Government of New York
Updating to Office 365 DROID RAZR M
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With the pending upgrade to Office 365, the Droid will need to be updated. To update your device, you will need to remove your old email account (username@dot. or firstname.lastname@dot.) and add your new account domain name (firstname.lastname@dot.) by following these instructions:
1. Tap Tools
2. Goto Settings
3. Tap Corporate (under Accounts)
4. Tap Account Settings below DOT email address
5. Select dot account (firstname.lastname@dot.)
6. Scroll to bottom
7. Select Remove Account
8. Select Ok to confirm
9. Select Close at Encryption requirement removed
10. Tap Back button.
11. Select Add account
12. At ‘Add an Account’ screen, tap Corporate
• Enter your email address (firstname.lastname@dot.)
• Enter your login password (AD password), tap Next
• You will receive prompt that Setup could not finish. Tap Edit details
• Enter your email address (firstname.lastname@dot.) in the Domain\username text box. Leave Domain blank
• Enter your login password (AD password) in the Password text box if not already filled (box will appear with ****)
• Enter outlook. (remove dot.state.ny.us) in the Exchange Server text box,
• Ensure there is an orange check mark in “Use secure connection (SSL)”. If not, select it to place checkmark.
• Do NOT check ‘Accept all SSL certificates’
8. Tap Next.
9. At “Remote Security Administration:” screen, tap OK
10. At ‘Account settings’ screen, verify that “Automatic (Push) and “Days to Sync” (two weeks)
11. Verify that the following all are checked: Notify me when email arrives, Sync contacts, Sync calendar, Sync Email and Automatically download attachments are selected. (Period to sync email and Period to Sync Calendar can be changed if user wishes)
12. Select Done
13. At ‘Activate device administrator?’ screen tap Activate.
14. At “Account Setup” page type Office365 for account name.
15. Select next.
16. Tap back button
17. You should now be back at home Screen.
18. Updates complete!
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