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Developing

Collaboration

Facilitation Leaders

and

Community Champions

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Alberta’s Approach to Collaborative Practices

….. based on wrap around principles

Table of Contents Page Number

Section 1: Facilitation Leadership Handbook

Project Development and Acknowledgments 1

Training Components 3

Leadership Facilitation

Community Champions

School/Community Development

Facilitation Leadership Training Program 5

Activity Worksheets

Key Elements of Collaboration 8

Benefits of Collaboration & Successful Outcomes 8

Personal Examples: Principles of Collaboration 9

Collaborative Conversations: Participant Handout 10

Collaborative Conversations: Focused Conversations 10

Collaborative Conversations: Call to Action 13

Reasons why not to collaborate – and responses to them 13

Feedback form – 1 day Community Collaboration Champion 14

Data reporting form 15

Feedback forms – 2-day Collaboration Facilitation Leaders 16, 17

One day Agenda: Activities and Timing 18, 19

Materials package 20

Section 2: Facilitation Leadership Training Slides (Handout)

Section 3: Collaboration Community Champions Leadership Slides (Handout)

Section 4: Collaborative Conversation Facilitators Guide

Section 5: Wrapping Supports and Services Around Alberta’s Students:

Research Summary

Project Development

Alberta Regional Professional Development Consortium

Project Director: Karen Egge, Executive Director

Northwest Regional Learning Consortium

Phone 780 882 7988, Fax 780 882 7908

Karen.Egge@gppsd.ab.ca Website:

Project Manager, Dwaine Souveny,

Dynamic Development

Phone 403 506 7091, Fax 403 347 8675

dynamicdevelopment@shaw.ca Website: dynamicdevelopment.ca

Resource development and acknowledgement

Every effort has been made to provide proper acknowledgement of original sources. If cases are identified where this has not been done, please notify Dwaine Souveny so appropriate corrective action can be taken.

Information for this training is based on resources developed through the Alberta Cross Ministry Branch including

• Collaborative Practices Facilitator Guide, 2011

• Research Project

• Presentations provided throughout Alberta to educational staff by Cross Ministry staff

• More information is available at through the Alberta Education High School Completion website or or by searching using terms such as Alberta education + Collaboration

Additional resources being utilized include:

• The Art of Focused Conversation

• Solution Enhanced Coaching dynamicdevelopment.ca

Introduction

The Collaborative Practices Knowledge Mobilization Plan (CPKMP) focuses the development of community leaders to become engaged as champions in mobilizing the sharing and utilization of information on Alberta’s Response to Collaborative Practices …based on wrap around principles to ensure success for children, their families and our communities.

This approach is built on team work and effective collaboration that:

✓ Provides supports and services for children, youth and their families that are planned, delivered and evaluated in a coordinated, collaborative, and culturally responsive manner.

✓ Builds upon strengths and focuses on safety, stability, and healthy outcomes.

✓ Engages students, families, school staff and service providers as full and active partners.

✓ Supports integrated cross-sectorial planning, case management and joint accountability.

✓ Facilitates planning that is flexible and can adapt to changing needs and circumstances.

✓ Provides the right supports, at the right time, and in the right place to improve education and life outcomes for vulnerable children and youth.

Communities are most effective in addressing the needs of children, youth and their families when community partners including education, health, child and family services, justice, and community agencies work collaboratively. Successful collaboration strengths relationships and allows for navigation within and between different systems to find innovative solutions to problems. Using a collaborative approach helps to:

✓ Reduce gaps in and overlap of services

✓ Enhance relationships among all members

✓ Focus on the strengths of the child or youth, thus promoting optimism and motivation

✓ Increase the community’s capacity to address the needs of children and youth

“Collaborative Practices is a term … used to describe many different activities that support a culture in which children and youth are equipped to overcome challenges and experience success”. The needs of children youth and families are most effectively addressed when community partners including education, health & children’s services and agencies work collaboratively together. Many people talk collaboration, yet do we embrace the concept, have the knowledge and use it effectively for success for the child and his or her family? Effective collaboration entails the utilization of 11 principles, which when addressed through intentional conversational techniques ensures greater likelihood of co-operation, communication and ultimate success for the child.

Components

The Collaborative Practices Knowledge Mobilization Plan (CPKMP) emphasizes the dissemination and utilization of information on three levels.

Facilitation Leadership Development:

Community Facilitation Leaders are being engaged to become Regional Co-facilitators in the sharing knowledge and development of skills on Collaborative Practices with champions who will utilize this information within their communities. By participating in an informative, invigorating and inspiring Facilitators Leadership Training, two-day workshop on Collaborative Practices, community leaders will be equipped with the knowledge and skill to facilitate one-day workshops on Collaborative Practices within their communities.

