Discuss the potential advantages and disadvantages of ...
MANA 663 - Organizational Behavior/Theory
Review Questions - Exam 2
1. Discuss the importance of non-verbal communication.
2. What can be done from a manager’s standpoint to improve their ability to communicate with employees? Include a discussion of active listening, overload and the use of technology.
3. Compare and contrast the different decision making models, i.e. economic-rational model of decision vs. bounded model of decision-making.
4. How are group decisions different than individual decisions? When are groups better/worse decision makers than individuals?
5. Describe the techniques for increasing the quality of individual and group decisions.
6. From the standpoint of organizations, describe a continuum of prosocial behaviors. What factors are conducive to individuals and organizations working together?
7. Discus the cause of interpersonal and organizational conflict. What are the advantages and disadvantages of conflict at work?
8. Describe and give a realistic example of French and Raven’s types of power. Which type(s) will work best in tomorrow’s organizations?
9. Discuss the contingencies involved in Fiedler’s Contingency and House’s Path Goal theories of leadership. How are these ideas important in the development of a better understanding of leadership?
10. Compare and contrast charismatic vs. transformational leadership. Relate these topics to ethical leadership.
11. In general, what impact has technology had on employees and organizations?
12. What is organizational culture and what purpose does it serve?
13. What are the trends with regard to organizational structure? Discuss how the concepts of the boundaryless organization and the virtual organization are changing how people work together.
14. Why are people resistant to change? How do we break down this resistance?
15. Be able to discuss the following:
a. Escalation of Commitment
b. Tactics of Social Influence
c. Initiation Structure and Consideration
d. LMX
e. Transmitting Culture
f. Matrix Organizations
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