Home | Human Resources



P3: Level StandardsGENERAL ROLEThis level is accountable for directly providing service to any assigned work unit at the University. The service can focus on a single or a variety of job functions with varying degrees of independence. Positions at this level may supervise student or support employees. Incumbents:Put into effect what is required by defined job duties and responsibilities following professional norms or established procedures and protocols for guidance.Alter the order in which work or a procedure is performed to improve efficiency and effectiveness.Recommend or implement modifications to practices and procedures to improve efficiency and quality, directly affecting the specific office operation or departmental procedure or practice.INDEPENDENCE AND DECISION-MAKING Supervision ReceivedWorks under limited supervision. Context of DecisionsUtilizes general departmental guidelines to develop resolutions outside the standard practice. Job ControlsPossesses considerable freedom from technical and administrative oversight while the work is in progress.Defines standard work tasks within departmental policies, practices, and procedures to achieve outcomes.Serves as the advanced resource to whom more junior employees go to for technical PLEXITY AND PROBLEM SOLVING Range of issuesHandles a variety of work situations that are cyclical in character, with occasionally complex situations.Issues are regularly varied. Problems tend to be technical or programmatic in nature. Course of ResolutionAssesses a variety of situations, and develops resolutions through choosing among options based on past practice or experience. Measure of CreativityIssues are solvable through deep technical know-how and imaginative workarounds.Most of the obstacles, issues, or concerns encountered require considering alternative practice or policy MUNICATION EXPECTATIONS Manner of Delivery and ContentRegularly provides information on finished materials to others.SCOPE AND MEASURABLE EFFECTActions regularly affect an individual, item, event, or incident, etc.Actions taken are generally done to meet reporting requirements or regulatory guidelines, or to satisfy internal checks and balances and/or existing standards.Incumbents have an indirect impact on a larger action or process, such as serving as a single component in an approval process, where the process is “owned” by a different work unit.May be designated to guide or organize the work of several employees within the unit.Job TemplateGENERAL SUMMARYResponsible for tracking and maintaining student enrollment and academic records; University class and semester schedules; curriculum prerequisites and graduation requirements. REPORTING RELATIONSHIPS AND TEAMWORKWorks under general supervision of a supervisor or manager.ESSENTIAL DUTIES AND RESPONSIBILITIESThe intent of this section is to list the primary, fundamental responsibilities of the job – that is, the duties that are central and vital to the role. Fundamental to any unit within the Office of the Registrar, this role will:Maintains the accuracy and integrity of academic records. Serves as a resource to faculty, administration, students, parents, and others regarding student records data and the associated policies and procedures.Monitors compliance with applicable University policy and by-laws, state and federal regulatory guidance and legislation and regional accreditation requirements. Troubleshoots, researches, and resolves problems of a routine nature.Anticipates and solves procedural problems resulting from policy changes.Works closely with other staff in the Registrar’s office and other University offices to ensure smooth coordination and accuracy of information.Provides exceptional customer service to faculty, staff, students, alumni, and other University officials Represents the office and the registrar function on various campus and university-wide committees. Performs related work as required.Will be assigned to an area of focus in the Office of the Registrar. Specialized tasks may include functions related to:Records, record-keeping and data retentionStudent registration and direct student supportDegree audit and conferralNCAA and/or Title IV complianceSchedule of classes and final examsCatalog and curriculum managementBusiness and systems responsibilities that support the operational functions of the Office of the RegistrarMINIMUM QUALIFICATIONSBachelor’s degree in related field. Two years of related experience. OR Associate’s degree.Four years of related experience.ORSix years of related experience. COMPETENCIESKnowledge of:Practices and procedures of student academic recordsStandard recordkeeping proceduresSupport systems for data management Academic regulationsRelational databases and/ or student information systems, Microsoft Office and other related software applications Skill in:TroubleshootingPlanning and organizationUnderstanding students and fostering student and University successDeveloping and maintaining effective and appropriate working relationships Critical thinking, problem solving, and analysis Ability to:Guide students and faculty through Registrar and Registrar-related processesPerform multi-step data reconciliationInterpret data to inform routine business practicesCommunicate effectively through both oral and written meansRespect diversity and work collaboratively with individuals of diverse cultural, social and educational backgroundsMaintain the confidentiality of information and professional boundariesWork independently to analyze available information, draw conclusions and understandings, and present such conclusions effectively to management ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download