Membership benefits summary THE BENEFITS OF 24/7 - Allstate

membership benefits summary

THE BENEFITS

OF 24/7

ASSISTANCE

Hello Sample A. Sample,

We look forward to serving you.

The Membership Benefits Summary lays out your membership information, benefit limits and more. Enclosed you'll find Requests & Reimbursement instructions for any time you need assistance. The enclosed Membership Guide describes your membership benefits and requirements. We're here to get -- and keep -- you on the move. Sincerely,

Joan Trach, Chief Operating Officer

24/7 Emergency Roadside Assistance Ways to request roadside assistance:

Visit manageroadside. Open the Allstate mobile app* Call 800-347-8880 * Log into your account, select Roadside Assistance, select Request Service

Roadside Elite Members Membership number: 123456789

Primary member1: Sample A. Sample Effective enrollment date: 02/03/2020 Membership period: 02/03/2020 - 02/03/2021

THIS DOCUMENT IS NOT AN AUTOMOBILE LIABILITY OR PHYSICAL DAMAGE INSURANCE CONTRACT, NOR IS IT INTENDED TO COMPLY WITH ANY FINANCIAL RESPONSIBILITY LAWS.

1 Indicates primary member on the account. Please note that you must be 18 or older to be a primary member. The primary member can make membership or account information changes by calling 800-347-8880.

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BENEFIT LIMITS & SERVICE DETAILS

Emergency Road Assistance*

Service Event

Towing Winching

$ 250

Yes

Jumpstart and Flat Tire Change

Yes

Fuel Delivery

2 gallons

Lockout Service

$250

Trip Interruption*

$1,500

*4 Service events per membership period, except for Trip Interruption. Member pays for cost of fuel. Maximum $250 preauthorized reimbursement limit per service event.

Additional Benefits

Limit

Road Hazard Tire/Wheel - only owned vehicles are eligible Legal Defense Moving Motor Vehicle Violation**- Defense/Appeal Reckless Driving - Defense/Appeal Manslaughter - Defense/Appeal **Other than reckless driving and/or manslaughter

$250 - 2 Events $1,500

$150/$150 $300/$300 $750/$750

Services: Access to other services, discounts, and offers

CarFax Reports - 7 per membership period Trip Plans by Email - Yes

Mechanic Hotline - Yes Repair Facility Locator/Warranty - Yes

Visit manageroadside. for details. These services, discounts and offers are subject to change.

Your Motor Club benefits apply to you, an additional household member (if designated), or associate member(s) (if any) listed on your membership record.

Eligible Vehicles

Personal passenger vehicles designed, licensed, and used for on road transportation including those leased, owned, rented, and borrowed (including company cars assigned to you for full-time personal use). These can be four-wheeled sport utility vehicles, light trucks, and RVs with a carrying capacity of up to 2,000 pounds, motorcycles, vehicles with two axles and four wheels up to 10,000 lbs. gross vehicle weight unless otherwise noted. Dual-wheeled vehicles, recreational vehicles and pickup trucks with more than 2,000 pounds carrying capacity are eligible only for jumpstart, lockout, and fuel delivery services; unless otherwise noted below.

o Recreational Vehicles Including Class A, B and C type vehicles and Fifth Wheel Trailers - all trailers must be in tow to be considered eligible. Up to 26,000 lbs. Gross Vehicle Weight (GVW).

o Dual-Wheeled Campers and Motor Homes

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FOR AUTHORIZATION NUMBER & REIMBURSEMENT REQUESTS 1

Any time you contact us, include your name, membership number, street address, email address and phone number. All reimbursement requests and documentation must be sent within 90 days of the service. To request reimbursement, include the authorizationnumber provided prior to rendering service and a legible copy of the repair or replacement invoice.

Reimbursement Road Hazard Program 2 Allstate Roadside, P.O. Box 17480, Golden, CO 80402-6026 Pre-Authorized Emergency Roadside Assistance,Trip Interruption or Legal Defense Allstate Roadside, P.O. Box 660021, Dallas, TX 75266-0021 To request Legal Defense Reimbursement, include your arrest citation and the itemized bill from your attorney (must be on your attorney's letterhead). New York residents must have their attorney send us these documents directly.

FOR MEMBERSHIP DUES & CUSTOMER SERVICE INQUIRIES

To pay Membership Dues, set automatic-renewal preferences and all other Customer Service help Visit us at manageroadside. Email us at allstatemotorclub@ Mail us at Allstate Roadside, PO Box 4363, Carol Stream, IL 60197-4363 Call us at 800-347-8880, Monday ? Friday, 7:00 a.m. ? 7:00 p.m. CST

1 We reserve the right to deny any request submitted more than 90 days after the date of service (subject to certain state restrictions) or any request that contains receipts and/or supporting documents which cannot be verified. You are responsible for any and all charges not covered. 2 Keep copies of all documents for your own records. You are responsible for any and all charges not covered as described. Keep the damaged tire and/or wheel if, during the prior authorization call, the Program Administrator requested it for inspection.

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Register your account.

24/7 service, special discounts and more.

Pay Balance

It's easy to find and pay your balance.

Check Benefits

Your coverage information is always with you, even when

you're on the road.

Get Offers

Find exclusive deals and prices for Roadside members.

Visit manageroadside.

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