Chapter 1: Building and Collection



Barrington Heights Public Library System Lotus Public Library Collection Development Policy Manual:Foreign Language Collection Team 7???????Felix Davila, Kristen Martinez, Ashley Navarro, and Brie OuelletteSan Jose State UniversityINFO 266-10| Spring 2017 | Dr. Joni Richards BodartTable of Contents TOC \o "1-2" \h \z \u Chapter 1: Building and Collection PAGEREF _Toc481181875 \h 3Chapter 2: Collection Development and Statement of Rationale PAGEREF _Toc481181876 \h 10Chapter 3: Community Assessment PAGEREF _Toc481181877 \h 13Appendix A: Community Assessment Survey PAGEREF _Toc481181879 \h 18Chapter 4: Materials Offered PAGEREF _Toc481181880 \h 21Chapter 5: Selection Procedures PAGEREF _Toc481181881 \h 23Chapter 6: Review Sources and Selection Tools PAGEREF _Toc481181882 \h 29Appendix B: Subscription Costs PAGEREF _Toc481181884 \h 32Chapter 7: Acquisitions PAGEREF _Toc481181885 \h 33Chapter 8: Budget PAGEREF _Toc481181886 \h 38Chapter 9: Evaluation, Preservation, and Weeding Procedures PAGEREF _Toc481181887 \h 44Chapter 10: Merchandising, Promotion, and Displays PAGEREF _Toc481181888 \h 53Chapter 11: Censorship and Intellectual Freedom PAGEREF _Toc481181889 \h 61Appendix C: Request for Reconsideration of Library Materials PAGEREF _Toc481181891 \h 66Appendix D: Evaluation of Challenged Library Materials PAGEREF _Toc481181893 \h 68References PAGEREF _Toc481181894 \h 70 Chapter 1: Building and CollectionThe NeighborhoodLotus Public Library (hereafter called LPL) is located in a family-oriented neighborhood of Barrington Heights city with one high school, one middle school, two elementary schools, a Boys and Girls Club, two public parks, a major bike path, and two city bus lines within a two-mile radius and so patrons frequently arrive on foot or on bike. The Building LPL is the newest of the three branches at just ten years old and is therefore featured as the most responsive to evolving patron needs. At 30,000 square feet, LPL features many contemporary amenities: a cafe, community rooms, a gaming room, a quiet study room, a bookstore operated by the Friends of the Library volunteer organization, a young adult area, a children’s area, and three computer labs (one for children, one for adults, and one for classes taught by library staff). The community rooms are equipped with lightweight and moveable furniture, projectors and projection screens, and stereo equipment. Movies are shown regularly in these rooms. There are three small service desks: one for circulation that is always staffed, one for reference located adjacent to the public computers, and one for children. The latter two are staffed by roving staff members who elicit questions at point of need. For staff, there are five offices: a branch manager office, a circulation manager office, and three large offices intended for co-worker collaboration: one for circulation staff, one for reference staff, and one for children’s staff. There is a circulation workroom for processing materials, a storage room for processing donations with access to the parking lot for easy drop-off, and a storage room for popular titles not currently circulating, as well as craft, science, and story time supplies. The metal drop-off chute for returned items is accessible from the parking lot and delivers materials directly into the building where staff can easily access them. There is a fully stocked staff break room, a kitchen, and staff restrooms.There are three enclosed outdoor patio spaces with ample seating accessible by its targeted users: a children’s patio accessible from the children’s room, a young adult patio accessible from the young adult room, and an adult patio accessible from the adult collection, all furnished with sculptures created by local artists. There is also an outdoor amphitheater for concerts and a grove of young trees with plenty of benches. All watering is provided by three large catchment tanks that surround the building and all foliage has been selected based on prevalence of local presence and water efficiency. The pathway leading to the front doors of the library is completely covered and the planters along the pathway double as seating. As patrons frequently arrive on foot or on bike, there are ample bike racks and locks available for loan free of charge. LPL itself was designed to be environmentally conscientious. Much of the lighting is provided by generous windows covering the entire southern exposure including clerestory windows, enabling inner rooms to be well-lit by natural lighting as well. Upper windows are motorized and can be opened en masse via the turn of a key for optimal temperature regulation that is not entirely dependent on artificial means. Supplemental lighting is smart in design and motion-activated. There are clusters of tables and chairs for group projects, clusters of cushioned chairs and coffee tables reminiscent of a living room, and study carrels for semi-concealed private study. There are outlets in the floors and walls within reach of all seating arrangements throughout the library. The children’s room is the most responsive to its client base: carpeted stairs serve as amphitheater seating for school tours or for parents reading to or supervising children. There are rocking chairs for reading to little ones located in front of large windows, directly adjacent to board books and picture books. There are also appropriately-sized tables and chairs for smaller children as well as small, well-cushioned reading cubbies. A large slatwall display features artwork created by the teen program as well as many new materials. Windows and bulletin boards are covered with professional murals created by staff members with a fine art background. There is also an appropriately-sized bathroom and water fountain complete with step stool. The lobby features locally-inspired nature motifs in muted colors, and combined with the very high ceilings, classical light fixtures, and decorative pillars, make for a modern and peaceful atmosphere. The air circulation from the HVAC is also deliberately noise-muting which is beneficial for maintaining confidentiality. There is also a monthly art exhibit in which a local artist loans the library a collection of various mediums, in which local schools have participated. The lobby also features a community exchange of magazines and free local periodicals as well as a courtesy phone and bench to wait for rides in the shelter of the building. A community board is available for advertising local events or services. A large white board is updated daily with all planned meetings and events and in which room they will take place as well as meeting times. Restrooms, self-check machines, book drops, and a security desk are conveniently located in the lobby. The StaffThere is one branch manager and one circulation manager per branch who are overseen by the library director at a central location. There are five full-time librarians, six full-time library technicians, and five full-time pages whose primary responsibility is shelving, per branch. LPL also recruits and trains volunteers of all ages to assist with classes and shelving. The Collection The collection of LPL numbers just under 100,000 items and subscription-based resources. Formats include the following: books (35% of collection); audiobooks (15%); music CDs (15%); DVDs (25%); magazines and newspapers (1%); subscription-based resources (3.5%); musical instruments, e-readers, video games and controllers, Wi-Fi hotspots, and laptops (0.5%). Digital offerings are fulfilled through OverDrive, OneClickDigital, Hoopla, Freegal, and Odilo. Digital offerings also include language learning software Muzzy and Mango. At present, the foreign language collection in all formats is equal to roughly 5% of the entire collection, or just under 5,000 items, which is insufficient to serve the diverse population of Barrington Heights. True to national statistical trends, most what circulates includes children’s books, DVDs, and recently released adult bestsellers. Musical instruments, video games, e-readers, and Wi-Fi hotspots are relatively new additions to the collection and are therefore being heavily promoted; however, it is not commonly known that these materials are available to the public yet. LPL is also very receptive to patron requests for additions to the collection. Due to this, and because ordering is conducted in-house, each collection better serves its community and has slightly different offerings. Attempting to be more responsive to the needs of the outlying community, LPL is currently focused on developing a collection of assets that reflects its community’s languages to guarantee equal access to information and self-improvement to all members of the community. The Patrons: AdultsAll those who live, work, or go to school within the county are eligible for a library card. Every adult applicant (18 years of age and up) are required to present a government-issued photo ID with a current mailing address. If the applicant does not have a current mailing address on the ID, the applicant must provide a piece of mail with both the applicant’s name and current mailing address on it. Minors Those between the ages of 13 and 17 are eligible to apply for their own library cards, unaccompanied by parent or legal guardian, with a school ID. No one is too young for a card: as soon as an applicant is born, he or she is eligible for his or her own card utilizing the parent or legal guardian’s proofs of ID and residence. Reciprocity Barrington Heights Public Library system participates in a reciprocity program in which an applicant is eligible for a library card provided the applicant has been issued a library card anywhere else within the state. The same proofs of ID will apply. Account and Circulation Restrictions There are no effective differences or classes of library card accounts. A child is eligible to check out as many items as an adult with the same loan periods and two renewals per item allowed provided the item is not on hold for another patron. The library does not enforce restrictions based on perceived appropriateness of material. It is at the discretion of the parent or legal guardian to monitor a child’s checked-out items. It is not the responsibility of the library to parent. If this is a concern for a parent or legal guardian, the latter is welcome to refrain from applying for the child to have his or her own personal card. The rationale behind a single class of library cards is that Barrington Heights Public Library system respects the privacy of its patrons and refrains from treating them differently due to life circumstances. Check out restrictions are as follows: fifty items total can be checked out on each card, with the following restrictions based on material: 4 DVDs, one-week time limit 4 music CDs, two-week time limit4 audiobooks, two-week time limit 4 new books, two-week time limit 1 Wi-Fi hotspot, two-week time limit 1 musical instrument, two-week time limit 1 e-reader, two-week time limit1 video game controller and 1 video game at a time, to be used in-house 1 laptop, to be used in-house Non-card-holders are eligible to utilize the public computers, public printer, public fax machine, reserve a community room, and utilize all library materials in-house. The Mission LPL shares its parent organization’s mission: Barrington Heights Public Library system is the heart of its diverse community. Barrington Heights Public Library system drives education by carefully selecting materials, resources, and programming that are responsive to the desires and needs of the community. Barrington Heights Public Library system welcomes those from different backgrounds and prides itself on free thinking, encouraging the imagination, promoting the wonder of reading, embracing new ideas, and proving the power of lifelong learning. LPL Foreign Language Collection Development PolicyEquitable access to quality materials for all customers that improve earning potential and quality of life means materials are provided in the languages in which they are needed and can therefore be utilized. LPL supports the mission of Barrington Heights Public Library system by celebrating diversity through careful selection and adding timely materials to its collection at the point of need. Chapter 2: Collection Development and Statement of RationaleBarrington Heights Public Library System Mission Statement The collection development policy of LPL supports the mission of Barrington Heights Public Library system. The purpose of Barrington Heights Public Library system is to be the cultural hub that supports a diverse community by offering educational materials, resources, and programming that reflects community needs. Barrington Heights Public Library system welcomes those from different backgrounds and prides itself on free thinking, encouraging the imagination, promoting the wonder of reading, embracing new ideas, and proving the power of lifelong learning. Barrington Heights Public Library system ensures every person has equitable access to superior materials that improve earning potential and quality of life. All branches offer an extensive collection of fiction and information books, audiobooks, music CDs, DVDs, magazines, newspapers, musical instruments, e-readers, video games, materials in foreign languages, as