Division, and the Information Security Office.

For contractors, consultants, and vendors, failure to comply with this policy may result in dismissal of consultants and/or contract cancellation. The decision will be based on a joint determination of the DPH unit that contracted the vendor or consultant, the Information Security Office, and DPH's Chief Information Officer.

The mission of the San Francisco Department of Public Health is to protect and promote the health of all San Franciscans.

We shall ~ Assess and research the health of the community ~ Develop and enforce health policy ~ Prevent disease and injury ~ ~ Educate the public and train health care providers ~ Provide quality, comprehensive, culturally-proficient health services ~ Ensure equal access to all ~

Title of Policy :

Effective Date ................
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