Educational technologists Team Leader



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Education Business Services (Stoke) Ltd is a subsidiary company of Stoke on Trent College

JOB DESCRIPTION

|General Details |

|Job Title |Apprenticeships Admissions Advisor (maternity cover) |

|Vacancy no. |VN1619 |

|Programme Area |Learner Services |

|Reporting to |Admissions Team Leader |

|Responsible for |n/a |

|Place of work |Cauldon and Burslem |

|Tenure |Temporary, Fixed Term up to 12 months |

|Hours/FTE |37 hours per week, FTE 1.0 |

|Salary |£17,184 (SCP12, Grade 2A), pro rata |

|Terms & Conditions |EBS Support |

|DBS |Subject to an Enhanced DBS Disclosure |

|Interview date |9 March 2018 |

|Closing date |4 March 2018 |

The Post

The Admissions Advisor role is to support the Apprenticeship Recruitment Team and Admissions colleagues in managing the process of taking applications for apprenticeships, desk and telephone-screening, arranging initial assessments and interviews, and supporting the interview process. This role will also support full-time study programme admissions at busy times. The role may be based at either campus and will include some out of hours work to facilitate interviews at times convenient to candidates and employers.

Main duties and responsibilities

1. Providing customers with a high quality Information, Advice and Guidance Service on apprenticeship courses in accordance with the agreed Admissions Team Code of Practice.

2. Administering all aspects of the Apprenticeship application process, from acknowledging applications (either online, NAS, UCAS, hand-written etc.), desk and telephone screening to arranging interviews and administering initial assessments for candidates.

3. Updating the National Apprenticeship Service database as required.

4. Updating Pro-Solution throughout the application process to include interview dates, offers and acceptances.

5. Supporting the Apprenticeship Recruitment Advisors during the interview process where necessary.

6. Providing reports on applications for managers.

7. Working flexibly as a member of the School Liaison and Admissions team which will include supporting events at schools and college which may go outside normal working hours.

8. Liaising with other College teams and other agencies as necessary, ensuring that candidates are referred appropriately.

9. To identify the financial, health and safety, equality, confidentiality or other risks associated with the post’s sphere of responsibility and to define and take positive action to manage these risks.

10. Support the School Liaison and Admissions Team Leader with the collection of Customer Feedback and respond to any issues identified.

11. Such other duties as may reasonably be required commensurate with your skills and experience.

12. To carry out all the above duties in the context of the practical application of the College’s Equality and Diversity policy and Admissions policy and acting responsibly at all times in order to maintain the health and safety of yourself and others

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Person Specification

Evidence Key

|A  = |Application |

|I   = |Interview |

|R  = |References |

|C = |Certificate |

|M  = |Micro session |

|P  = |Presentation |

| | |

|Or a combination |

| | | | |

|Requirement |Essential |Desirable |Evidence |

| | | | |

|Good standard of general education including Level 2 qualification (GCSE A* - C or |( | |A/C |

|equivalent) in Maths and English or willingness to work towards this. | | | |

| | | | |

|Previous experience in a customer-focused role. |( | |A |

| | | | |

|Qualification in IAG to at least Level 2 or a willingness to work towards this | |( |A/C |

| | | | |

|Effective written, oral communication & interpersonal skills |( | |A,I |

| | | | |

|Highly developed organisational and administrative skills |( | |A/I |

| | | | |

|Ability to provide an effective, approachable & proactive customer focused service |( | |A/I |

| | | | |

|Ability to work under the pressure of tight deadlines |( | |A/I |

| | | | |

|Ability to work as part of a team |( | |A/I |

| | | | |

|Accuracy and attention to detail |( | |A/I |

| | | | |

|Flexible working with some time in schools and at events outside normal working hours. |( | |A, I |

|Access to transport for this. | | | |

| | | | |

|Good IT skills, including word processing, spreadsheets and databases |( | |A,I |

| | | | |

|Possession of a relevant administrative qualification | |( |A,C |

| | | | |

|Commitment to own personal development |( | |A,I |

| | | | |

|Ability to establish credibility and rapport with members of staff and students |( | |A/I |

| | | | |

|An understanding of and commitment to diversity and equality of opportunity |( | |A/I |

TERMS & CONDITIONS FOR EDUCATION BUSINESS SERVICES (STOKE) LTD

The post is offered on an Education Business Services (Stoke) Ltd contract.

Conditions of Appointment

All appointments are offered subject to a period of probationary service up to twelve months, during which time performance will be assessed. In addition, all appointments are subject to:

• medical review

• verification of relevant qualifications

• receipt of references considered suitable by the Company

• a satisfactory enhanced Disclosure check

Pension Arrangements

Education Business Services (Stoke) Ltd staff have the opportunity to participate in the stakeholder pension scheme provided by Scottish Widows.

Working Hours

The standard full time working week for all staff is 37 hours.

Maternity, Paternity & Adoption

The Company operates a Maternity, Paternity and Adoption schemes which provides for the normal statutory benefits.

Sick Pay

The Company has a scheme of sickness benefits, which are over and above the statutory sickness entitlements.

Training and Development

Education Business Services (Stoke) Ltd is committed to the professional and personal development of all our employees. Individual Training and Development plans are formulated via the staff performance review system.

Holidays

Education Business Services (Stoke) Ltd staff are entitled to 30 days of annual leave per year inclusive of public bank holidays. This includes any days which are designated by the Company (e.g., between Christmas and New Year).

Staff Parking

Free and generous parking space is available on site subject to availability at peak times.

Salary Payments

Salary is paid by direct credit transfer to your bank or building society account in 12 equal parts. Payment is made on the 27th day of each month or the next working day thereafter.

Notice Periods

The amount of notice you are required to give and entitled to receive is 1 months. Fixed term appointments may be offered with a notice period of one week, depending upon the length of the fixed term. The notice period applicable during a probationary period is 1 week.

Location of Work

Your principal place of work will be at the site given in the job description of the post. However, you may be required to work on either temporary or indefinite basis, at any premises at which the Company may from time to time provide services.

Equality of Opportunity

Education Business Services (Stoke) Ltd is committed to the principle of equal opportunity. We will ensure that no employee, applicant for employment or student receives less favourable treatment on any grounds, which cannot be seen to be justified in relation to employment, education and training.

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