well as free access to technology, community commons, and language learning mediums to all customers. ?Requests and suggestions made by patrons are essential to the collection development of Barrington Heights Public Library system. Due to a high influx of requests for more foreign language materials, LPL is expanding its collection to better serve the needs of the growing community. The projected expansion of the foreign language collection will be approximately 45%. LPL Mission Statement for Foreign Language Collection ExpansionThe mission of the LPL expansion of the foreign language collection is to purchase an assortment of books and resources that meet the community’s needs, extend access to underserved populations, support learners of all language backgrounds, and celebrate cultural diversity.The Friends of the Library of Barrington Heights Public Library system have made a generous donation of $10,000 to improve the foreign language collection at LPL. This impressive contribution is strictly designated for the acquisition of new materials based on identified needs and trends in the community. Once the funds are exhausted, the remainder of the projected acquisitions will be funded by alternative means in the form of the collection budget, allocations for patron-driven acquisition budget, or elicited donations. Acquisition Breakdown 600 new materials in Spanish260 adult books, 200 children's books, 40 adult DVDs, 30 children’s DVDs, 40 adult audiobooks, and 30 children’s audiobooks450 new materials in Mandarin 200 adult books, 160 children’s books, 25 adult DVDs, 20 children’s DVDs, 25 adult audiobooks, and 20 children’s audiobooks450 new materials in Korean 200 adult books, 160 children’s books, 25 adult DVDs, 20 children’s DVDs, 25 adult audiobooks, and 20 children’s audiobooks375 new materials in Portuguese 155 adult books, 150 children’s books, 20 adult DVDs, 15 children’s DVDs, 20 adult audiobooks, and 15 children’s audiobooks 375 new materials in Tagalog 155 adult books, 150 children’s books, 20 adult DVDs, 15 children’s DVDs, 20 adult audiobooks, and 15 children’s audiobooks Criteria for AcquisitionMaterials to be considered for purchase must meet the following, but not necessarily all, criteria: ?Of popular interest Covers a historical eventCritically acclaimed ?Has current significanceHas relation to existing collectionsProvides an alternative point of viewIn an electronic formatPriority of format in acquisitions is determined by circulation statistics and specific patron requests. True to national public library trends, the highest circulating collections are newly released adult bestsellers, children’s books, and DVDs. Chapter 3: Community AssessmentCommunity Assessment MethodsTo gain an understanding of the community being served by the three public library branches, a community assessment has been conducted utilizing two methods. The first method required accumulation of demographics data to include races and ethnicities present within the population, yearly household income, average levels of education, and degrees obtained. Government census data has been utilized to compile these statistics. The second method utilized was a survey offered by the Barrington Heights Public Library system (see Appendix A). The survey was made available in print and online. The online survey was posted on the library’s website and print copies were made available at each of the three branches as well as in local establishments with community boards. A secure receptacle was present at each establishment where the surveys could be dropped off. The purpose of extending availability outside of the library was to obtain feedback from non-library users to understand why individuals may not be utilizing the public library, which may indicate where Barrington Heights Public Library system’s deficiencies lie. Population DemographicsThe U.S. Census Bureau provided descriptive information of the service population. The total population of the area being served by the three branches of the Barrington Heights Public Library system totaled 67,000. Of the 67,000 individuals, 36% are white, 29% are African American, 22% are Latino, 10% are Asian, and 3% are Native American. Languages spoken throughout the community include English, Spanish, Mandarin, Korean, Tagalog, and Portuguese. The average education levels are as follows: 86% of the population have a high school diploma, 37% have a bachelor’s degree, and 21% have received a graduate degree. Median income varied substantially when looking at the neighborhoods surrounding each library branch. The median household income in the neighborhood surrounding Lotus Public Library is $53,000; $33,000 around Willow Public Library; and $69,000 around Myrtle Public Library. Most of the population is reported as being between the ages of 40 and 60, with children ages 0-17 making up 19% of the population.SurveyThe survey provided was made available in the languages spoken throughout the community, with volunteer translators acting on the library’s behalf to translate survey results as needed. The survey asked questions regarding the ways branch facilities, services, and collections were utilized. Which branch was utilized most by the survey respondent was also asked to gauge which facility the respondent had in mind when answering survey questions. This question was especially useful since surveys could be submitted online or at various local establishments. Of the city’s population of 67,000, there were 4,000 survey respondents. Of those respondents, 1,200 said they visited LPL most frequently with an average of one visit per week; 1,089 visited Willow Public Library the most with an average of one visit per month; 1,156 said they visited Myrtle Public Library the most with an average of one visit per week; and 555 of the survey respondents were non-users.Lotus Public Library Of the 1,200 respondents who listed LPL as the branch they visit most often, the following percentages demonstrate the main reasons for using the library as recorded on the survey responses: computer use at 25%, Wi-Fi at 15%, programs at 15%, books at 35%, meeting rooms at 1%, public services at 10%, and the library’s language collection at 4%. The programs, services, and materials respondents said they liked being offered included: Wi-Fi, public computers, public printer, story time, new book releases, and materials offered in a language other than English. The collections that respondents liked included: adult fiction, adult nonfiction, children’s fiction, children’s nonfiction, DVDs (both children’s and adult), and material in languages other than English. The primary languages spoken included English, Spanish, and Tagalog. When asked if they were interested in being part of a committee in charge of collection development for a language they were familiar with other than English, 15% of the respondents said that they would be interested. Willow Public LibraryOf the 1,089 respondents who listed Willow Public Library as the branch they visit most often, the following percentages demonstrate the main reasons for using the library as recorded on the survey responses: computer use at 30%, Wi-Fi at 17%, programs at 10%, books at 20%, meeting rooms at 2%, public services at 5%, the branch’s foreign language collections at 5%, DVDs at 5%, and audiobooks at 1%. The programs, services, and materials respondents said they liked being offered included: Wi-Fi, public computers, public printer, story time, new book releases, foreign language materials, audiobooks, and DVDs. The collections that respondents liked included: adult fiction, adult nonfiction, children’s fiction, children’s nonfiction, DVDs (both children’s and adult), materials in languages other than English, fiction audiobooks, and nonfiction audiobooks. The primary languages spoken included English, Korean and Mandarin. When asked if they were interested in being part of a committee in charge of collection development for a language they were familiar with other than English, 20% of the respondents said that they would be interested.Myrtle Public LibraryOf the 1,200 respondents who listed Myrtle Public Library as the branch they visit most often, the following percentages demonstrate the main reasons for using the library as recorded on the survey responses: computer use at 15%, Wi-Fi at 15%, programs at 15%, books at 30%, meeting rooms at 3%, public services at 5%, the library’s foreign language collections at 2%, and magazines and newspapers at 15%. The programs, services, and materials respondents said they liked being offered included: ?Wi-Fi, public computers, public printer, story time, new book releases, foreign language materials, and public fax. The collections that respondents liked included: adult fiction, adult nonfiction, children’s fiction, children’s nonfiction, DVDs (both children’s and adult), materials in languages other than English, and reference books. The primary languages spoken included English, Tagalog and Korean. When asked if they were interested in being part of a committee in charge of collection development for a language they were familiar with other than English, 22% of the respondents said they would be interested.ConclusionWhile there was substantial overlap in the main reasons respondents cited for using each library branch, there were sufficient differences that speak to each neighborhood’s specific needs. Each of the three branches serves diverse populations with desires for materials in languages other than English. Of the total respondents, 42% had made purchase suggestions to the library that included material such as: Korean fiction, English language learning material, new release items, DVDs in Spanish and Mandarin, audiobooks in Tagalog, and subscriptions to newspapers more readily accessible to non-native English speakers. Those who had not made a purchase suggestion in the past stated they would like to request games, citizenship study material, and new release items on audiobook. While the library has a vast and varied collection, it is clear that patrons and non-users have unmet needs which the library will work to address in order to remain a relevant resource in the community. To obtain a more detailed idea of the population’s needs, each of the three branches will establish three Foreign Language Committees of eight participants each to better serve their patrons. Individuals interested in participating in the Foreign Language Committees can sign up by simply calling the library and providing their name and a contact number. Each library will then randomly select individuals from each language group and place them into separate Foreign Language Committees. Appendix A⊿Barrington Heights Public LibraryCommunity Assessment SurveyThe Barrington Heights Public Library System is interested in learning more about you to better serve your desires and needs at the library. We invite you to complete the following survey. Please do not add contact information as the library would like to ensure respondents’ anonymity. Thank you!Your age range:Under 12 years 13-17 years18-25 years26-35 years36-50 years51-65 years65+ yearsHow often do you visit one of the Barrington Heights Public Library branches?Almost dailyAt least once a weekAt least once a monthAt least every other monthAt least once a yearNeverWhich branch do you visit most often?Lotus Public LibraryWillow Public LibraryMyrtle Public LibraryWhat is/are your main reason(s) for using the local public library?Computer UseWi-FiProgramsBooksDVDsAudiobooksMagazines & NewspapersMeeting roomsProject research (school or personal)Public Service: tax preparation materials, copies, faxYoung adult areaOther (Please Specify): ______________________________________________What program(s), service(s), and/or material(s) do you like that the library offers?Audiobooks on CDNew book releasesDVD collectionWi-FiPublic ComputersPublic printerPublic faxStory timeTeen programsAdult programsWhat program(s) and/or service(s) would you like the library to offer?English conversation groupsDigital subscriptions in languages other than EnglishTeen Leadership AcademyOther (please specify) ________________________________Which categories do you like at the library?Adult books- fictionAdult books- nonfictionChildren’s books- fictionChildren’s books- nonfictionDVDs- PG & up DVDs- children’sAudiobooks on CD- fictionAudiobooks on CD- nonfictionAudiobooks on CD- children’sReference booksKorean materialsMandarin materialsSpanish materialsTagalog materialsWhat is your primary language in the following settings?At home: ??English ??Other (please specify) _____________At work: ???English ??Other (please specify) _____________At school: ?English ??Other (please specify) _____________Reading: ?English ??Other (please specify) _________If you speak, read, or are familiar with a language other than English, would you be interested in being part of a committee to build a collection in that language?YesNoIf you have ever made a purchase suggestion to the library, what format was it? __________________________________________If you have not made a purchase suggestion to the library in the past, what purchase suggestion would you like to make?__________________________________________What is your favorite community center or business to visit? Why?