UPU Market Research Advancing financial

UPU Market Research Bulletin

2 Advancing financial

The Universal PoistnalcUnliuons: ion through

provider of value-added solutions

access to insurance:

the role of

postal networks

Published by the Universal Postal Union (UPU) Berne, Switzerland Printed in Switzerland by the printing services of the International Bureau of the UPU

Copyright ? 2016 UPU All rights reserved

Except as otherwise indicated, the copyright in this publication is owned by the Universal Postal Union. Reproduction is authorized for non-commercial purposes, subject to proper acknowledgement of the source. This authorization does not extend to any material identified in this publication as being the copyright of a third party. Authorization to reproduce such third party materials must be obtained from the copyright holders concerned.

AUTHORS: Javier Garcia, Anne-Claude Kelly, Alba-Lucy Vinueza, Antonio Caeiro, Luc Hauss, Daniel Nieto

TITLE: UPU Market Research Bulletin No. 2, The Universal Postal Union: provider of value-added solutions

DESIGN: UPU graphic arts Unit

CO N TAC T: Regulation, Economics and Markets Directorate Universal Postal Union 3015 BERNE SWITZERLAND

EDITORS: Jos? Ans?n, jose.anson@upu.int Alexander Thern-Svanberg, alexander.thern-svanberg@upu.int

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The UPU Customs Declaration System

in a nutshell An integrated system that serves customers, Posts and Customs alike. Customers can enter data about a postal item on line, and Posts can give Customs advance data about an item

9

More cash and lower costs: can both be true?

To help operators secure and accelerate their international settlements, the UPU has implemented a simple, affordable and secure centralized clearing and settlement solutions for all postal operators

11

The UPU Global Monitoring System in the context of the Internet of things

The Internet of Things typically involves smart objects, radio frequency technologies, machine-to-machine communication,

and a central hub of information

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A reliable address? The delivery point address format is country specific. A reliable address starts with providing optimum conditions for inputting the address data for the sender and, most importantly, for the recipient

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The importance of digital transformation

Digital tools are changing how companies are structured and how they communicate, and sell. This has triggered the digital transformation of the postal industry. Trust, digital identities and e-authentication, open data and e-government, e-commerce, interoperability, mobile and big data are now the drivers for this transformation

UPU Market Research Bulletin 2

The UPU recently hosted a session on UPU value-added solutions during the 2016 POST-EXPO, a major annual event for the international postal, express and mailing industry. POST-EXPO provides an invaluable platform for postal companies from across the globe to discover new trends, developments and ideas that will shape the future of the postal sector.

With e-commerce listed as a top priority for the future Istanbul World Postal Strategy, the UPU hosted a session at POST-EXPO on innovative e-commerce solutions including the Customs Declaration System (CDS), the Global Monitoring System, POST*CODE and live.post. This issue of the Market Research Bulletin contains articles drawn from the presentations made during that session.

The market-ready solutions presented in the articles demonstrate the UPU's commitment to facilitating greater interoperability between the extensive global postal network and its external stakeholders, especially its supply chain partners. The solutions also demonstrate the UPU's commitment to anticipating and meeting the changing needs of customers.

Foreword

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