Introduction to Leadership - Online Resources



Introduction to LeadershipConcepts and Practice, 4ePeter G. Northouse, Western Michigan University ISBN: 9781506330082Publication Date: 21-Feb-2017Price: $65 Page Count: 421Availability:Sample Chapter: Chapter 3: Engaging StrengthsDigital Resources: Yes SAGE coursepack: NoVitalSource: Yes Interactive eBook: Yes FULL DESCRIPTIONThe?Fourth Edition?of Peter G. Northouse’s bestselling?Introduction to Leadership: Concepts and Practice?provides readers with a clear overview of the complexities of practicing leadership and concrete strategies for becoming better leaders. The text is organized around key leader responsibilities such as creating a vision, establishing a constructive climate, listening to outgroup members, and overcoming obstacles. Three interactive components in every chapter—self-assessment questionnaires, observational exercises, and reflection and action worksheets—get readers actively involved in applying leadership concepts to their own lives. Grounded in leadership theory and the latest research, the fully updated, highly practical?Fourth Edition?includes a new chapter on how leaders can embrace?diversity and inclusion, as well as new material on the dark side of leadership and a new ethical leadership style questionnaire.KEY FEATURESKey FeaturesLeadership Questionnaires?provide readers with self-assessment scores identifying their leadership style and preferences. Students can use these assessments to build a leadership profile that offers personalized and practical ideas for improving their leadership abilities.Interactive Leadership Assessments?(available exclusively in the interactive eBook) offer readers an analysis of their questionnaire score and personalized, pragmatic feedback for further strengthening of their leadership abilities.Observational Exercises?allow readers to examine leader behaviors of others in real-world scenarios.Reflection and Action Worksheets?encourage readers to reflect upon their own leadership styles and identify an action plan for improving their leadership skills.Leadership Snapshot?profiles a diverse array of well-known leaders whose characteristics, style, or experience illustrate concepts discussed in the chapter.Case studies, examples, and research?are integrated throughout the book.DIGITAL CONTENT GUIDESAGE coursepacks for Instructors includes:?Our content delivered?directly into your LMSIntuitive, simple format?that makes it easy to integrate the material into your course with minimal effortPedagogically robust?assessment tools?that foster review, practice, and critical thinking, and offer a more complete way to measure student engagement, including:Diagnostic chapter?pre tests and?post tests?that?identify opportunities for improvement, track student progress, and ensure mastery of key learning objectivesTest banks?built on Bloom’s Taxonomy that provide a diverse range of test items with ExamView test generationActivity and quiz options?that allow you to choose only the assignments and tests you wantInstructions?on how to use and integrate the comprehensive assessments and resources providedChapter-specific discussion questions?to help launch engaging classroom interaction while reinforcing important contentAssignable SAGE Premium Video?(available via the interactive eBook version, linked through SAGE coursepacks)?that is tied to learning objectives, and curated and produced exclusively for this text to bring concepts to life and appeal to different learning styles, featuring:Comprehensive, downloadable, easy-to-use?Media Guide in the Coursepack?for every video resource, listing?the chapter to which the video content is tied, matching learning objective(s), a helpful description of the video content, and assessment questionsCareer insights from leadership expertsAuthor Peter G. Northouse?discussing key concepts from the bookEXCLUSIVE, influential?SAGE journal content, built into course materials and assessment tools, that?ties important research and