__________________________________________Thank you for participating in the Barrington Heights Public Library survey! If you have other comments, ideas, or concerns you would like to discuss, please feel free to add additional comments to this survey, give us a call at (630) 937-9930, or e-mail us at library@.Chapter 4: Materials OfferedBarrington Heights Public Library System’s Collection Libraries are meant to be direct reflections of the communities they serve and represent. To achieve excellence in this endeavor, the library must offer resources to address the needs, desires, and expectations of the community. Serving the community extends to the collection, and therefore it must constantly be developed, updated, and maintained. This must be the intent for every decision made by library staff who engage in collection management, from processing the purchase suggestion to review, acquisition, and eventual weeding from the collection. LPL collects materials in a variety of formats to provide excellent service. Collection development staff make data-driven decisions that lead to the purchase of materials in the desired formats. The most popular formats in the LPL collection, according to circulation and internal use count statistics, are as follows (and in no particular order):Books Digital offerings, to include: e-books, e-audiobooks, e-video, e-music fulfilled via subscriptions to OverDrive, Hoopla, OneClickDigital, Odilo, FreegalElectronic resources and databasesForeign language materialsDVDsNewspapersMagazinesReference materialsLocal and self-published materials Professional and career guides Enrichment and access tools, to include: e-readers, Wi-Fi hotspots, musical instruments, and laptopsThis variety of materials enables LPL to accomplish its goal of fulfilling the needs of the community. New materials and formats will be added provided data and user desire are deemed sufficient for incorporation into the collection. Foreign Language Materials at LPLLPL takes pride in its committed effort to provide foreign language materials. LPL serves a unique section of Barrington Heights that houses a highly diverse population of patrons from a variety of ethnicities, including White, Latino, African American, Asian American, and Native American backgrounds. The most commonly spoken languages are English, Spanish, Mandarin, Korean, and Tagalog. All are welcome to LPL. This diverse population deserves an unequivocally tailored collection that will meet their needs alongside the general public’s. LPL has a financial obligation in the form of gifted monies to incorporate materials that accurately reflect the desires of its population. Materials included are: fiction items in each language, including e-books and e-audiobooks, DVDs, music CDs, and reference materials that support second language acquisition. LPL is in the process of implementing Foreign Language Committees consisting of members from the community to assist with the selection process. This is simply one of the ways the collection is updated to reflect the evolving needs of its constituents.Chapter 5: Selection ProceduresStatement of Responsibility???????LPL is dedicated to fulfilling community expectations by carefully selecting materials and resources that are responsive to the expressed desires and needs of the community and the mission statement. LPL collects materials in a variety of formats to properly address these needs, supporting its place as an educational center of the community. LPL views every patron as a valued member of the community and library system without placing any specific demographic’s needs or desires over others. By analyzing patron demand through recommendations for purchase, circulation counts, internal use counts, and hold lists, LPL can accurately gauge the interests of the immediate community it serves and cater to its diversity in an informed way. General Selection Criteria and OverviewMonthly, qualified librarians located at each branch choose materials in all formats which are then approved by the circulation and branch managers at each location. Circulation and branch managers’ orders are approved by one another for increased oversight and accountability. Once orders have been finalized, the collection development manager (CDM) who oversees ordering and contracts at all three branches will submit orders, altering as needed (e.g. adding quantities). LPL circulation and branch managers utilize experience, recommendations from staff and the public, and subject knowledge when approving selections for monthly orders. At LPL, there are five librarians and two managers who are responsible for collection building and development, and individual sections within the collection are divided among them to ensure each section receives sufficient focus. Each librarian evaluates the current collection utilizing generated reports and statistical data that target trends and holes in the collection, anticipates demand via active consumption of reviews, and assesses community interests when formulating each month’s order. Librarians also value demand-driven acquisition as it integrates user involvement into the process of collection building, thus making the collection directly accountable to the desires and needs of its community. The following criteria are considered during the selection process: popular interest, critical reviews, timeliness, coverage of a historical event, critical acclaim, cost-efficiency, current significance, supports the library’s programs and initiatives, relates to existing collections, provides an alternative point of view, or is in electronic format. All criteria need not be met in order for selection and acquisition to take place. Timeline for Selection and Ordering Ordering is conducted monthly. All branches will adhere to the following deadlines: First Friday of the month: collection development meeting to address items in sections other than those falling under immediate purview to ensure nothing is overlookedSecond Friday of the month: tentative orders are prepared and ready for circulation manager and branch manager reviewThird Friday of the month: all manager feedback has been acted on and orders are finalizedFourth Friday of the month: orders are submitted to vendor by the CDM with any necessary additions Breakdown of Selection Responsibilities by Staff MemberLibrarian 1: adult nonfiction 001-499 (including new release nonfiction within these call numbers), biographies, oversizeLibrarian 2: adult nonfiction 500-999 (including new release nonfiction within these call numbers), large type, adult graphic novels Librarian 3: fiction (literature, mystery, science fiction, romance, western), new release fiction Librarian 4: young adult books (fiction, nonfiction, and biographies), young adult graphic novels, young adult new releases, picture books (fiction, nonfiction, and biographies), easy readers (fiction, nonfiction, and biographies), juvenile books (fiction, nonfiction, graphic novels, and biographies), children’s and young adult audiobooks, children’s read-alongs, children’s music, children’s DVDsLibrarian 5: adult DVDs (fiction and nonfiction), adult audiobooks (fiction and nonfiction), adult music CDs, video games Circulation Manager: magazines, newspapers, and foreign language materials Branch Manager: musical instruments, e-readers, laptops, Wi-Fi hotspots, video game controllersPriority of Some Resources Over Others The current collection development priority is development of foreign language sections, to include materials in Spanish, Mandarin, Korean, Portuguese, and Tagalog. As there is a designated alternative funding source for these materials, the materials acquisition budget will not be burdened overmuch by the foreign language collection development, and so the regular collection’s selection priorities remain intact. The regular collection’s priorities for selection are presently focused on the highest circulating items as designated by statistical reports, which are also congruent with national public library trends, to include: DVDs, children’s picture books, and recently released adult bestsellers. LPL has identified the following holes in its current collection: up-to-date travel books, both national and international; biographies on current political figures; and books related to the current national political agenda, including: refugees and the histories of conflict in relevant countries; the LGBTQ community, its issues and legislation; and the rights of immigrants, naturalization, and citizenship resources.There is increasing interest in textbooks required by programs offered at the local community college, materials in various Native American languages, and books in Braille. While LPL would like to acquire these materials, there is insufficient demand for them at present. There are also other organizations within the community that can fulfill these demands with greater integrity: the community college has its own substantial offerings; there is a local Native American four-year institution with its own library; and the state library within the city limits is also an excellent resource for Braille texts and audiobooks. All three branches of the Barrington Heights Public Library system are currently in negotiations with relevant community organizations to extend the interlibrary loan or Link+ loan period for these specialty items and is discussing the possibility of offering formats that have been previously excluded from the interlibrary loan program, namely media. ??Selection ResourcesLPL utilizes the following resources for its reviewing process: Library Journal, School Library Journal, Publishers Weekly, and the New York Times Book Review. LPL has active subscriptions to these publications for the express purpose of making them available to staff in order to make informed purchasing decisions. Library Journal has been selected as a resource due to its coverage of multiple formats, reviews have been written and signed by librarians with affiliations (for comparison of demographics), brevity of reviews, and review of materials in Spanish.School Library Journal has been selected as a resource due to its coverage of up-and-coming titles for children and teens, including audio and visual material.Publishers Weekly has been selected as a resource due to its coverage of items that will be heavily promoted in the future, alerting librarians to items that patrons will be asking about.New York Times Book Review has been selected as a resource due to its extensive fan base, its offering of over 50,000 reviews online, and the expectation of the public that these resources be available.Due to the unique difficulties of foreign language materials acquisitions, selection will be based on staff and customer recommendations and Foreign Language Committee contributions. Two staff members are fluent in Spanish, one in Mandarin, and one in Korean, who will liaise with the circulation manager to compile foreign language orders. Approved VendorsLPL’s approved vendor list includes: Baker & Taylor; Amazon for musical instruments, e-readers, laptops, Wi-Fi hotspots, video game controllers, and specialty items that cannot be located elsewhere or are needed as quickly as possible (e.g. unanticipated demand and insufficient copies); and occasionally, local establishments, especially as foreign language materials can be difficult to come by utilizing the traditional channels. Librarians work directly with the CDM in this process to obtain permission and submit invoices so they may be incorporated into the budget in a timely fashion. All current digital offerings are purchased by the CDM depending on the desires and needs of all three branches and as such do not require librarian input or purchase at the branch level. However, ongoing feedback is encouraged as librarians directly interface with the communities who will benefit from said purchases and are privy to informal feedback. Contracts for digital content are negotiated and maintained by the CDM at a central location. As magazine subscriptions are managed by an Ebsco account, the circulation manager is responsible for interfacing with Ebsco to add, delete, or generally alter specific subscriptions and ensuring that all relevant issues have been received in a timely fashion. Chapter 6: Review Sources and Selection ToolsReview SourcesLPL utilizes a variety of review sources to aid in the selection of collection materials with specialized sources for the foreign language collection. In general, LPL subscribes to the following review publications: Library Journal, School Library Journal, Publisher’s Weekly, and New York Times Book Review, all of which have been addressed in Chapter 5 of LPL’s Collection Development Policy Manual. In addition to these publications, LPL also subscribes to the following publications for reviews written in English on non-English materials: Casita Linda, who publishes reviews on materials in Spanish; Papaya Press, who publishes reviews on materials in Portuguese; and The Orchid Files, who publishes reviews for materials in Korean, Chinese, and Tagalog. In addition to these publications, LPL receives reviews of foreign language materials directly from vendors from whom they purchase non-English materials. Collection development librarians acquire popular materials that are available in multiple?languages