Membership benefits summary THE BENEFITS OF 24/7 - Allstate
membership benefits summary
THE BENEFITS
OF 24/7
ASSISTANCE
Hello Sample A. Sample,
We look forward to serving you.
The Membership Benefits Summary lays out your membership information, benefit limits and more. Enclosed you'll find Requests & Reimbursement instructions for any time you need assistance. The enclosed Membership Guide describes your membership benefits and requirements. We're here to get -- and keep -- you on the move. Sincerely,
Joan Trach, Chief Operating Officer
24/7 Emergency Roadside Assistance Ways to request roadside assistance:
Visit manageroadside. Open the Allstate mobile app* Call 800-347-8880 * Log into your account, select Roadside Assistance, select Request Service
Roadside Elite Members Membership number: 123456789
Primary member1: Sample A. Sample Effective enrollment date: 02/03/2020 Membership period: 02/03/2020 - 02/03/2021
THIS DOCUMENT IS NOT AN AUTOMOBILE LIABILITY OR PHYSICAL DAMAGE INSURANCE CONTRACT, NOR IS IT INTENDED TO COMPLY WITH ANY FINANCIAL RESPONSIBILITY LAWS.
1 Indicates primary member on the account. Please note that you must be 18 or older to be a primary member. The primary member can make membership or account information changes by calling 800-347-8880.
2
BENEFIT LIMITS & SERVICE DETAILS
Emergency Road Assistance*
Service Event
Towing Winching
$ 250
Yes
Jumpstart and Flat Tire Change
Yes
Fuel Delivery
2 gallons
Lockout Service
$250
Trip Interruption*
$1,500
*4 Service events per membership period, except for Trip Interruption. Member pays for cost of fuel. Maximum $250 preauthorized reimbursement limit per service event.
Additional Benefits
Limit
Road Hazard Tire/Wheel - only owned vehicles are eligible Legal Defense Moving Motor Vehicle Violation**- Defense/Appeal Reckless Driving - Defense/Appeal Manslaughter - Defense/Appeal **Other than reckless driving and/or manslaughter
$250 - 2 Events $1,500
$150/$150 $300/$300 $750/$750
Services: Access to other services, discounts, and offers
CarFax Reports - 7 per membership period Trip Plans by Email - Yes
Mechanic Hotline - Yes Repair Facility Locator/Warranty - Yes
Visit manageroadside. for details. These services, discounts and offers are subject to change.
Your Motor Club benefits apply to you, an additional household member (if designated), or associate member(s) (if any) listed on your membership record.
Eligible Vehicles
Personal passenger vehicles designed, licensed, and used for on road transportation including those leased, owned, rented, and borrowed (including company cars assigned to you for full-time personal use). These can be four-wheeled sport utility vehicles, light trucks, and RVs with a carrying capacity of up to 2,000 pounds, motorcycles, vehicles with two axles and four wheels up to 10,000 lbs. gross vehicle weight unless otherwise noted. Dual-wheeled vehicles, recreational vehicles and pickup trucks with more than 2,000 pounds carrying capacity are eligible only for jumpstart, lockout, and fuel delivery services; unless otherwise noted below.
o Recreational Vehicles Including Class A, B and C type vehicles and Fifth Wheel Trailers - all trailers must be in tow to be considered eligible. Up to 26,000 lbs. Gross Vehicle Weight (GVW).
o Dual-Wheeled Campers and Motor Homes
3
FOR AUTHORIZATION NUMBER & REIMBURSEMENT REQUESTS 1
Any time you contact us, include your name, membership number, street address, email address and phone number. All reimbursement requests and documentation must be sent within 90 days of the service. To request reimbursement, include the authorizationnumber provided prior to rendering service and a legible copy of the repair or replacement invoice.
Reimbursement Road Hazard Program 2 Allstate Roadside, P.O. Box 17480, Golden, CO 80402-6026 Pre-Authorized Emergency Roadside Assistance,Trip Interruption or Legal Defense Allstate Roadside, P.O. Box 660021, Dallas, TX 75266-0021 To request Legal Defense Reimbursement, include your arrest citation and the itemized bill from your attorney (must be on your attorney's letterhead). New York residents must have their attorney send us these documents directly.
FOR MEMBERSHIP DUES & CUSTOMER SERVICE INQUIRIES
To pay Membership Dues, set automatic-renewal preferences and all other Customer Service help Visit us at manageroadside. Email us at allstatemotorclub@ Mail us at Allstate Roadside, PO Box 4363, Carol Stream, IL 60197-4363 Call us at 800-347-8880, Monday ? Friday, 7:00 a.m. ? 7:00 p.m. CST
1 We reserve the right to deny any request submitted more than 90 days after the date of service (subject to certain state restrictions) or any request that contains receipts and/or supporting documents which cannot be verified. You are responsible for any and all charges not covered. 2 Keep copies of all documents for your own records. You are responsible for any and all charges not covered as described. Keep the damaged tire and/or wheel if, during the prior authorization call, the Program Administrator requested it for inspection.
4
Register your account.
24/7 service, special discounts and more.
Pay Balance
It's easy to find and pay your balance.
Check Benefits
Your coverage information is always with you, even when
you're on the road.
Get Offers
Find exclusive deals and prices for Roadside members.
Visit manageroadside.
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