INTRODUCTION AND SCOPE OF REPORT

47 U.S.C. § 618(a)(5)(B); 47 CFR § 14.31. Section 717(a) also contains procedures for complaints alleging violations of section 255, 716, or 718. 47 U.S.C. § 618(a)(1)-(4); 47 CFR §§ 14.30-14.38. In response to an informal complaint, the manufacturer or service provider “must produce documents demonstrating its due diligence in exploring accessibility and achievability . . . throughout ... ................
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