so that the entire target population can enjoy these titles. Reviews written for English-language versions work well for this purpose.Lastly, LPL reads reviews generated by volunteers in the Foreign Language Committees. Volunteers are trained on what constitutes a useful review and utilize a staff-generated rubric against which to rate and comment on foreign language materials. The training process consists of three 2-hour long sessions in which samples of reviews are demonstrated and practice reviews are conducted utilizing the designated rubric and results are discussed. Since training is required to be a volunteer book reviewer, commitment is required of those wishing to be reviewers. These volunteers write reviews and make purchase recommendations on behalf of their language community. Reviews and recommendations are submitted monthly and carry weight in the selection process. CostThe total cost of the review sources per year is $1,345, which is less than 1.4% of the entire materials budget, the latter being $100,000. The cost breakdown for each subscription is detailed in Appendix B. The reviews supplied by vendors are provided free of charge with the contractual obligation that LPL purchase a set amount each month.Volunteer-generated reviews from the trained Foreign Language Committees are also of no cost to the library, though there is a small training and materials expense of $200 per year, to include initial staff time spent training committee leaders and formulation and production of forms.Additional Selection ToolsWhile professional review sources are utilized to assist in selecting materials, informal selection tools are also utilized. Informal selection tools suggest similar items to those that circulate frequently. LPL uses LibraryThing, Goodreads, and YourNextRead when looking for recommendations for similar items. GoodReads is a social media book recommendation website used to search for books based on similar titles and rate them for free. GoodReads is also used in tandem with LPL’s Facebook page so librarians can rate and review items they have read and post these recommendations publicly where subscribers can access them. This promotes ongoing communication between librarians and the community. LibraryThing is considered the world's largest book club, but also includes music and movies. The website has free features, but the one-time fee of $25 provides unlimited access to the site. LPL utilizes LibraryThing because recommendations are based on aggregated data of other users with the ability to tag items with user-provided subject headings.YourNextRead provides users an easy way to search for books by browsing through recommendations based on selection criteria. YourNextRead requires users to register for a free membership before accessing the site, but is also connected to LPL’s GoodReads account. Several magazine subscriptions purchased for patrons are also utilized in the selection of music and DVDs, namely: SPIN, MOJO, Entertainment Weekly, and Rolling Stone. As these are subscriptions patrons are reading and contain content patrons will in turn look for on library shelves, they are useful tools in providing widely-discussed materials and keeping collection development librarians apprised of recent trends. As these magazine subscriptions are purchased for patron consumption, subscription costs are not included in the review sources budget. Appendix BSubscription CostsSubscription TitleCost per YearFormatLibrary Journal$160PrintSchool Library Journal$140PrintPublisher’s Weekly$250Print & DigitalNew York Times Book Review$195All Access, Print & DigitalCasita Linda$150PrintPapaya Press$120PrintThe Orchid Files$130PrintChapter 7: AcquisitionsAcquisition ResponsibilitiesThe collection development manager (CDM), the assistant collection development manager (ACDM), and the technical services department work collaboratively and are jointly in charge of acquisitions at a central location in Barrington Heights Public Library system. Placing Orders Review sources are stored in a designated filing cabinet in the librarians’ collective office, and each librarian is responsible for ensuring he or she utilizes these resources, logs in to each vendor’s website, and adds selected materials to a virtual shopping cart. There is no seniority list for viewing review sources so librarians must communicate and be conscientious. Additionally, communication between librarians is important to avoid losing any progress in selecting materials, as simultaneous logins can prevent the virtual shopping cart from saving added contents.The CDM finalizes all librarians’ purchase orders with each vendor for the ordering period according to the timeline already specified. When reviewing the final list of items to be purchased for the month, the CDM must ensure that the total cost of materials is within the month’s allotted budget and that each category of item adheres to its specified allocation amount (e.g. adult DVDs has not surpassed its allotted budget for the month). During this stage, the CDM approves items in the virtual shopping carts of each respective vendor, adjusting the number of items needed per title as necessary. After the ACDM verifies the order for accuracy, the CDM places the order.If librarians desire to add materials to the collection that are not available through approved vendors (e.g. local bookstores or Amazon), the librarian who has made these selections must demonstrate research has been conducted to secure the best price by either providing multiple sources from whom the items may be purchased or verifying that multiple sources were consulted and do not carry the items in question. Price and estimated delivery (if applicable) must be provided directly to the CDM via e-mail. The CDM then utilizes the Barrington Heights Public Library system credit card and deducts these amounts from the budget as already spent. Receiving Orders The ACDM takes receipt of all invoices as they arrive and ensures balances are paid and up-to-date. When shipments arrive, technical services scans in the orders utilizing handheld technology hardware and compares materials received against the packing slips to ensure that the correct materials were sent and in appropriate quantities. If errors are found, the ACDM contacts vendors to rectify the discrepancies. The ACDM verifies that items listed as in-stock arrive within two weeks of placing the order, ensures receipt of all expected items under standing orders, and monitors discrepancies in Barrington Heights Public Library system’s inventory management software. When items arrive via approval plans, the technical services department ensures the material is sent to the appropriate selector so he or she may decide what items to keep and which, if any, to send back. If there are items from the approval plan to be returned, the selector sends them to the CDM who must then ensure the number of items kept are within the agreed upon percentage. The technical services department then prepares the materials for shipment and communicates with the appropriate vendor which items have been rejected.Once the technical services department ascertains all orders are correct, any issues have been rectified, items have been cataloged with entries correctly added to each record, technical services then processes materials for patron consumption. Speed, Accuracy, and CostTo ensure material is acquired in a timely fashion, an approval plan has been established with select vendors utilizing a library profile created by the CDM and vendor. Barrington Heights Public Library system, as the parent organization of LPL, establishes purchase orders with vendors from whom it purchases frequently, receives all bills, and submits payment. The CDM, acting on behalf of Barrington Heights Public Library system, creates firm orders through retailers like Amazon or local bookstores for the foreign language collection utilizing a company credit card.To keep costs low, Barrington Heights Public Library system conducts most of its business with Baker & Taylor, who provides a substantial discount. Barrington Heights Public Library system utilizes Recorded Books for its audiobooks as they will replace individual discs that are worn out, damaged, or missing without the library having to replace the full set of discs. The Barrington Heights Public Library system is also part of a consortium to receive a discount on database subscriptions, working closely with other libraries to choose a package of offerings that fulfills the needs of its patrons. Barrington Heights Public Library system is also a member of the Link+ consortium which provides additional savings. Items that may be requested but not in high demand can be requested via Link+ to fulfill an interlibrary loan or to assess the item in person to see if it is beneficial to purchase the item. To ensure the accuracy of orders, the ACDM conducts a final review to catch any errors. The CDM also works closely with vendors, establishing a relationship, and communicating clearly so each vendor understands the library’s needs. The more detailed the library profile for the approval plan, the more closely matched the materials sent will fit the library’s goals and the community’s information needs. The CDM also updates a webpage on the library’s website to include information specifically for its vendors. Listed information includes: library data and goals, communication preferences, and primary library contacts— a useful feature in case vendors merge, vendor contacts change, or another situation affecting the library-vendor relationship arises. Barrington Heights Public Library system has a long-standing relationship with Baker & Taylor so preferences and precedents have been long-established. CatalogingBarrington Heights Public Library system utilizes copy cataloging as a consistency measure across its three branches and with other libraries and is more cost-effective than employing an entire team of catalogers. Processing of Library MaterialsWhile Barrington Heights Public Library system’s vendors do offer processing of library materials, the Barrington Heights Public Library system opts to process in-house as a saved expense. As demand is not excessive enough to warrant pre-processed materials, the additional time and labor expenditures are negligible. The technical services department attaches items to records; applies dust jacket protectors or wraps spines in book tape; applies spine labels, genre labels, barcodes, hub labels to discs, and proprietary stamps. The correct kind of RFID tag is then placed in each item and written. Items are then placed in crates for delivery via courier to the appropriate branch. VendorsBarrington Heights Public Library system has a working relationship with a variety of vendors in order to meet its many information needs. Baker & Taylor is Barrington Heights Public Library system’s primary vendor, supplying an average of 80% of collection needs. Audiobooks are provided by Recorded Books, and periodicals are supplied by Ebsco. LPL in particular relies on three main vendors for its foreign language materials: The Reading Tree, Lilac & Berries, and Bajo el Sol. The Reading Tree provides the majority of LPL’s Asian language collection; Lilac & Berries provides material in Portuguese; and Bajo el Sol provides Spanish language material.Chapter 8: BudgetFunding SourcesThe following sources support LPL: a percentage of the city of Barrington Heights’ property tax revenues, a non-profit foundation responsible for fundraising, the Friends of the Library volunteer organization, several grants, and miscellaneous fees and charges. The breakdown of materials funds is as follows: $80,000 from taxation, $10,000 from the Barrington Heights Foundation, $5,000 from the Friends of the Library, and $5,000 from grant monies awarded for children’s materials. Gifts and non-recurring grant monies have not been included in this amount. Property Tax RevenuesLotus Public Library, Willow Public Library, and Myrtle Public Library receive 0.0300% of Barrington Heights’ general operations fund generated by property value taxation. Barrington Heights FoundationThe Barrington Heights Foundation is a 501(c)(3) nonprofit organization founded to raise money for the Barrington Heights Public Library system, especially given the unstable nature of property values. Fundraising activities include: social media promotion, e-mailed and mailed letters eliciting donations, and community activities throughout the year. Some of these events include: chocolate, beer, or wine tastings; dinner and auction of goods and services elicited from local businesses; themed balls and auction; block parties; craft and baked goods fairs; library summer camp; and Night at the Library family sleepover event. There is at least one major event occurring in support of the library every month which requires multiple committees for planning, execution, and obtaining of pertinent licenses (such as the serving of food or alcohol, if necessary). Friends of the LibraryThe Friends of the Library operate a bookstore on premises and is fully staffed by volunteers. Items sold include donations and discarded library materials. A bi-annual book sale is conducted in both spring and winter. Friends of the Library also conduct e-business on behalf of the library