CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
9010 North 104th Place. Scottsdale, AZ 85258. 480-361-7788. RL_Consulting@itsm.info. PROFESSIONAL SUMMARY. A Managing Business Consultant of 45 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business … ................
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