An emphasis will be on the Triple Ps for success:

Product: Products and resources will include the specific review of information for the Collaborative Conversations Facilitator Guide, Alberta’s Approach to Collaborative Practices Video series and the Facilitators Leadership In-service materials

Process: The process of engagement during the collaboration process through communication tools such as emphasized in the Collaborative Conversations Facilitator Guide (e.g. the Art of Focused Conversation)

Personalization: Of utmost importance will be the personalization of the material so that it will build upon the specific unique strengths and issues for each child within their unique community setting.

Benefits of participating in Facilitation Leadership Training:

• Further develop your leadership and collaborative conversation skills

• Be aware of and experience the application of excellent resources

• Utilize your leadership skills to champion effective techniques designed to make a difference in the lives of children and families and effectiveness of the community

• No cost for participation in this training opportunity

Expectations:

• Co-facilitate at least 1 one-day training session within your region

• Work with ARPDC Regional offices to obtain and provide identified data and promotion from sessions.

Community Champion Development:

By participating in a one-day workshop on Collaborative Practices, Community Collaboration Champions will be equipped with the knowledge, resources and skills to utilize Collaborative Practices within their communities.

Benefits:

• Further develop your leadership and collaborative conversation skills

• Be aware of and experience the application of excellent resources

• Utilize your leadership skills to champion and model effective techniques designed to make a difference in the lives of children and families and effectiveness of the community

School/Community Development

Community Collaboration Champions will facilitate collaboration within their school and community setting through both purposeful activities such as PD opportunities using the 11 Videos representing the various principles of collaboration.

Facilitation Leadership Training Program

Intent and Scope

Through a two-day training program the intent is to provide Collaboration Facilitation Leaders with knowledge, skills, activities and resources for

➢ Implementing Collaborative Practices within their communities

➢ Co-facilitating a 1 day training program within their communities

➢ Becoming Collaboration Champions

This handbook and the resources provided are intended as a template and guide of the information to be shared and examples of activities with which to stimulate thought, processing and learning. It is not intended to be perceptive nor to include all aspects of what might be desired during the learning experiences for specific groups of individuals. It is anticipated that the Facilitation Leaders will utilize their own expertise, learning style, stories and activities to personalize the learning experience that they share as they are facilitating further training of Collaboration Champions during the 1-day training as well as in other venues and learning situations.

Facilitator’s Roles

Your roles include:

➢ Promoting and ensuring

o Respect

o Accountability

➢ Sharing of information in a relevant and meaningful manner including how to access and utilize resources

➢ Being sensitive and responsive to the emotional reactions of individuals – especially when utilizing the video resources

➢ When co-facilitating, work together to identify

o Who will share what material

o The style and format for delivery

o The role of the person who is not directly involved with the sharing of the material

➢ When using showing and using the video’s conveying the 11 principles of Collaborative practices, the Collaborative practices Facilitator Guide provides valuable information on the Steps to show and review the videos including the questions based on the Art of Focused Conversation.

Delivery Format

The materials within the Alberta’s Response to Collaborative Practices workshop have been designed for direct in-person training of small groups. The workshop consists of:

• Facilitator presented information;

• Small group and individual activities and exercises followed by large group discussion;

• Application exercises to promote discussion;

• Promotion of understanding and skill-building; and

• Opportunities for questions and answers.

Included within this facilitator package are PowerPoint slides that are coordinated with presentation materials. Many of the slides have additional presentation notes within them. Thus, it is important to utilize the slides along with a printed copy of the presentation notes.

Preparation

As a facilitator, it is important that you have knowledge of the materials you are presenting. Prepare by:

• Reading the complete Facilitator’s Guide and participant materials. Review the PowerPoint slides including the notes that go with many of the slides. Modify notes and slides according to your personal knowledge and expertise.

• Enhancing your knowledge on the key topics to be covered.

• If co-facilitating, then working with your co-facilitator to develop an agenda outlining who is responsible for each section of the training.

• Reviewing the list of registered participants so that you can determine

o How best to set up the room;

o The number of groups for exercises;

o The appropriate number of materials needs;

o How you will make the material relevant to the participants (e.g. what exercises and examples you will focus on).

• Reviewing the demographics of the participants’ community or communities, so that you can prepare discussions around resources, culture and community impacts and issues

• Planning to share your relevant experiences with the audience, and to recognize and draw from expertise within the room.