in selling donations and discarded library materials through online vendors such as AbeBooks or Amazon. Friends of the Library recruit and train their own volunteers and are entirely self-sufficient. The Friends of the Library have given LPL $10,000 to develop collections in the following languages: Spanish, Mandarin, Korean, Portuguese, and Tagalog. GrantsLPL is the recipient of several grants. The first is a technology grant which funds the purchase of laptops, e-readers, and Wi-Fi hotspots, to the amount of $5,000 for one fiscal year, and is awarded by the federal government. The second is an early literacy grant which funds the purchase of children’s materials, both books and audiobooks, to the amount of $5,000 for one fiscal year with option for renewal in subsequent years, and is awarded by the state government. Librarians are encouraged to research and apply for grants as often as is feasible. Miscellaneous Fees and ChargesLPL collects the following fees: Late fees: $0.25 per day up to 120 days; thereafter, fees stop accruing at $30 per itemReplacement fees: are calculated using the list price for the item on AmazonLPL is a fully functional copy center. The following are the rates of services offered:Copies in black and white: $0.10 per page, letter size; $0.15 per page, legal size Copies in color: $0.25 per page, letter size; $0.30 per page, legal sizeFax: $1 per page for local recipient; $2 per page for long distance recipient; and $6 per page for international recipient 1 GB flash drive for sale: $5Earbuds for sale: $2Meeting room rentals: $30 per hour or $150 per day Materials Budget ParticularsBarrington Heights Public Library system operates on a zero-based budget. Measures are taken throughout the year so that no available funds go unused. At the beginning of each fiscal year, each librarian with purchasing responsibilities is aware of how much money per line or material type is available, each sum is divided by 12 (number of ordering months), which generates the targeted amount to be spent each month for each material type. Each purchasing librarian is responsible for monitoring relevant appropriations, expenditures, encumbrances, free balances, and cash balances to ensure that spending is on schedule. As pre-orders may complicate the process, librarians are encouraged to refrain from ordering too far in advance. Two months prior to the end of the fiscal year, all librarians are responsible for modifying their carts accordingly to ensure that all funds are exhausted in time and will work with the CDM for compliance and oversight. Librarians with purchasing responsibilities are encouraged to develop a rotation plan among their assigned sections to prioritize purchasing and ensure all parts of the collection are reviewed and updated as often as necessary. Allotment of FundsFunds are allotted by statistically-backed circulation trends and proven demand via patron requests and survey responses. Collection Priorities and Allotment of FundsGeneral collection funds are prioritized in the following portions, assuming a materials budget of $100,000 per year specifically designated for LPL, in order of importance:Adult books: 25% or $25,000Children’s books: 20% or $20,000DVDs: 20% or $20,000Subscription-based resources: 15% or $15,000Early literacy materials: 5% or $5,000 [Fixed amount: grant money] Audiobooks: 5% or $5,000Foreign language materials: 5% or $5,000Miscellaneous: musical instruments, video games, and video game controllers: 3% or $3,000Magazines and newspapers: 1% or $1,000Music CDs: 1% or $1,000Wi-Fi hotspots, laptops, and e-readers are purchased by non-recurring grant monies and are therefore not listed in the current priorities and allotment breakdown as they have a designated and finite funding source. Foreign language collection funds are prioritized in the following portions, assuming a materials budget of $10,000 for one year specifically designated for LPL:Spanish materials: 27% or $2,700Mandarin materials: 20% or $2,000Korean materials: 20% or $2,000Portuguese materials: 16.5% or $1,650Tagalog materials: 16.5% or $1,650 Fundraising ActivitiesFundraising is conducted by Barrington Heights Foundation and Friends of the Library organizations. A Social Media Committee is responsible for social media promotion of upcoming fundraising events and e-mailing or mailing out letters asking for donations from the community and local businesses. As one major fundraising event occurs every month, multiple committees are required for planning and execution. All events involving the provision, sale, and serving of food or alcohol involve partnerships with local food establishments. It is a mutually beneficial arrangement as the business receives publicity and the library receives a portion of the proceeds. Goods or services auctioned at events are provided by local businesses: spa day gift passes, massages, cookware, oil changes, edible arrangements, or pet sitting are some of the goods and services on offer in prior auctions. Local businesses receive a tax credit and publicity and the library receives all proceeds. Donations are elicited by the Barrington Heights Foundation and the Friends of the Library. Fundraising events include: January: formal dinner and auction. Catering provided by a local restaurant, with 20% of ticket sales and 100% of proceeds from auction benefitting the library. ?February: chocolate tasting. A chocolate drive accepts chocolate in sealed packages from the local community which are then served at the event. March: Night at the Library family sleepover. Dinner and breakfast catered by a local restaurant, with 20% of the proceeds benefitting the library. Craft, story time, and a movie are provided by library staff members with materials provided by the Friends of the Library. Guests bring their own sleeping bags. April: spring book sale hosted by Friends of the Library.May: craft and baked goods fair. All members of the community are encouraged to provide crafts or bake treats. Booths are staffed by members of the Friends of the Library. June: wine tasting. Wine provided by and served by a local dealer, with 20% of the proceeds benefitting the library. Light hors d'oeuvres provided by the Friends of the Library. July: block party. Local businesses, especially restaurants, radio stations, and entertainers are encouraged to set up booths. 20% of the proceeds benefit the library. August: library summer camp. Craft, snack, story time, and activities are provided by library staff members and materials are provided by Friends of the Library. September: Night at the Library family sleepover. Dinner and breakfast catered by a local restaurant, with 20% of the proceeds benefitting the library. Craft, story time, and a movie are provided by library staff members with materials provided by the Friends of the Library. Guests bring their own sleeping bags. October: Oktoberfest beer tasting. Beer provided and served by a local brewery, with 20% of the proceeds benefitting the library. November: themed ball and auction. Catering provided by a local restaurant, with 20% of ticket sales and 100% of proceeds from auction benefitting the library. December: holiday book sale hosted by Friends of the Library. Chapter 9: Evaluation, Preservation, and Weeding ProceduresEvaluation Evaluation of LPL’s collection as a whole is conducted formally every five years once the entire collection has gone through a weeding cycle and should therefore be a semi-completed product (even if temporarily). LPL utilizes several methods to conduct collection evaluation and assessment, to include: checking lists, compiling and comparing statistics, circulation data analysis, and interlibrary loan or Link+ usage analysis.LPL utilizes various appropriate lists at random to compare its holdings against recommended or award-winning materials. Lists that have been used in the past include: Best Books for Public Libraries, School Library Journal magazine’s best books for teens, and Amazon’s Award-Winning Book lists. LPL does not utilize the same lists regularly in order to view the collection from many different standards. Any librarian is eligible to recommend a list for use every five years, and two lists are taken from the recommendations. The value of the collection is determined by comparing holdings against both lists and addressing areas of particular concern to LPL. For instance, what percentage of Nobel Prize winners in literature from the last 75 years are represented on the shelves? LPL wishes to ensure that in this global landscape, patrons have access to important ideas and can take part in discussion on international concerns as informed piling and collecting statistics via integrated library system allows LPL to compare its holdings to other public libraries of similar size and demographics, or peer libraries. This is done through the National Center for Education Statistics’ website and its Peer Evaluation Tool. As this is a cursory comparison which does not necessitate a substantial time commitment, it is conducted every five years as well. LPL acknowledges that no two communities are exactly alike and those working directly with the public are in the best position to assess community needs. This evaluation method is utilized to assess LPL’s responsiveness to change: are there any new, popular, or revisited authors who are not represented in the collection? Circulation data analysis provides LPL insight into what percentage of the collection is being utilized, and which sections make up that percentage proportionally speaking. This demonstrates which collections are the most popular and which collections are not seeing sufficient use, which must be scrutinized for potential rationale. This level of minutiae is undertaken every year as librarians are responsible for responding to community needs as quickly as possible. The generation of this report, though lengthy, is not time-intensive, impacts ongoing purchases, and mitigates selection errors in a timely fashion. This evaluation method can only demonstrate what is working in the collection and so is not used on its own: the omission of call number ranges or sections of the collection is what LPL is looking for. ?Link+ usage analysis or interlibrary loan usage is assessed for potential gaps in the collection that result in patrons requesting materials through another institution. If specific materials are requested often enough, it could indicate rectifiable gaps in the collection that warrant filling for more immediate patron use. Link+ usage analysis is conducted yearly as well to identify patterns over time rather than isolated requests. PreservationPreserving and extending the use of LPL’s materials is a top priority. LPL ensures all materials are in presentable condition for circulation by evaluating and restoring materials on an ongoing basis. LPL protects its materials investment from damage or theft by various measures. Materials are protected from damage by ordering library editions and binding whenever feasible, pre-emptively reinforcing spines with book tape or utilizing Mylar dust jacket protectors, and carefully monitoring all returned items for damages. Any materials deemed damaged will not be checked in and the patron will be held responsible for replacement of or payment for the item. Prompt removal of water damaged items is critical so that mold does not spread. School tours conducted at LPL also include instruction on the careful handling of library materials.LPL protects its materials from theft by stationing a security guard by the security gates at the entrance, placing RFID tags in all items, placing clearly visible cameras at strategic places throughout the library with signs warning patrons of their presence, and routinely viewing security camera footage for potential problems. MendingWhen book jackets are damaged beyond repair (e.g. water damage), jackets are removed and discarded, the spine is reinforced, and new spine labels, barcodes, and genre labels are added. Broken book spines are rebuilt and pages reattached if feasible. A replacement is purchased when use dictates the item is still necessary to the collection but the item is beyond repair or has been repaired more than five times. Repairs are documented on the item’s record. Exceptions are made for items that are difficult to replace or cannot be replaced at present. The following is the exceptions list, which are items that will be mended regardless of how often:Item is rare, difficult to locate, or out of printItem is of historical significance to the communityItem is required to reside within the library (e.g. laws and statutes, or due to accreditation standards or institutional mission and values) Item is not available in a newer edition yet but a newer edition is forthcoming (e.g. renter’s rights or almanacs)Item is too expensive or not in the budget for replacement at present (e.g. encyclopedias) Circulating media require a different set of mending skills. Sleeves, cover art, and cases are replaced as need arises to prolong the integrity of the content. An Optoclear VMI 3500 buffing machine fixes scratched or scuffed CDs and DVDs. Popularity will be considered when determining to either repair or replace an item. Discs can only be buffed three times before content is stripped and the disc must be replaced. If CDs or