Advantages and Disadvantages of Communication Tools



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|Advantages and Disadvantages of Communication Tools |

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|Use |

|Tools |

|Advantages |

|Disadvantages |

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|Meetings |

|Webinar systems |

|Rich media |

|Participants can interact |

|Schedules must coincide |

|Potential cost |

|Requires some technical ability to coordinate |

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|Conference calling |

|Participants can interact |

|Inexpensive/free |

|Schedules must coincide |

|Voice only |

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|Online chats |

|Participants can interact |

|Inexpensive/free |

|Schedules must coincide |

|Text only |

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|Forums |

|Schedules need not coincide |

|Searchable |

|Supports conversation threads |

|Inexpensive/free |

|Text only |

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|Listservs |

|Schedules need not coincide |

|Inexpensive/free |

|Easy for low-tech participants |

|Text only |

|E-mail can overload inboxes |

|Cannot share documents |

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|Micro-blogs (Twitter) |

|Schedules need not coincide |

|Free |

|Delivery online or by cell phone |

|New service to learn |

|Short text only |

|Cannot share documents |

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|E-mail |

|Schedules need not coincide |

|Inexpensive/free |

|Easy for low-tech participants |

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|E-mail can overload inboxes |

|Cannot track conversation threads |

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|Quick Contacts |

|Listservs |

|Inexpensive/free |

|Easy for low-tech participants |

|E-mail can overload inboxes |

|Cannot share documents |

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|Text Messages |

|Very convenient |

|Short text only |

|Potential cost |

|Resistance from low-tech participants |

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|Micro blogs (Twitter) |

|Dedicated communication channel |

|Free |

|Delivery online or by cell phone |

|Inconvenient for low-tech participants |

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|E-mail |

|Inexpensive/free |

|Convenient for low-tech participants |

|Potential to overload inbox |

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|Sharing Results |

|Blogs |

|Easy to set up |

|Dedicated channel |

|Emphasizes regular communication |

|Must keep content fresh |

|Chronological organization Required |

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|Web sites |

|Easy to access |

|Myriad of tools/features |

|More difficult to set up |

|Potential cost |

|Requires training/ management to maintain |

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|Wiki |

|Easy to access |

|Structured to enable browsing |

|Searchable |

|Maintainable by a team |

|Requires some technical knowledge to set up |

|Potential cost |

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|Recruiting and Publicity |

|eNewsletter |

|Inexpensive |

|Easy to access |

|Requires some technical knowledge to set up |

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|Web sites |

|Easy to access |

|Myriad of tools/features |

|Requires engagement strategy |

|Potential cost |

|Requires training/ management to maintain |

|Myriad tools/ features |

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|Training |

|Learning Management Systems (Moodle) |

|Myriad tools/ features |

|Learning curve for some participants |

|Requires technical knowledge to set up/manage |

|Potential cost |

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|Webinars |

|Rich media |

|Participants can interact |

|Potential cost |

|Learning curve for set up/management |

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Developed by the National Reporting System for Adult Education support project.

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