The information contained within this page of the Guide has been copied and adapted from the Family Violence and Bullying 101 – Facilitator’s Guide (2009)

Prepare the training room by ensuring that you have the following available and ready to use in the room:

• Materials, binders, handouts and name tags/cards for each participant

• Trainer material

• AV equipment including lap top, projector or smart board

• Attendance record with relevant information for contacting participants after the workshop if necessary

• Flip chart and markers

Co-Facilitation

When working with a co-facilitator it is important to discuss the workshop and its content before the session delivery. Work together to identify and agree on the:

• Sections that each facilitator will deliver;

• Roles of each facilitator for each section (e.g. one provides instructions, and the other assigns groups);

• Delivery format for each section;

• Required modifications to the material;

• Illustrative key messages and concepts; and

• Timing and breaks

The information contained within this page of the Guide has been copied and adapted from the Family Violence and Bullying 101 – Facilitator’s Guide (2009)

Participant Handout: Activity Worksheets

Activity: Draw A Picture

Purpose: Identify the key Elements of Collaboration

List the Key Elements of ‘true collaboration’

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Activity: List the Benefits of Collaboration - How does Collaboration contribute to successful outcomes?

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Participant Handout: Personal Examples of Principles of Collaboration

|Principles of Collaboration |Examples of Principle |

|Collaboration | |

| | |

|Shared Leadership | |

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|Team Based | |

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|School-Community Linked | |

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|Persistent | |

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|Family Voice and Choice | |

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|Culturally Responsive | |

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|Natural Supports | |

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|Individualized | |

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|Strength Based | |

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|Data Informed | |

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|Participant Handout |Collaboration |

Meeting Place: ____________________________________ Date/Time: ______________

Before the meeting …

Watch the Alberta’s Approach to Collaborative Practices… based on wraparound principles Introductory video: education.alberta.ca/collaborativepractices

Read and think about the following definition:

Collaboration is a process in which people commit to working together to set common priorities and to meet shared goals related to achieving success for children, youth and their families. It allows for the blending of perspectives, expertise, resources and shared accountability and responsibility.

Consider the following key characteristics of collaboration:

• establishing a culture of cooperation

• sharing commitment and responsibility

• blending of perspectives resources and expertise

Think about: “What does collaboration mean to you?”

Write your notes or questions:

|Facilitator’s |Collaboration |

|Focused Conversation Questions | |

These questions are not intended as a handout. They were developed based on the Art of Focused Conversation to support the facilitator guide a conversation about the wraparound principle: Collaboration.

Objective Questions

• What did you see occurring in the video?

• What did you see the adults do?

• Who were the adults?

• What were the interactions between the girl and her father? The girl and her teacher?

Reflective Questions

• What emotions did the video elicit?

• How did you feel about the situation portrayed in the video?

• How did the various adults in the video collaborate?

• How did you feel about the actions of the adults in the video?

• What surprised you? What frustrated you or made you feel uncomfortable?

• What was the most moving or inspiring scene?

• What did you observe in the video that reflects your or the school community’s practices?

• What were you reminded?

• With what situation or individual in the video do you identify?

Interpretive Questions

• What does the situation and the collaborative actions taken by people in the video tell you about our local processes?

• What other situations might warrant collaboration to support a child, youth and their family?

• What does it tell you about who we involve when supporting children and youth and their families?

• Think of a child or youth you are or have worked with who has or would have benefitted from collaboration.

• What challenges did you or are you experiencing or working to overcome related to collaboration?

• How did your understanding of collaboration change as a result of this conversation?

Decisional Questions

• What can we do to foster collaboration?

• In what ways are our collaborative practices working?”

• What should/could we do differently?

• What is our first step? Next steps?

• What can you do as an individual teacher/staff member? In the classroom? In the school?

• What will be our indicators of success? How will we know we were successful?

|Call to Action Worksheet |Collaboration |

|ACTION |DETAIL |

|What have we done so far |Activity(ies): |

|that has worked? | |

|How can we improve? |Target/goal: |

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|What can we do to make |Activity(ies): |

|this happen? | |

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|Who will be involved and |Person: |Responsibility: |

|how? | | |

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|What is needed to support|Resources: |

|the people involved? | |

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|When do we hope to |Timeline: |

|achieve our target/goal? | |

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|How will we know we were |Measure(s): |

|successful? | |

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Participant Handout: Reasons why not to collaborate – and responses to them

|Reasons to Not Collaborate |Responses to the reasons |

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Collaborative Practices Knowledge Mobilization Plan (CPKMP)

Data Tracking Form

Name: _______________________________ Date:___________________

Type of session (check one):

( One day Collaborative Practices Community Championship Development session

Co-facilitator______________________________________

( Collaborative Practices Information Session Using Video/Written resources

Number of participants: ______________

Role of participants (check all that apply)

( teacher(s) (administrator(s) ( other educational personnel

(consultant(s) (health personnel (Child and family services

( mental health (Community agencies

Other ______________________________________________________

Outcome(s) from session

____________________________________________________________

____________________________________________________________

____________________________________________________________

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Alberta’s Response to Collaborative Practices

Collaboration Community Champions

One Day Development Workshop

What information did you find valuable?

What techniques or processes used (e.g., workshop tasks, videos, personal examples, discussion, demonstration) did you find effective?

Other comments:

What information did you not find as valuable?