DVDs have circulated more than forty times, they are automatically considered for repurchase. WeedingLPL follows the Continuous Review, Evaluation, and Weeding Method, or CREW method, developed by the Texas State Library and Archives Commission. This method requires LPL to work with the collection year-round so that weeding duties do not aggregate and become a stressful project. Continuous weeding allows LPL to remain up-to-date with editions and stay apprised of potential shifts in community demand and interests. The CREW method encompasses a ten-step procedure, to be described in the following paragraphs. Step one: develop a weeding policy. LPL’s weeding policy is to discard those materials falling under MUSTIE criteria: M: misleading or inaccurateU: ugly or damaged S: superseded by newer edition or better resourceT: trivial, without redeemable qualities I: irrelevant to the needs and interests of the library’s community E: elsewhere, non-essential material easily obtainable through Link+This acronym provides a straightforward guideline to evaluate an item’s worth and continued presence in the collection.Step two: review usage statistics. At least twice a year, librarians generate Dusty Book Lists for each section in their purview, which are compilations of materials that have not circulated or been counted for internal use in the prior three years. These materials are evaluated for removal from the collection. In addition to Dusty Book Lists, when a damaged item is assessed, a librarian determines if the item should be replaced or weeded, taking its current usage statistics into account when making a final decision. Step three: gather weeding tools. A librarian will need a series of book carts to hold and sort weeded material, a notation method (e.g. slips or sticky notes) to indicate how weeded items will be discarded, and a method of documentation. A logbook or diary, a clipboard, or a laptop containing an Excel file can be used to document the weeding librarian’s name, the date, the starting location, the ending location, time spent, and even contain detailed notes regarding specific decisions. Documentation ensures that there is a written record so that no section is overlooked. LPL leaves documentation method up to the discretion of current librarians so long as there is consensus. Step four: examine individual items, including checking for damages or content of the item to ensure its relevance. Any water damage is grounds for immediate removal from the collection to prevent the spread of mold. If an item is damaged but deemed an easy repair and still holds value to the community and the collection, it will be repaired and returned to the collection. Outdated items (e.g. of medicinal or technological subject matter), are removed immediately. The librarian will assess if a replacement is needed. Step five: conduct an inventory of the collection. Librarians will ensure quantities of any given title in LPL’s collection reflect the need and usage of the community. If fewer copies will meet the current demand, copies in the poorest shape will be weeded to reflect this lower number. The youth services librarian will conduct an inventory of materials in the collection that supplement the current curriculum to ensure relevancy, timeliness, and appropriate quantities. Step six: consult standard indexes. This step assists librarians in determining if an item has enough merit to remain within the collection.Step seven: sort and process weeded material. After withdrawing and suppressing materials in the catalog, librarians sort discarded materials onto different and clearly labelled book carts. Carts are as follows: items to be sold in the Friends of the Library bookstore, items to be sold online, items to be recycled, and items destined for the dumpster. Before carts can be transported to their respective destinations, library technicians will stamp “Discard” on the first page of each item, strike out each library barcode, and erase all RFID tags. The technical services department is responsible for deleting these items from the catalog. Step eight: order necessary replacements. Necessity will be based on community demand, significance to the community, and whether an item can be easily accessed through Link+ lending service. If it is easily accessible through Link+, the item has not circulated often in the past few years, and there is no current demand, LPL will strongly consider weeding the item without replacing. Step nine: materials that circulate infrequently but are deemed of interest to the community will be incorporated into displays to promote these items, increase visibility and potential use. Librarians are given creative license to implement displays conducive to gaining readership.Step ten: weed on an annual basis. The collection is divided into five parts so that the entire collection gets weeded by the end of the fifth year. Each year focuses on weeding a different section, with librarians weeding the same sections for which they order new material. Sections are assigned in this manner as librarians have expertise in their respective sections, have cultivated these collections, and have vested interest in them. Should a librarian prove unable to weed effectively and fail to abide by LPL’s weeding protocol, the librarian will be addressed by his or her superior, and notified of appropriate weeding methods and expectations. If the problem persists, the librarian will be reassigned and another librarian will weed the sections in question.Accreditation RequirementsBarrington Heights Public Library system received its most recent Certificate of Accreditation in 2015, due for renewal by the end of 2018. In order to receive state funding, it is mandatory for Barrington Heights Public Library system to be accredited. Accreditation is also required for specific grant eligibility.Accreditation requirements have three tiers: bronze, silver, and gold levels. The tier a library attains depends on the number of points accrued in the review process. The points system is broken down as follows:Bronze level: 175 pointsSilver level: 200 pointsGold level: 250 pointsBarrington Heights Public Library system is currently at silver level and working towards qualifying for the gold level.Accreditation criteria include proven excellence in planning, resources, services, collaboration, and communication. The requirements regarding the collection, specifically its size and age, fall under the topic of resources. The current ratio of materials-to-patron is 2.985 items per patron (or 200,000 collective holdings of Barrington Heights Public Library system, divided by current population of 67,000). This is deemed a healthy ratio as an acceptable standard under the accreditation requirements is 2.5 items per patron. Barrington Heights Public Library system is not a historical depository tasked with preservation. The age requirement of the collection is simply that it remain relevant to its community and provide updated, reliable resources. There is not a specific time frame after which an item must be removed from the collection as expiration date varies by subject. Instead, all materials will be assessed based on evaluation guidelines.Life After the LibraryOnce material has been deemed inappropriate for LPL’s collection, the item’s fate is one of many. The first step is to assess each item for damage. Any material that is water damaged, moldy, or badly stained and could be construed as potentially hazardous to handle will be disposed of via dumpster (discreetly). Materials that are falling apart or outdated will be recycled. LPL makes every effort to recycle any discarded items, given that they fit the recycling center’s guidelines. Covers, for instance, will need to be removed. Materials that are not damaged in aforementioned fashions can be given new life in a few ways. Encyclopedia sets, almanacs, and other material deemed of value to a student’s education and are only a few years old will be offered to local public schools as donations. The first school to express interest will receive the books. The school is responsible for picking up the materials in a timely manner, and LPL will not provide delivery or shipping of the item(s). Other material will be given to the Friends of the Library bookstore, including popular items in good condition that were once in high demand but which the library now has in excess as demand has decreased. Lastly, material deemed to be of monetary value is given to the Friends of the Library to sell online via Amazon or AbeBooks to recoup funds for LPL. Chapter 10: Merchandising, Promotion, and DisplaysLPL understands the importance of creating inviting displays that spark curiosity and conversation among the community. Use of the collection is encouraged through active merchandising, promotion, and responsive displays, both physically in the library and digitally on the website. Quantifiably, usage is determined by circulation statistics, internal use counts, and foot traffic. Qualitatively, usage is also determined by utilizing library materials in on-site classes, tutorials, programs, or thematic groupings pulled for class use on premises. MerchandisingLPL subscribes to a retail model of merchandising in the utilization of endcaps and displays to limit options and make selection easier for patrons, especially by providing thematic groupings. Each librarian is responsible for the creation and execution of a single display every month. Merchandising guidance and feedback will be provided. Workflow will be designed so that any staff member will be capable of filling holes in the displays as need arises even if the merchandising librarian is not present. Libraries can be intimidating as they contain stacks and stacks of spines and many checkouts are found by browsing. To facilitate this process, placing materials face-out and highlighting subjects and materials that patrons may not be aware of is necessary to ensure materials receive the maximum exposure. Displays LPL utilizes slatwall display shelves, easels, or other appropriate furnishings to highlight new items and thematic displays. Displays are provided at point of need, such as by the checkout desk for impulse selections, which always include a Lucky Day feature. Lucky Day displays feature high-circulating items that are not subject to hold lists and circulate for a shorter loan period. As they cannot be placed on hold, frequent visits to the library are required to ensure a “lucky day” or discover a desired item is in fact available. LPL believes displays should be beautiful, touchable, timely, not too crowded, and should get the entire staff involved. One of the ways LPL achieves the latter is through use of staff picks, which encourage ongoing conversation among staff and patrons and aid in readers’ advisory services. Custom signage has been made to order and is both durable and reusable. Resident librarian artists are encouraged to utilize existing skills and library templates to create signage as well. Display accoutrements are created from metal and not plexiglass materials for durability. As displays must be stocked every day in order to keep them full, preloaded carts are kept handy with extras or redundant copies tucked behind others. This way, any staff member can keep displays looking full. Every part of the collection is featured at some point throughout the year to highlight LPL’s holdings, so displays may feature technology, religion, poetry, and other subjects that are not often featured in displays. This requires documentation to keep track of displays as the year develops which is kept on a shared computer drive. In this same location, librarians also keep lists of materials used in their displays so that themes may be reused without having to start from the beginning. Lists are added to and updated as the collection changes. Displays are typically housed in areas of high foot traffic for increased visibility to create an atmospheric quality in the library, and make for easy staff maintenance. They are typically contained in the main part of the library and along main thoroughfares, by the checkout area to satisfy the “impulse buy” expectation patrons have coming in from retail establishments, the children’s area, and endcaps which double as wayfinding. Display locations are kept consistent so patrons know where to look for them. Ongoing DisplaysOngoing displays that are kept year-round include new adult materials, new children’s materials, and local interest. This way, patrons are kept informed of what has been added and can get involved in the community. Local interest might include a favorite restaurant’s cookbook, history, photography, outdoor activities, or celebrities. This space can also be used to showcase theatrical or musical productions and win tickets to performances via raffle. Rotational Displays Seasonal, holiday, and thematic displays last for one calendar month. Examples may include the following:Spring: gardening, light foods, cleaning, declutteringSummer: grilling, cocktails, vacations, outdoor activities, nature guides, activities for children who are home from schoolAutumn: Back to school, savory soups, or roastsWinter: Crafts, cozy mysteriesNational holidays: may feature New Year, Easter, Passover, the Fourth of July, Halloween, Thanksgiving, Indigenous