MAN3025: ADMINISTRATIVE MANAGEMENT



MAN3025: ADMINISTRATIVE MANAGEMENT

FALL 2006: CRN 81040 and CRN 81043

(Recommended Prerequisite: SOP 3004)

AUGUST 28 –DECEMBER 15

|INSTRUCTOR: |Dr. Edward A. Johnson |

|OFFICE: |College of Business Administration: 42/3230 |

|OFFICE HOURS: |M 1:30-3:00 p.m.; 5:00-6:00 p.m. |

| |W 1:30-3:00 p.m. |

| |F 8:00-9:00 a.m. |

| |Other times by appointment |

|OFFICE PHONE AND EMAIL: |620-1377; ejohnson@unf.edu |

|CAREER PLANNING WORKSHOP COORDINATOR: | |

| |Beryl A. Johnson |

|OFFICE: |College of Business Administration: 42/3502 |

|OFFICE HOURS: |M 1:30-2:00 p.m.; 5:15-6:00 p.m. |

| |T 12:15-1:00 p.m. |

| |F 8:00-9:00 a.m. |

| |These hours will be in effect except during scheduled Career Planning Workshops. |

| |Other times by appointment |

|OFFICE PHONE AND EMAIL: |620-1298; bjohnson@unf.edu |

|COURSE DESCRIPTION |This is an introductory course in management theory and practice. Management is presented both as a discipline |

| |and as a process. The course is built around four fundamental functions of management (Planning, Organizing, |

| |Leading, and Controlling) and supplemented by materials that focus on current issues affecting the field (quality|

| |management, reengineering, empowerment, high-performance work teams, cultural diversity, outsourcing, |

| |globalization, ethical dilemmas, value-added management, competency-based career planning and development, |

| |project management, value chain management, and changing technology, including electronic commerce and |

| |e-business, etc.). |

|OBJECTIVES OF THE COURSE: |To acquaint students with the management process. This includes understanding the theories behind and the |

| |practical applications of management. |

| |To assist students in developing a variety of management skills. Toward |

| |this end, students will complete five workshops during the course. These workshops will focus on the following |

| |subjects: |

| | |

| |(a) the development of successful strategies and activities for effective career planning and development; |

| |(b) the development of intercultural skills required for success in global management; |

| |(c) the development of appropriate processes and methodologies for resolving professional ethical dilemmas in a |

| |business environment; |

| |(d) the analysis of contemporary leadership styles and philosophies, including a personal assessment; |

| |(e) the analysis of conflict handling and negotiation skills, including what strategies work best and when they |

| |work best. |

| | |

| |To expose students to a number of video cases. These cases, all focusing on important management issues, are |

| |based on videos from ABC News/Prentice Hall Video Library and several management training/development companies. |

| |To expose students to a number of self-assessment learning exercises. These exercises are organized around |

| |individual, group, and organizational processes. |

|REQUIRED TEXT: |Robbins, Stephen P. and DeCenzo, David A., Fundamentals of Management, Fifth Edition, (New Jersey: Prentice-Hall,|

| |2005). |

|AMERICANS WITH DISABILITIES ACT (ADA) |If you have a disability (as defined by the Americans with Disabilities Act [ADA]) that requires an |

| |accommodation, please inform me during the first week of class so that I may take appropriate action. You should|

| |also notify the Office of Disabled Services. |

|ASSIGNMENTS: |Readings: Students are expected to complete the reading assignments by the dates noted on the class schedule. |

| |Assessment Exercises: Students are expected to complete the self-assessment learning exercises by the dates noted|

| |on the class schedule. |

| |Workshops: Students are expected to attend all scheduled workshops throughout the semester. One workshop (Career|

| |Planning) will be offered outside of the regular class time. Students are required to attend the workshops on the|

| |dates that they are scheduled. |

| |All projects/papers associated with these workshops are to be completed by the dates noted on the class assignment|

| |schedule. Unless a student’s petition is accepted (see “Grading” below), turning in assignments after the due |