scholarship to chapter concepts to strengthen learningEditable, chapter-specific?PowerPoint??slides?that offer flexibility when creating multimedia lectures so you don’t have to start from scratch but you can customize to your exact needsSample course syllabi?with suggested models for structuring your course that give you options to customize your course in a way that is perfect for youLecture notes?that summarize key concepts on a chapter-by-chapter basis to help you with preparation for lectures and class discussionsIntegrated links to the interactive eBook?that?make it easy for your students to maximize their study time with this “anywhere, anytime” mobile-friendly version of the text. It also offers access to more digital tools and resources, including SAGE Premium VideoLively and stimulating?ideas for class activities?that can be used in class to reinforce active learning. The activities apply to individual or group projects.Web exercises?direct both instructors and students to useful and current web sites, along with creative activities to extend and reinforce learning or allow for further research on important chapter topics.?A list of?suggested films?by chapter to help provide a jumping-off point for course assignments, papers, research, group work, and class discussion.Carefully crafted?case notes?provide an essential reference and tool for teaching with case studies.Reflection and Action Worksheets?and?Observational Exercises?in downloadable Word document format for more flexibility in using these resourcesAll tables and figures?from the textbook?Student Study SiteSAGE EDGE?FOR STUDENTS?enhances learning in an easy-to-use environment that offers:Mobile-friendly?flashcards?that strengthen understanding of key terms and concepts, and make it easy to maximize your study time, anywhere, anytimeMobile-friendly practice?quizzes?that allow you to assess how much you’ve learned and where you need to focus your attentionAn ?online?action plan?that helps track progress and enhance the learning experienceLearning objectives?that reinforce the most important materialSAGE Premium Video,?tied to learning objectives and curated and produced exclusively for this text?to bring concepts to life,?featuring:Author Peter G. Northouse?discussing key concepts from the bookWant access to more SAGE Premium Video??Ask your instructor about the interactive eBook version of this text, where you can access even more video resources and digital tools.Additional Video?resources?linked to leadership videos found on the web bring concepts to life, are tied to learning objectives, and make learning easierExclusive access to influential SAGE journal content?that ties important research and scholarship to chapter concepts to strengthen learningTABLE OF CONTENTS – SIDE BY SIDE COMPARISONCURRENT EDITIONNEW EDITIONChapter 1. Understanding Leadership 1Introduction 1Leadership Explained 1“Leadership Is a Trait” 3“Leadership Is an Ability” 4“Leadership Is a Skill” 5“Leadership Is a Behavior” 5“Leadership Is a Relationship” 6“Leadership Is an Influence Process” 6Global Leadership Attributes 7Leadership Snapshot: Indra Nooyi 9Summary 10Application 121.1 Case Study 121.2 Conceptualizing Leadership Questionnaire 131.3 Observational Exercise 161.4 Reflection and Action Worksheet 17References 18Chapter 2. Recognizing Your Traits 21Introduction 21Leadership Traits Explained 22Intelligence 22Confidence 23Charisma 24Determination 25Sociability 26Integrity 27Leadership Snapshot: Nelson Mandela 28Leadership Traits in Practice 30George Washington (1732–1799) 30Winston Churchill (1874–1965) 31Mother Teresa (1910–1997) 32Bill Gates (1955–) 34Oprah Winfrey (1954–) 35Summary 36Application 382.1 Case Study 382.2 Leadership Traits Questionnaire 402.3 Observational Exercise 432.4 Reflection and Action Worksheet 45References 46 Chapter 3. Engaging People’s Strengths 49Introduction 49Strengths-Based Leadership Explained 50Historical Background 50Identifying and Measuring Strengths 52Strengths-Based Leadership