User ProvisioningO365 High Level Overview space



User ProvisioningO365 High Level Overview space on Jun 16, 2016 10:47 AM by Sari Awadalla (sari.awadalla@)Last modified on Aug 14, 2017 10:23 AM by Christina Cowling (christina.cowling@wisconsi...1. Managing Request1.1. Minimum 1 Business Days1 full business day prior to the employee needing access is required in order to have the employee set up for their first working day.1.2. Submit RequestIf request is not received within the 1 business day minimum, there will be a delay in the user being granted access on their start date.?Forms will be submitted to Agency Admin via email.ParticipantsSupervisor/Manager.1.3. Create &/or Verify User(s) account in UMRAHR will let the Agency Security Officers know there is an update and they?will need to create and/or verify the user(s) account(s) in UMRA.?Don't pass out the user credentials until the following process is completed.?ParticipantsAgency Admin.1.4. Add User to Manually Populated AD O365 Licensing GroupsParticipantsAgency Admin.1.5. Are any Dynamic Licensing Groups Used?1.6. Overnight Delay for Dynamic Group Membership Process1.7. 60 Minute UPN Fix1.8. 30 Minute Delay for Cloud Sync30 minute delay is for the sync to cloud?process?1.9. 30-60 Minute Delay for Microsoft Licensing Process30-60 minute delay for licensing to process1.10. Is Agency Mail Migrated or Skype Requested?The assumption is that eventually every user in the agencies will have their mailboxes migrated.? The mailbox will be created by the agency admin as one of the first things they do.? It will be an on premise mailbox until they request that it be licensed for O365 by this procedure at which point the decision points will be followed.?1.11. Open SR to Collaboration TeamParticipantsAgency Admin.2. Managing Validation & Processing2.1. Migrate New User Mailbox.to Cloud and/or Enable SkypeLinked ProcessesSee Managing Mailbox Migration process on DET Customer Portal, Office 365 page.3. Managing Reporting and Maintenance3.1. Close Cherwell SREmail SR requester.ParticipantsCollaboration Team.3.2. Notify Requestor that Employee is Set upParticipantsAgency Admin.3.3. Alert EmployeeParticipantsSupervisor/Manager.GlossaryParticipants, Business Owners, ExpertsValueDescriptionAgency AdminCollaboration TeamSupervisor/Manager ................
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