| |date will result in the assignment not being accepted. |

|CLASS ATTENDANCE: |Regular classroom attendance is expected; Career Planning Workshop attendance is required. Absenteeism may |

| |adversely affect the student's grade in this course. A significant portion of the information presented in class |

| |and in workshops will be in addition to the material covered in the textbook. In the case of an absence from |

| |class, it is the student's responsibility to get notes, assignments, etc., from another member of the class. The |

| |professor will not prompt the student to do this--it is the student's responsibility. Absence is not a legitimate|

| |reason for being unaware of announced changes in class activities, workshops, and dates for assignments and |

| |examinations. |

|GRADING: |All examinations will cover the materials discussed in class, the workshops, the textbook, classroom and workshop |

| |handouts, videos presented in class, and other reading assignments and exercises. |

| | |

| |Exam No. 1 25% |

| |Exam No. 2 25% |

| |Exam No. 3 30% |

| |Workshop 1 10%* |

| |Workshop 3 5% |

| |Workshops 2, 4, 5 (Combined) 5%** |

| |Total 100% |

| | |

| |*To receive credit for Workshop 1, a student must participate in a Career Planning Workshop and complete the |

| |Career Planning Project. |

| | |

| |**If student does not complete Workshop 5, 2 percentage points will be deducted from his/her final grade. |

| | |

| |Students may petition to take a make-up exam, the Career Planning Workshop, and/or other scheduled workshops. The|

| |petition(s) must be in the form of a formal letter to the professor in which the reason for needing the make-up |

| |exam and/or workshop is clearly stated. Appropriate documentation must be attached supporting the request for a |

| |make-up exam, the Career Planning Workshop, and/or other scheduled workshops. At the discretion of the professor,|

| |the petition may be granted and the student allowed to take the appropriate make-up exam and/or workshop. The |

| |make-up exam and/or workshop will be scheduled by the professor or the career planning workshop coordinator. |

| |These must be completed within two weeks of the scheduled exam and/or workshop unless further supporting |

| |documentation is provided and approved. If not completed within this time period, the student will receive a zero |

| |for the exam and/or workshop. |

| | |

| |If a student has any questions about the grade received for an examination or other assignment, he/she must |

| |address this with the professor or career planning workshop coordinator within two weeks of the date that the |

| |exam/assignment is returned to the class. |

| |If a student has been allowed to take a make-up exam, this period will be two weeks from the time of the make-up. |

| | |

| | |

| | |

| | |

| |The following grading system will be used: |

| | |

| |A 90-100 |

| |B 80-89 |

| |C 70-79 |

| |D 60-69 |

| |F Below 60 |

|ACADEMIC INTEGRITY: |“In order to protect the integrity of the teaching, learning and evaluation process, the University of North |

| |Florida expects all members of the academic community to respect the principle of academic freedom, and to behave |

| |with academic integrity. Briefly stated, academic misconduct shall consist of any attempt to misrepresent one’s |

| |performance on any exercise submitted for evaluation. |

| | |

| |The primary responsibility for ensuring adherence to the principle of academic integrity rests with students and |

| |faculty. Moreover, and according to University policy, if you become aware of any misconduct related to academic |

| |integrity, you should inform the instructor or another appropriate authority (e.g., the department chair, |

| |associate dean, etc.). |

| | |

| |Violations of the principle of academic integrity include, but are not limited to: (a) cheating, (b) fabrication &|

| |falsification, (c) multiple submissions, (d) plagiarism, (e) abuse of academic materials, (f) complicity in |

| |academic dishonesty.” (Academic Standards Committee, UNF) |

| | |

| |At a minimum, the action to be taken by this instructor and/or career planning workshop coordinator for any |

| |incidence of violation of academic integrity will be a zero on any assignment (examinations, cases, exercises, |

| |projects, etc.), in which the violation occurred. |

| |At the instructor’s discretion, the action taken may be more than this minimum. Please consult the University |

| |Catalog regarding the University’s official statement of policies and procedures as they apply to students. |