in Practice 62Discovering Your Strengths 62Developing Your Strengths 64Leadership Snapshot: Steve Jobs 66Recognizing and Engaging the Strengths of Others 67Fostering a Positive Strengths-Based Environment 69Summary 70Application 733.1 Case Study 733.2 Leadership Strengths Questionnaire 753.3 Observational Exercise 783.4 Reflection and Action Worksheet 79References 80 Chapter 4. Understanding Philosophy and Styles 83Introduction 83Leadership Philosophy Explained 83Theory X 84Theory Y 86Leadership Styles Explained 89Authoritarian Leadership Style 90Democratic Leadership Style 91Laissez-Faire Leadership Style 92Leadership Snapshot: Victoria Ransom 93Leadership Styles in Practice 94Summary 95Application 974.1 Case Study 974.2 Leadership Styles Questionnaire 994.3 Observational Exercise 101 4.4 Reflection and Action Worksheet 102 References 103Chapter 5. Attending to Tasks and Relationships 105 Introduction 105 Task and Relationship Styles Explained 106 Task Style 106 Relationship Style 107 Leadership Snapshot: Mick Wilz 108 Task and Relationship Styles in Practice 109 Task Leadership 110 Relationship Leadership 111 Summary 115 Application 116 5.1 Case Study 116 5.2 Task and Relationship Questionnaire 117 5.3 Observational Exercise 119 5.4 Reflection and Action Worksheet 120 References 121Chapter 6. Developing Leadership Skills 123 Introduction 123 Administrative Skills Explained 124 Administrative Skills in Practice 124 Interpersonal Skills Explained 127 Interpersonal Skills in Practice 127 Leadership Snapshot: Coquese Washington 129 Conceptual Skills Explained 132 Conceptual Skills in Practice 132Summary 137Application 1406.1 Case Study 1406.2 Leadership Skills Questionnaire 1426.3 Observational Exercise 1446.4 Reflection and Action Worksheet 146References 147 Chapter 7. Creating a Vision 149Introduction 149Vision Explained 150A Picture 150A Change 151Values 151Leadership Snapshot: Rosalie Giffoniello 152A Map 154A Challenge 154Vision in Practice 155Articulating a Vision 155Implementing a Vision 160Summary 161Application 1637.1 Case Study 1637.2 Leadership Vision Questionnaire 1657.3 Observational Exercise 1677.4 Reflection and Action Worksheet 168References 169 Chapter 8. Establishing a Constructive Climate 171Introduction 171Constructive Climate Explained 171Climate in Practice 172Providing Structure 172Clarifying Norms 173 Building Cohesiveness 175 Promoting Standards of Excellence 178 Leadership Snapshot: Meg Whitman 180 Summary 186 Application 188 8.1 Case Study 188 8.2 Organizational Climate Questionnaire 190 8.3 Observational Exercise 192 8.4 Reflection and Action Worksheet 193 References 194 Chapter 9. Listening to Out-Group Members 197 Introduction 197 Out-Group Members Explained 198 How Out-Groups Form 199 The Impact of Out-Group Members 201 Out-Group Members in Practice 204 Strategy 1: Listen to Out-Group Members 204 Strategy 2: Show Empathy to Out-Group Members 205 Strategy 3: Recognize the Unique Contributions of Out-Group Members 205 Strategy 4: Help Out-Group Members Feel Included 207 Strategy 5: Create a Special Relationship With Out-Group Members 208 Strategy 6: Give Out-Group Members a Voice and Empower Them to Act 209 Leadership Snapshot: Abraham Lincoln 210 Summary 211Application 2139.1 Case Study 2139.2 Building Community Questionnaire 2159.3 Observational Exercise 2179.4 Reflection and Action Worksheet 218References 219Chapter 10. Handling Conflict 221Introduction 221Conflict Explained 222Communication and Conflict 224Conflict on the Content Level 225Leadership Snapshot: Humaira Bachal 227Conflict on the Relational Level 229Handling Conflict in Practice 233Fisher and Ury Approach to Conflict 234Communication Strategies for Conflict Resolution 239Kilmann and Thomas Styles of Approaching Conflict 244Summary 249Application 25210.1 Case Study 25210.2 Conflict Style Questionnaire 25410.3 Observational Exercise 25710.4 Reflection and Action Worksheet 258References 259Chapter 11. Addressing Ethics in Leadership 261Introduction 262Leadership