Marketing Techniques
Marketing Ideas and Techniques
AWARENESS BUILDING
❑ Create an Info Center Video
❑ Create Info Center Web site -- highlighting services responsive to user requirements.
❑ Place articles/announcements about the Info Center in company or department newsletters or on strategic pages of company intranet.
❑ Network with thought leaders, influential persons in other departments; engage them to spread the word about your services.
❑ Broadcast email messages to targeted groups when you find relevant info about their projects, competitors, products, etc.
❑ Use Bulletin Boards (electronic or otherwise) to highlight new services, new acquisitions, Info Center staff, and Info Center “wins” and success stories.
❑ Prepare a cover letter to go with materials you send to Info Center customers. Provide highlights of what is being sent. Packaging is an important aspect of marketing.
❑ Put advertising tents on tables in company cafeteria to announce new services or remind users of your services.
BRANDING
❑ Design brochures highlighting Info Center services with the Info Center logo and address.
❑ Order Seals or stamps with the Info Center logo and address to affix to communications from the Info Center. Establish your brand!
❑ Distribute paper or laminated bookmarks with the logo and address of the Info Center.
OUTREACH
❑ Give Presentations to various departments—current and targeted, prospective customers.
❑ Proactively send articles, press releases, announcements of books, etc. based on your knowledge of customers’ areas of interest.
❑ Set up new product/service trials for specific user groups.
❑ Send Welcome Letter to new hires.
❑ Schedule orientation sessions for new hires.
❑ Hold an Open House in the Info Center.
❑ Host a Featured speaker event—for example, the author of a book that appeals to your customer base or an employee who has published a book or article.
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