|WALL STREET JOURNAL |Each student enrolling in one or more Coggin College of Business (CCB) courses numbered 3000 or higher will be |

| |assessed a fee during Fall, 2006. In return, each student will be able to pick up a copy of THE WALL STREET |

| |JOURNAL (WSJ) from locations within the College. Moreover, each student will receive access to all of the WSJ’s |

| |on-line editions (e.g., European, Asian). |

|NOTICE OF POTENTIAL CHANGE |Everything in this syllabus (e.g., schedules, policies, and assignments) is intended to be a good representation of|

| |what the student can expect in this course. However, the instructor reserves the right to make changes as deemed |

| |appropriate. |

MANAGEMENT 3025: ADMINISTRATIVE MANAGEMENT

CRN 81040 and CRN 81043, FALL 2006

ASSIGNMENT SCHEDULE AND TEST DATES

PART ONE: INTRODUCTION

AUG 28 Chapter 1 Managers and Management

AUG 30 Chapter 1 Managers and Management

History Module: The Historical Roots of Contemporary Management Practices

S.A.L.: How Motivated Am I to Manage? (p. 19)

SEPT 6 Chapter 2 Managing In a Contemporary World

Workshop 1 Introduction to the CAREER PLANNING WORKSHOP

THE LEADERSHIP ARCHITECT( PROJECT (Lombardo and Eichinger)

PAPER DUE ON WEDNESDAY, OCTOBER 18 by 7:30 p.m.

SEPT 11 Workshop 2 BUILDING THE TRANSNATIONAL TEAM:

Intercultural Skills for Global Managers.

Video: “Building the Transnational Team” (Transnational Management Associates Ltd.)

Assessment Exercise: AM I WELL-SUITED FOR A CAREER AS A GLOBAL MANAGER?

PART TWO: PLANNING

SEPT 13 Chapter 3 Foundations of Planning

SEPT 18 Chapter 3 Foundations of Planning

Video: “The Business of Toys” (ABC News/Prentice Hall Video Library)

SEPT 20 Chapter 4 Foundations of Decision Making

SEPT 25 Workshop 3 BUSINESS ETHICS: Identifying and Resolving Ethical Dilemmas in Business

Video: “Business Ethics: A Guide to Identifying and Resolving Ethical Dilemmas in Business” (MTI Film & Video)

Supplemental Reading: “The Use of Student-Developed Mini-Cases for Ethical Skill Development: An Undergraduate Learning Experience,” Dr. Edward A. Johnson, SAM International Business Conference, McLean, Virginia, April 2002. To be distributed in class on September 20. Paper due on October 4.

SEPT 27 Chapter 4 Quantitative Module: Quantitative Decision-Making Aids

OCT 2 Chapter 7 Managing Change, Stress, and Innovation

OCT 4 Examination EXAMINATION NO. 1: CHAPTERS 1 - 4

PART THREE: ORGANIZING

OCT 11 Chapter 5 Basic Organization Designs

OCT 16 Chapter 5 Basic Organization Designs

S.A.L.: What Type of Organization Structure Do I Prefer? (p. 171)

OCT 18 Chapter 6 Staffing and Human Resource Management

OCT 23 Chapter 6 Staffing and Human Resource Management

Career Module: Building Your Career

OCT 25 Chapter 8 Foundations of Individual and Group Behavior

S.A.L.: Am I Burned Out? (p. 241)

OCT 30 Chapter 8 Foundations of Individual and Group Behavior

NOV 1 Examination EXAMINATION NO. 2: CHAPTERS 5 - 8

NOV 6 Chapter 9 Understanding Work Teams

Video: “Working In Teams”

Group Dynamics Questionnaire

S.A.L.: How Good Am I At Building and Leading a Team? (p. 303)

PART FOUR: LEADING

NOV 8 Chapter 10 Motivating and Rewarding Employees

NOV 13 Chapter 10 Motivating and Rewarding Employees

S.A.L.: What Motivates Me? (p. 321)

NOV 15 Chapter 11 Leadership and Trust

NOV 20 Chapter 11 Leadership and Trust

Community Leader Presentation

NOV 22 Chapter 11 Leadership and Trust

Workshop 4 Assessment Exercise: WHAT’S MY LEADERSHIP STYLE?

