Grievance Policy - California Department of Health Care ...
If the Participant is eligible for Medi-Cal only or for Medi-Cal and Medicare, he or she is entitled to pursue the grievance with the Department of Health Care Services by contacting or writing to: Ombudsman Unit. Medi-Cal Managed Care Division. Department of Health Care Services. P.O. Box 997413. Mail Station 4412. Sacramento, CA 95899-7413 ................
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