Ethics Explained 262 Leadership Ethics in Practice 262 1. The Character of the Leader 262 2. The Actions of the Leader 265 Leadership Snapshot: Warren Buffett and Bill and Melinda Gates 268 3. The Goals of the Leader 269 4. The Honesty of the Leader 270 5. The Power of the Leader 272 6. The Values of the Leader 273 Summary 275 Application 277 11.1 Case Study 277 11.2 Core Values Questionnaire 279 11.3 Observational Exercise 281 11.4 Reflection and Action Worksheet 283 References 284 Chapter 12. Overcoming Obstacles 287 Introduction 287 Obstacles Explained 287 Overcoming Obstacles in Practice 288 Obstacle 1: Unclear Goals 289 Obstacle 2: Unclear Directions 290 Obstacle 3: Low Motivation 293Leadership Snapshot: Bill Courtney 294Obstacle 4: Complex Tasks 297Obstacle 5: Simple Tasks 298Obstacle 6: Low Involvement 299Obstacle 7: Lack of a Challenge 300Summary 301Application 30312.1 Case Study 30312.2 Path-Goal Styles Questionnaire 30512.3 Observational Exercise 30712.4 Reflection and Action Worksheet 308References 309 Chapter 1. Understanding Leadership 1Introduction 1Leadership Explained 1“Leadership Is a Trait” 4“Leadership Is an Ability” 5“Leadership Is a Skill” 5“Leadership Is a Behavior” 6“Leadership Is a Relationship” 6“Leadership Is an Influence Process” 7Global Leadership Attributes 8The Dark Side of Leadership 8Leadership Snapshot: Indra Nooyi 10Summary 11Application 131.1 Case Study 131.2 Conceptualizing Leadership Questionnaire 141.3 Observational Exercise 141.4 Reflection and Action Worksheet 18References 19Chapter 2. Recognizing Your Traits 21Introduction 21Leadership Traits Explained 22Intelligence 22Confidence 23Charisma 24Determination 25Sociability 25Integrity 26Leadership Snapshot: Nelson Mandela 27Leadership Traits in Practice 29George Washington (1732–1799) 29Winston Churchill (1874–1965) 30Mother Teresa (1910–1997) 31Bill Gates (1955–) 32Oprah Winfrey (1954–) 33Summary 35Application 372.1 Case Study 372.2 Leadership Traits Questionnaire 392.3 Observational Exercise 422.4 Reflection and Action Worksheet 44References 45Chapter 3 Engaging Strengths 47Introduction 47Strengths-Based Leadership Explained 48Historical Background 48Identifying and Measuring Strengths 50Strengths-Based Leadership in Practice 58Discovering Your Strengths 58Developing Your Strengths 59Addressing Your Weaknesses 61Leadership Snapshot: Steve Jobs 62Recognizing and Engaging the Strengths of Others 63Fostering a Positive Strengths-Based Environment 65Summary 66Application 693.1 Case Study 693.2 Leadership Strengths Questionnaire 713.3 Observational Exercise 743.4 Reflection and Action Worksheet 75References 76Chapter 4. Understanding Philosophy and Styles 79Introduction 79Leadership Philosophy Explained 80Theory X 80Theory Y 52Leadership Styles Explained 84Authoritarian Leadership Style 85Democratic Leadership Style 87Laissez-Faire Leadership Style 87Leadership Snapshot: Victoria Ransom 89Leadership Styles in Practice 90Summary 91Application 934.1 Case Study 934.2 Leadership Styles Questionnaire 954.3 Observational Exercise 974.4 Reflection and Action Worksheet 98References 99Chapter 5. Attending to Tasks and Relationships 101Introduction 101Task and Relationship Styles Explained 102Task Style 102Relationship Style 103Leadership Snapshot: Mick Wilz 104Task and Relationship Styles in Practice 105Task Leadership 105Relationship Leadership 106Summary 111Application 1125.1 Case Study 1125.2 Task and Relationship Questionnaire 1135.3 Observational Exercise 1155.4 Reflection and Action Worksheet 116References 117Chapter 6. Developing Leadership Skills 119Introduction 119Administrative Skills Explained 120Administrative Skills in Practice 121Interpersonal Skills Explained 123Interpersonal Skills in Practice 123Leadership Snapshot: Coquese Washington 124Conceptual Skills Explained 127Conceptual Skills in Practice 128Summary 132Application 1346.1 Case Study 1346.2 Leadership Skills Questionnaire 1366.3 Observational Exercise 1386.4 Reflection and Action Worksheet 140References 