NOV 27 Chapter 12 Communication and Interpersonal Skills

NOV 29 Chapter 13 Foundations of Control

Self-Study Project

DEC 4 Chapter 14 Operations and Value Chain Management

DEC 6 Examination EXAMINATION NO. 3 (Last Exam): CHAPTERS 9-14

SEE NEXT PAGE FOR FINAL EXAM WEEK ACTIVITY

FINAL EXAM WEEK ACTIVITY

Workshop 5 CONFLICT RESOLUTION AND NEGOTIATION SKILLS:

Analyzing Your Conflict Handling and Negotiation Skills

Assessment Exercise: WHAT’S MY PREFERRED CONFLICT-HANDLING STYLE?

MAN 3025 CRN 81040 (M, W: 12:00 noon – 1:15 p.m.) Workshop 5 will be held from

11:00 a.m.-12:50 p.m., Wednesday, Dec. 13

MAN 3025 CRN 81043 (M, W: 6:00 p.m. – 7:15 p.m.) Workshop 5 will be held from

6:00 p.m.-7:50 p.m., M, Dec. 11

Dr. Edward A. Johnson

College of Business Administration

University of North Florida

Dr. Johnson is a Professor of Management at the University of North Florida. His areas of specialization include human resource management, leadership development, organization behavior, industrial relations, general management, and international business.

He served as the Dean of Business Administration at four universities: Rochester Institute of Technology, Texas Christian University, University of Colorado at Boulder, and University of North Florida. Prior to assuming a full-time teaching/research position at UNF, he served for a two-year assignment as Interim Vice President for University Relations and Interim Executive Director of the University Foundation at UNF.

Dr. Johnson’s research has focused on a number of human resource and labor relations issues, the structure and design of work, retirement policies and practices of major U.S. business corporations, strategic marketing of higher education, and the design of effective and efficient career planning and development models.

He has published a number of articles, monographs, textbook chapters, and papers in the areas noted above.

He has also presented papers in several of these areas, both in the U.S. and abroad.

Dr. Johnson has had extensive business experience as an executive at Bloomingdale’s Department Store in New York City and as Chairman of the Board of Directors at Blue Cross, Rochester, NY. In addition, he has been actively involved in a number of executive and management training and development activities.

He has served on several corporate boards, including Merrill Lynch Home Equity Acceptance, Inc., and Residential Mortgage Investments, Inc. He also served as vice chair and commissioner on the International Relations and Marketing Development Commission, Office of the Mayor, Jacksonville, Florida.

Dr. Johnson has received a number of civic, professional, academic, and student awards during his career in higher education. In 1998 and 2002, he received a UNF Outstanding Undergraduate Teaching Award.

He has a B.A. in Psychology from Antioch College, a Master’s degree in Industrial and Labor Relations from Cornell University, and a Ph.D. in Management from Michigan State University.

Beryl A. Johnson

College of Business Administration Workshop Coordinator

University of North Florida

Mrs. Johnson recently returned to an academic position after 20 years of experience in banking, insurance, financial services, and health care. Prior to her business experience, she taught at the Rochester Institute of Technology and the Community College of the Finger Lakes. She also conducted research projects at West Virginia University. While at WVU, she co-authored a book about one major project.

Mrs. Johnson has professional experience in the areas of human resources, employee communication, team development, training, and management development. She was a manager with Mayo Clinic and American Express in Jacksonville, and she served as a Corporate Vice President with Texas American Bancshares in Fort Worth, TX. She was also the first Director of Human Resources for the Colorado Compensation Authority in Denver, CO.

She received a bachelor’s degree from the College of Communication Arts and the Honors College at Michigan State University and a master’s degree in Industrial Relations from West Virginia University.

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