What techniques or processes used (e.g., workshop tasks, videos, personal examples, discussion, demonstration) did you not find as effective?

Suggestions for improvements to the training?

Alberta’s Response to Collaborative Practices

Collaboration Facilitation Leaders

Two Day Development Workshop: Day 1

What information did you find valuable?

What techniques or processes used (e.g., workshop tasks, videos, personal examples, discussion, demonstration) did you find effective?

Other comments:

What information did you not find as valuable?

What techniques or processes used (e.g., workshop tasks, videos, personal examples, discussion, demonstration) did you not find as effective?

Suggestions for improvements to the training?

Alberta’s Response to Collaborative Practices

Collaboration Facilitation Leaders

Two Day Development Workshop: Day 2

What information did you find valuable?

What techniques or processes used (e.g., workshop tasks, videos, personal examples, discussion, demonstration) did you find effective?

Other comments:

What information did you not find as valuable?

What techniques or processes used (e.g., workshop tasks, videos, personal examples, discussion, demonstration) did you not find as effective?

Suggestions for improvements to the training?

Collaboration

Community Collaboration Champion Development

One Day Training: Sample Agenda

➢ 9:00 Setting the Foundation

❖ Purpose, Goals

➢ 9:15 Welcome/Introductions

❖ Names, roles, expectations

Activity: Pictures to illustrate role/perspectives

15 minutes

Materials required: Pictures

➢ 9:30 Collaborative Practices…based on wraparound principles

❖ Background

Activity: What is collaboration?

15 minutes: Draw a picture

10 minutes: Key Concepts

Materials required: 2 boxes of crayons, multiple sheets of paper, flip chart & pens, handbook

❖ Defined

❖ What it is and what it is not

❖ Compared to other modes of interaction

❖ Benefits

Activity: What are benefits of Collaboration

10 minutes

Materials required: flip chart & pens, handbook

➢ 10:15 Break

➢

➢ 10:30 Implementation of Collaborative Practices/Principles (From Research to Action)

❖ Utilization of Resources:

• Collaborative Practices and Wrap Around Principles – Booklet

Activity: Examples of Principles

15 minutes development – 10 minutes group sharing

Materials required: Handbook

• Collaborative Practices – Video series

Activity: Watch Introductory video and discuss

15 minutes

Materials required: Video/Internet, Placemats

➢ 11:15 Utilizing Collaborative Conversations: Large Group

Activity: Review Collaboration Video together using Conversation Guide – complete Call to action

5 minute - set up, 5 minute review video, 20 minute - facilitated discussion (5 minutes for each of the areas), 10 - minute large group questions/comments

Materials required: Videos/computer (internet), Collaborative Conversations: Facilitator Guide, Extra Participant handout worksheet (for handbook).

➢ 12:00 lunch

➢ 1:00 Utilizing Collaborative Conversations: Small Groups

Activity: Review Collaboration Videos in small groups using Conversation Guide

Break into small groups of 3 or 4, Choose which 2 Videos to review

5 minute - set up, 5 minute review video, 20 minute - facilitated discussion

Materials required: Videos/computer (internet), Collaborative Conversations: Facilitator Guide, Extra Participant handout worksheet (for handbook).

➢ 2:00 Large Group Discussion & Review remaining videos

➢ 2: 45 Break

➢ 3:00 Challenges in Collaboration

❖ Top 10 reasons why not to collaborate

Activity: Top 10 Reasons Why not to Collaborate

15 minutes

Materials: Why Not to Collaborate – Reasons and Responses

➢ 3:15 Challenges in Collaboration continued

❖ How not to be discouraged

Activity: Top 5 Reasons – Response to why not to Collaborate

15 minutes

Materials: Why Not to Collaborate – Reasons and Responses

➢ 3:30 Next steps: Planning and Support

❖ Call to action

Activity: Complete personal Call to Action worksheet

15 minutes

Materials: call to Action Worksheet

➢ Wrap-up Discussion Questions and Comments, Evaluation

➢ 4:00 Finished

Materials Package for Facilitators

Collaborative Facilitator Leadership Handbook

Cover Page

Table of Contents

Contents

Sample Certificate

Facilitation Leadership Training Slides (Handout – 3 slides per page, double sided) with ARC logo on each page

Collaboration Community Champions Leadership Slides (Handout – 3 slides per page, double sided) with ARC logo on each page

Collaborative Conversation Facilitator Guide (double sided)

Collaborative Principles DVD with 11 principles

Wrapping Supports and Services Around Alberta’s Students: Research Summary (double sided)

Bookmarks

Placemats

Booklets

Participator Memory stick with presentations and video clips for inserting in presentation

Stickies, stress reliever toy

Materials required during presentation

Variety of pictures, crayons and multiple pieces of coloured paper, pencils, flip chart & pens

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