Peoples’ Day, Christmas, Kwanza, and Hanukkah, among others. Any denominational holidays must be accompanied by counterparts to indicate that LPL remains impartial. Holiday themes may be supplemented with seasonal themes as well, such as featuring snow, polar bears, and penguins in the children’s department to accompany a winter holidays display. Educational holidays: are particularly important in the children’s department but can be found in the main part of the library as well and may showcase Martin Luther King Jr., black history month, banned books, women’s history month, Valentine’s Day, and St. Patrick’s Day, among others. Local organizations: are periodically invited to collaborate with the library to create unique displays. A craft store, foreign language bookstore, or a community college wishing to draw attention to a new class are invited to use LPL’s materials to select and design displays and tastefully advertise in this section. Interactive themes: may include ballot boxes for voting on content, such as DC versus Marvel movies, different versions of Shakespeare or Jane Austen movies, with results posted to social media. Ballot boxes may also be utilized to collect raffles for tickets to a local musical or theatrical production or collect suggestions for adding materials to the library. Readers’ advisory: displays showcase additional titles related to popular titles in case the latter have just been read or are all checked out (e.g. “if you liked x, consider y”). Staff picks: create ongoing discussions between library staff and patrons. A “staff pick” sticker is placed on the item and the item is framed by a formatted “staff pick” cardstock on which staff write a brief endorsement. Timely themes: if a celebrity, artist, musician, author, actor, or actress have passed away or in the event of presidential election, as many pertinent materials as can be found in the collection will be placed on display for easy access. Digital DisplaysNew materials will also be featured directly on Barrington Heights Public Library system’s website in a carousel formation so users can scroll through covers with ease. Covers serve as direct links to the catalog so patrons may immediately check availability and place items on hold. PromotionLPL merchandises its products and services to ensure thorough outreach to a variety of patrons. Showcasing relevant, new, or interesting material is one of the most basic means by which the library demonstrates its use to the community. Materials will be selected and displayed to expand awareness of the inclusivity of the collection, allowing the community’s diversity to be reflected openly on the floor. Beyond the physical space, LPL promotes materials and services through multiple distribution channels.Social Media Librarians are tasked with maintaining a strong online presence. LPL’s website is updated weekly to reflect new materials, changes, and announcements in which patrons have expressed interest. In addition to LPL’s basic operations information (checkout policies, hours, location, program blurbs, catalog, search capabilities, and suggestions for purchase), the website provides a method by which patrons can communicate with staff outside of the library building. An automated e-mail service notifies patrons when holds become available, when events are created or altered, depending on the patron’s designated notification preferences. A monthly calendar of events and all community room reservations are posted on the website and is updated as changes arise. LPL uses social media to reach out to the community in a popular, interactive, and free way. LPL maintains accounts on various platforms, including Facebook, Pinterest, and Twitter, utilizing authorized librarian users who are granted access via administrative account. Social media platforms will be evaluated on an ongoing basis for potential inclusion into outreach efforts and librarians may decide to discontinue certain accounts they deem are no longer necessary or are obsolete. Weekly postings will highlight new materials and keep the library in the public consciousness. Postings feature upcoming program reminders or notifications of scheduling alterations, substantial changes to the collection such as bequests, updates on issues and resolutions (e.g. regarding the catalog or wireless outages), and photos to showcase popular programs. Promotional strategy is based on the strengths of each platform. For instance, Pinterest can be used to create boards of recommendations, subjects, and themes for patrons to browse while Twitter serves as a direct line of communication to share programs and events. Staff are encouraged to contribute regularly to social media platforms but postings should adhere to most of the following guidelines:Is it timely?Is it funny?Does this generate interest in the library?Does this add value to the lives of our customers? Hashtags and specific account handles will be embedded in postings to establish or respond to trending topics and allow patrons to actively participate in discussion online. Whether the hashtags are created by the library or a partner organization, they should be included in all relevant post content. Examples include #tbt or “throwback Thursday” featuring historical photos, #bookface or a picture of a person with a book seamlessly superimposed over the face, or #lovemylibrary, which is open-ended. Social media is crucial for outreach as it provides a direct, wide-reaching method of communication and promotion, which also demonstrates LPL’s commitment to serving its patrons by remaining informed of recent trends and advancements in technology. Focusing on staff-and-customer relationships both face-to-face and digitally facilitates positive communication.Flyers, Newsletters, and Bookmarks ?To complement displays, handouts will be provided that highlight specific programming or popular titles as they enter the collection, advertising the collection and services with an added layer of imagery. Use of the collection is also encouraged by bookmarks that detail how to access digital resources or recommend materials based on genre. LPL publishes a seasonal newsletter highlighting materials, programs, and services to keep patrons abreast of updates, recent and upcoming events. Publishing in four-month increments avoids excessive publishing and the need to constantly generate unique content. The newsletter is an excellent complement to the displays, drawing attention to more than just print materials, including digital offerings and services. All staff directly involved in classes and programming provide descriptions, report on turnout information for past events, and provide recommended participant age ranges for future events. Multiple copies will be available on displays and at the free local periodicals exchange in the lobby. Events and services coordinated with outside agencies will be promoted by joint effort to ensure that both sets of constituents are reached. LPL will provide flyers to be copied and displayed with the partnering organization, encourage the partnering organization to advertise to encourage attendance, and use social media hashtags and direct tagging of the LPL accounts on their social media pages. Registration may be required for some programs to secure adequate materials and are kept on a shared computer drive on library computers, allowing registrations and revisions from multiple service desks. Community Presence LPL will promote the library out in the community as well, such as at local farmer’s markets or county fairs. Once a spot is secured, a table will be set up with library card registration forms, a laptop for creating new patron accounts, and flyers for upcoming events and programs offered in the library. To incentivize sign ups, a small set of popular items will be provided so that new members can take materials with them immediately. Librarians will be able to interact with the public and encourage participation in library services. To broaden outreach outside of the library, LPL will advertise its services in commonly frequented public places. The cafe can be advertised at local groceries, and programs like musical performances can be promoted by placing flyers at local music venues. Programs can also be advertised at community centers and schools. ?LPL is connected to the community it serves and prioritizes frequent and clear?communication with its patrons to enable easy access and use. Chapter 11: Censorship and Intellectual FreedomBarrington Heights Public Library system’s philosophy of intellectual freedom is that all patrons have the right to access and express ideas and the library guarantees equitable access to all patrons. Barrington Heights Public Library system prohibits censorship, which the library combats by providing access to diverse perspectives within the collection and ensuring that a variety of viewpoints are reflected for all patrons to appreciate. Readers have the right to choose their information and to access materials that support their beliefs. As a recipient of public monies, the collection must reflect all individuals in the community.Barrington Heights Public Library system ensures access to the disadvantaged, closing the digital divide by providing Wi-Fi hotspots, e-readers, and laptops for patron use. The library staff will reinforce intellectual freedom and prevent censorship by executing the best possible service. Staff will engage patrons in a welcoming manner that is without bias. When at work, library staff must place their professional duties before their personal convictions, avoiding any interference with fair representation in the collection and service. Staff cannot impede intellectual freedom in the daily execution of their duties; rather, they support it by coupling fair treatment with facilitating access to unbiased and accurate materials and technological access. The intellectual freedom of staff members is promoted and protected in the workplace as well. Professional development opportunities are highly recommended to staff in order to remain apprised of the best practices for engaging patrons and coworkers. Barrington Heights Public Library system endorses the American Library Association’s (ALA) guidelines as stipulated in The Freedom to Read Statement, Code of Ethics, and Library Bill of Rights, which are the foundation for policies regarding selection criteria, defense of its materials, and philosophy of intellectual freedom and censorship. Reconsideration PolicyIntellectual freedom and preventing censorship, while essential to Barrington Heights Public Library system’s purpose, may result in the selection of materials that cause disagreement among individuals who may wish to challenge materials in the collection. To address these requests for relocation or removal, the library has developed a standard procedure for all three branches that is enacted immediately. Barrington Heights Public Library system has established the Library Collection Evaluation Committee to address these situations. The members of the committee will consist of a librarian, a circulation or branch manager, a member of the community, a member of the Friends of the Library, and the library director. To avoid potentially biased opinions, the committee will form using a librarian and circulation or branch manager of another branch outside of the location housing the material in question. If the challenged item can be found at all three branches, the librarian and circulation or branch manager can be from any of the three branches. The member of the community, because of potential scheduling issues that arise from the spontaneous nature of these challenges, will be drawn from a list of patrons who have already provided contact information and a statement of willingness to participate in these committees. To begin the challenge process, a patron will speak to a librarian about his or her concerns. After listening to the patron’s concerns, the librarian will refer to the collection development policy for rationale justifying acquisition. It may go no further than this discussion. Should the patron still object to the material at the interview’s conclusion, the patron may submit a Request for Reconsideration form (see Appendix C) that will detail his or her reasons for the challenge. This form is available at every branch and through the library’s website. Once received, the branch manager at the location which possesses the challenged item will contact the other two branches to request a librarian and a manager serve on the Library Collection Evaluation Committee. The Friends of the Library will be contacted to request a member serve on the committee. The list of patrons who are willing to assist in challenges will be consulted and each patron contacted until one is willing and able to serve on the committee. When all members have been selected, the library director will be notified of the committee meeting. A committee member will complete an Evaluation of Challenged Library Materials form (see Appendix D) that addresses the nature of the complaint in relation to the item in question. The committee will convene within one week of the reconsideration form filing to discuss the item and the request for reconsideration. The item must be reviewed in-depth to determine if the item meets the selection