A Review of Marketing Mix: 4Ps or More?
Especially in 1980s onward, number of researchers proposes new āPā into the marketing mix. Judd (1987) proposes a fifth P (people). Booms and Bitner (1980) add 3 Ps (participants, physical evidence and process) to the original 4 Ps to apply the marketing mix concept to service. Kotler (1986) adds political power and public opinion formation ... ................
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