141Chapter 7. Creating a Vision 143Introduction 143Vision Explained 144A Picture 144A Change 145Values 145Leadership Snapshot: Rosalie Giffoniello 146A Map 148A Challenge 148Vision in Practice 149Articulating a Vision 149Implementing a Vision 150Summary 152Application 1547.1 Case Study 1547.2 Leadership Vision Questionnaire 1567.3 Observational Exercise 1587.4 Reflection and Action Worksheet 159References 160Chapter 8. Establishing a Constructive Climate 161Introduction 161Constructive Climate Explained 161Climate in Practice 162Providing Structure 162Clarifying Norms 163Building Cohesiveness 164Promoting Standards of Excellence 168Leadership Snapshot: Meg Whitman 169Summary 175Application 1778.1 Case Study 1778.2 Organizational Climate Questionnaire 1798.3 Observational Exercise 1818.4 Reflection and Action Worksheet 182References 183Chapter 9. Embracing Diversity and Inclusion 185Introduction 185Diversity and Inclusion Explained 186Definitions 186Brief Historical Perspective 188Inclusion Framework 192Leadership Snapshot: Xerox Corporation 194Diversity and Inclusion in Practice 196Model of Inclusive Practices 196Leader Practices That Advance Diversityand Inclusion 200Barriers to Embracing Diversity and Inclusion 203Summary 208Application 2109.1 Case Study 2109.2 Cultural Diversity Questionnaire 2129.3 Observational Exercise 2159.4 Reflection and Action Worksheet 216References 217Chapter 10. Listening to Out-Group Members 219Introduction 219Out-Group Members Explained 221How Out-Groups Form 221The Impact of Out-Group Members 223Out-Group Members in Practice 226Strategy 1: Listen to Out-Group Members 226Strategy 2: Show Empathy to Out-Group Members 226Strategy 3: Recognize the Unique Contributionsof Out-Group Members 227Strategy 4: Help Out-Group Members Feel Included 229Strategy 5: Create a Special RelationshipWith Out-Group Members 229Strategy 6: Give Out-Group Members a Voiceand Empower Them to Act 230Leadership Snapshot: Abraham Lincoln 231Summary 231Application 23410.1 Case Study 23410.2 Building Community Questionnaire 23610.3 Observational Exercise 23810.4 Reflection and Action Worksheet 239References 240Chapter 11. Managing Conflict 241Introduction 241Conflict Explained 242Communication and Conflict 243Conflict on the Content Level 244Leadership Snapshot: Humaira Bachal 246Conflict on the Relational Level 248Managing Conflict in Practice 252Fisher and Ury Approach to Conflict 252Communication Strategies for Conflict Resolution 257Kilmann and Thomas Styles of Approaching Conflict 261Summary 265Application 26711.1 Case Study 26711.2 Conflict Style Questionnaire 26911.3 Observational Exercise 27211.4 Reflection and Action Worksheet 273References 274Chapter 12. Addressing Ethics in Leadership 275Introduction 275Leadership Ethics Explained 276Leadership Ethics in Practice 2761. The Character of the Leader 2772. The Actions of the Leader 279Leadership Snapshot: Warren Buffett and Bill and Melinda Gates 2823. The Goals of the Leader 2834. The Honesty of the Leader 2845. The Power of the Leader 2866. The Values of the Leader 287Culture and Leadership Ethics 288Summary 289Application 29112.1 Case Study 29112.2 Sample Items From the Ethical Leadership Style Questionnaire 29312.3 Observational Exercise 29712.4 Reflection and Action Worksheet 299References 300Chapter 13. Overcoming Obstacles 301Introduction 301Obstacles Explained 301Overcoming Obstacles in Practice 302Obstacle 1: Unclear Goals 303Obstacle 2: Unclear Directions 304Obstacle 3: Low Motivation 306Leadership Snapshot: Bill Courtney 307Obstacle 4: Complex Tasks 310Obstacle 5: Simple Tasks 311Obstacle 6: Low Involvement 311Obstacle 7: Lack of a Challenge 311Summary 313Application 31513.1 Case Study 31513.2 Path–Goal Styles Questionnaire 31713.3 Observational Exercise 31913.4 Reflection and Action Worksheet 320References 321 * What’s New *What’s moved location *What’s removed If you have any questions, your sales representative is happy to help. 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