criteria guidelines as specified in the collection development policy manual. To expedite this process, the item may be divided among committee members so that the entirety is read, viewed, or listened to. For the item in question to be reconsidered, the committee’s evaluation must find it meets at least one of the following criteria: Outdated contentUnacceptable languageObscenityGratuitous hate speech or Language inciting violence against a particular demographicThe committee will evaluate the artistic or historical significance to effectively judge the item in question and avoid the removal of items whose content is simply taken out of context. Once a decision has been made, the patron will be notified in writing of the ruling, provided a thorough explanation of the findings, and will be allowed the opportunity to file a petition to overrule the decision. The petition should include evidentiary support that justifies a request of reversal of the decision. If the petition is filed, the committee will reconvene within a week of the filing to reconsider the previous decision. Ultimately, the options are as follows: Keep the item in the collection in its current locationKeep the item in the collection in a different location (e.g. from the young adult to the adult collection) Remove the item from the collection (the item is considered “banned”)Once a final decision has been made, the Request for Reconsideration and Evaluation of Challenged Library Materials forms will be kept on file and, if applicable, the item will be replaced in the collection with a more suitable substitute. Staff Training for Challenges to MaterialsChallenges to materials are a situation that library staff should be prepared to handle, particularly librarians who may be called upon to field the initial complaint. Patrons can file a Request for Reconsideration at any time. As it is a potentially upsetting and heated encounter, staff must be sufficiently educated on best practices. Training will be provided to new hires that will cover ALA materials, relevant court cases and legislation, and mock challenges using role play. This initial training is meant to introduce the importance of the issue while simultaneously providing staff with practice in a non-escalatory environment. Additionally, yearly trainings will be featured during system-wide staff meetings. Staff will be given a refresher course, followed by a subsequent quiz. Staff will also review current or recent challenges to materials to reinforce practice, apply knowledge, and gain familiarity with materials they may have to defend. Overall, librarians are advised to remain calm, to listen, and to thank the patron for his or her concerns. They should facilitate the patron’s calming down, no matter how long that takes. Librarians should meet with the patron in the privacy of an office if possible. Any staff member who is not a librarian is advised to retrieve a librarian, preferably not one on a public service desk so the conversation can occur in private. A complaining patron with an audience will play to the audience and in an office setting, body language and vocal softness can help diffuse the situation. Library staff should refer to the collection development policy to explain acquisition criteria, the library’s philosophy on intellectual freedom, and its stance against censorship. If a patron is dissatisfied with his or her initial interaction or is irate or obscene, staff can refer the patron to a supervisor. Pages and library technicians should refer any situation potentially resulting in a challenge to a librarian immediately. If a librarian is unsuccessful in diffusing the situation, he or she can refer the patron to a supervisor on site. ConclusionBarrington Heights Public Library system, from its volunteers to its staff and its administration, strives to represent all groups and all ways of thinking, all religions, and all ways of life. Librarians are encouraged to select information regardless of race, religion, nationality, sexual orientation, gender identification, age, and other factors which have been the basis of discrimination in the past. Staff are trained to avoid bias and self-censorship by remaining open-minded and challenging their own viewpoints. These obligations are especially stressed during the selection process and collaboration with vendors. Overall, the library’s goal is to provide the community access to as much knowledge as possible, with respect to everyone.Appendix C⊿Barrington Heights Public LibraryRequest for Reconsideration of Library MaterialsDate: __________________Date Filed [Librarian Use Only]:______________If you have found an item at the public library that concerns you, please complete the following form and submit to any library staff member. Your concerns will always be taken seriously.Item In QuestionAuthor:__________________________ ??????Title:____________________________________Call Number (what is printed on the label): _________________________________________Item Type (Please select one): ___ Book ??????___Magazine ??????___Newspaper ??????___CD ??????___DVD___Other: ___________________________________________________________________Did you read, view, or listen to this item? ___Yes ??????___No All of it or part of it? ___All ??????___Part ??????___NonePlease describe your concerns:Please specify specific pages or parts:Please specify how you discovered this item:Your Contact InformationName: ____________________________________ ?Telephone: _______________________Mailing Address: _____________________________________________________________City: ______________________________________ ????Zip Code_______________________I am representing the following organization [Optional]: ______________________________Appendix D⊿Barrington Heights Public LibraryEvaluation of Challenged Library MaterialsDate the Request for Reconsideration was Filed: ___________________________________Date of Library Collection Evaluation Committee Meeting: __________________________Branch Hosting the Challenged Material: _________________________________________Librarian Present:_______________________ Branch Affiliation: _____________________Manager Present: _______________________ Branch Affiliation: _____________________Friends of the Library Volunteer Present: _________________________________________Patron Representing the Community Present: ______________________________________Library Director Present: ______________________________________________________Item In QuestionAuthor:____________________________ ??????Title:__________________________________Call Number (what is printed on the label): _________________________________________Item Type (Please select one): ___ Book ??????___Magazine ??????___Newspaper ??????___CD ??????___DVD___Other: ___________________________________________________________________Has the item been read, viewed, or listened to in its entirety by all committee members? An allowance is made for the division of reviewing the item among committee members in the interest of responding to the patron filing the Request for Reconsideration in a timely fashion. ___Yes ??????___No Does the item contain grounds for reconsideration? ___Yes ??????___NoIf Yes, please select from the following list:___Outdated content ??????___Unacceptable language ___Obscenity ?????___Gratuitous hate speech ??????___Inciting violence against a particular demographicIs there any evidence that the item in question lacks either artistic or historical significance which justifies or offsets its objectionable qualities? ___Yes ??????___NoDiscussion:Ruling:___Item is to be kept in the collection in its current location___Item is to be kept in the collection but moved to a new location___Item is to be removed from the collection Rationale for Ruling:ReferencesChapter 1Mergele, B. (2017, February 15). Personal interview.Montgomery, S. E., & Miller, J. (2011). The third place: The library as collaborative and community space in a time of fiscal restraint. College & Undergraduate Libraries 18(2/3), 228-238.Valenti, M. (2015, June 22). Beyond active learning: Transformation of the learning space. Retrieved from 2Meyer, J. (2014). Books (and DVDs) are alive! Public Library Quarterly 33(1), 86-88.Reid, I. (2016). The 2015 public library data service statistical report: Characteristics & trends. Public Libraries 55(3), 24-33.Chapter 3Belhaven Public Library. (n.d.). Library community assessment. Retrieved from 4 Patrick, D. (2013). Developing collections 'by any means necessary'. Publishers Weekly, 260(26), 52-57.Hudson, J. (2017, February 18). Personal interview.Chapter 5Barr, A. (2017, March 2). Personal interview.Disher, W. (2014). Reviews and reviewing sources. In Crash course in collection development (2nd ed.) (pp. 67-70). Santa Barbara, CA: Libraries Unlimited. Goedeken, E. G., & Lawson, K. K. (2015). The past, present, and future of demand-driven acquisitions in academic libraries. College & Research Libraries 76(2), 205-221.Mergele, B. (2017, March 5). Phone interview. Pinkston, J. (2017, March 1). Personal interview. Chapter 6Alvarado, T. (2017, Mach 7). Personal Interview.Library Journal. (2014). Magazine subscription form. Retrieved from New York Times. (2017). The New York Times subscription. Retrieved from ’s Weekly. (n.d.). Subscribe to Publisher’s Weekly. Retrieved from , M. (2013). The budget balancing act. Library Journal, 138(1), 38-n/a. School Library Journal. (2014). Magazine subscription form. Retrieved from , T. (2017, March 7). Personal interview.Chapter 7Aran, A. (2017, March 16). E-mail interview.Barr, A. (2017, March 16). Personal interview. Disher, W. (2014). Acquisitions. In Crash Course in Collection Development (2nd ed.) (pp. 72-78). Santa Barbara, CA: Libraries Unlimited. Fenner, A. (2004). The approval plan: Selection aid, selection substitute. Acquisitions Librarian, 16(31/32), 227-240. Retrieved from , S. D. (2015). Organizing information: Technical services. In S. Hirsh (Ed.), Information services today: An introduction [Kindle version] (pp. 139-148). Retrieved from Ostergaard, K. & Rossmann, D. (2016). There’s work to be done: Exploring library-vendor relations. Technical Services Quarterly, 34(1), 13-33. doi: 10.1080/07317131.2017.1238196Chapter 8Barr, A. (2017, March 23). Personal interview. Beckett, E. K. (2016). Influences on New Jersey public library budget requests. Bottom Line: Managing Library Finances, 29(2), 86-96.Schwartz, M. (2013). The budget balancing act. Library Journal, 138(1), 38-n/a. Velasquez, D. L. (2015). How the Los Angeles Public Library responded to budget cuts. Public Library Quarterly, 34(3), 230-244.Chapter 9Boon, B. (2009). Using the CREW method to enhance public and school library collections. Journal of Access Services, 6(3), 324-336. doi: 10.1080/15367960902894179Disher, W. (2014). Collection assessment and evaluation. In Crash Course in Collection Development (2nd ed.) (pp. 20-33). Santa Barbara, CA: Libraries Unlimited. Ford, D. B. (2015). To weed or not to weed?: Criteria to ensure that your nonfiction collection remains up to date. School Library Journal, 61(8), 13. Retrieved from , R. N. (2002). Weeding your collection. School Library Monthly, 18(6), 22-31. Retrieved from , J. (2012). CREW: A weeding manual for modern libraries. Texas State Library and Archives Commission. Retrieved from Nebraska Library Commission. (n.d.). Nebraska public library accreditation. Retrieved from Library Commission. (2015). Nebraska library board manual. Retrieved from Library Commission. (2016). Application for library accreditation by the Nebraska library commission. Retrieved from 10Johnson, P. (2014). Marketing, liaison activities and outreach. In Fundamentals of collection development and management (pp. 251-295). Chicago, IL: ALA Editions.LaPerriere, J. (2007). The big wow. Library Journal, 132(5), 41.Marketing 4 Libraries (n.d.). Promotion. [Blog post]. Retrieved from the Library. (2006). Library Journal, 131(4), 11.Rosen, J. (2001). Millennium merchandising. Publishers Weekly, 248(28), 18.Thomas, T., Eva, N. N., & Shea, E. E. (2016). We share great stuff marketing content at the Edmonton Public Library. Reference & User Services Quarterly, 55(3), 210-214.Vinjamuri, D. (2015). Activate partners to grow circ. Library Journal, 140(16), 40. Retrieved from , D. (2015). The case for libraries. Publishers Weekly, 262(14), 24-26.Chapter 11American Library Association. (1996). Library bill of rights. Retrieved from Library Association. (2004). The freedom to read statement. Retrieved from Library Association. (2008). Code of ethics of the American Library Association. Retrieved from Library Association. (2017). Challenge support. Retrieved from Library Association. (2017). Formal written requests for reconsideration. Retrieved from , J. R. (2017). Censorship, intellectual freedom, and reconsideration policies [Canvas lecture]. Retrieved from San Jose State University Collection Management Blackboard site. ?Granite School District. (2010). Reconsideration of library materials policy. Retrieved from College Libraries. (2016). Madison College libraries policies: Materials reconsideration policy. Retrieved from Francisco Public Library. (n.d.). Request for reconsideration of library materials. Retrieved from ................
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