Resume sample (experience and combine format)



Candidate Name:

Contact No:

Email Address:

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Business Analyst & Functional Designer with exceptional record of delivering cost effective, high performance

technology solutions to meet challenging business demands in Banking and Financial Services, Insurance.

Summary

Extensive qualifications in all facets of Business Analysis methodology and Transformation from conceptual design through documentation, implementation, user training, quality review, and enhancement for UK and Europe.

Full life cycle analysis and documentation, including Terms of reference, Business requirements, Functional specifications and Implementation plans.

Developed Requirement Traceability Matrix, Functional requirement documents, Functional design documents, Business requirement documents to record the relationship of the requirements to the design, development, testing and release of the software. 

Excellent presentation skill to present the result of analysis using effective written reports and diagrams.

Expertise of technology, domain, and operations of the, Life, Property & Casualty-P&C Insurance, and Annuities companies and their distributors for UK and Europe.

Unified Modelling Language (UML) analysis, including use case documentation and business modelling.

Proficiency in developing complex data models for new product supported by data warehouses.

Well versed with Agile methodologies of Software Development Life Cycle (SDLC).

Expertise in MS Office applications, MS Project and MS Visio.

Expertise in Gap Analysis and data analysis using SQL.

Excellent stakeholder management skills at all level of Business.

Certification

MCSE: Microsoft® Certified Solutions Expert: Business Intelligence.

MCSA: Microsoft® Certified Solutions Associate: SQL Server 2012.

MCPS: Microsoft® Certified Professional.

Arience Strategies,21 Contact Hours/PDUs/CDUs Business Analysis-Concepts and Applications.

Trained on Lean Six Sigma Green Belt.

OPEX Yellow Belt Certified for Six Sigma.

Allianz Business System Level 1 Trained and Certified.

Accomplishment

• Certified for Individual project completed at TCS, appreciation received as “positive thinker” form client.

Project - Project for the Life Insurance Process. “REDUCTION IN DUPLICATION & REWORK”.

Team Size-1

Identified the rework and duplication generated by automated systems & tools on daily basis which increases the massive work volume. Provided the automated change in the systems & tools to stop duplication.

Technical skill

IBM DB2, SQL Server, SQL Loader, MS Access, MS Visio, MS Office (Excel, Word, PowerPoint, Access).

Methodologies Agile, SDLC, Scrum, Six Sigma.

• Data Modelling.

Career Summary 6 Year 8 Months

Business Analyst (Business Analysis & Design, Insurance)

AMOS-Allianz Managed Operations & Services SE (India, Pune) 20 July 2015- Till Date

Project Name-Allianz Turkey, Duration 6 Months

Roles & Responsibility,

• Business analysis for Life insurance domain, Europe.

• Interaction with business users to understand new business requirements and enhancement requests.

• Requirement traceability matrix analysis & implementation.

• Implemented advanced strategies for gathering, reviewing and analyzing project requirements.

• Determined operational objectives by studying business functions, Organization Structure, gathering information, evaluating output requirements and formats.

• Prioritized requirements and created conceptual prototypes and mock-ups.

• Worked on Master strategic business process modelling, traceability and quality management techniques.

• Translated business requirements into product-specific designs and configuration, detailed requirement specifications and use cases.

• Ensured requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested.

• Worked with development team members on solution designs assuring all requirements are addressed and accounted for.

• Designed new solution by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities.

• Designed and executed functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios and use cases.

• Supported UAT/Functional Testing through development of test scenario creation and/or review, test file mockups, and test scenario validation.

• Responsible for ensuring change control and change management procedures are followed within the project team as they relate to requirements.

• Worked directly with cross-functional teams & key stakeholders (Business owners) to ensure optimal efficiency in communication, coordination and status reporting.

• Delivered functional specifications, design documents, business process workflow and related documentation for new projects.

• Recommended controls by identifying problems, writing improved procedures.

• Prepares reports by collecting, analyzing, and summarizing information and trends.

• Contributes to team effort by accomplishing related results as needed.

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Sr. Business Process Enabler 3 Year 6 Months

TATA Consultancy Services (Pune)

Project Name - Life Claims, payout (Maturity & Withdrawal)

Client Name - Friends Life

Friends Life is UK's largest Life insurance and Pensions provider. It is now part of AVAYA insurance.

Roles and Responsibility,

• Worked with Insurance domain- Life Insurance & Pensions Specialised in Claim module.

• Associated with Diligenta for client Friend’s Life’s Business analysis & financial operations (Life & Pensions).

• Claim administration, Process Mapping, Standard operating procedure, User manual preparation for process & sub process of Friend’s Life.

• BAU work & Policy administration for life policies, life cycle analysis for life insurance.

• Auditing & Authorization (L2) of payment out & Servicing to maintain higher accuracy & productivity.

• Requirement traceability matrix analysis & implementation for Client Friend’s Life for modules Claims, new business and policy servicing.

• Performed complete transformation of modules Claims, Policy servicing and New Business from Existing system to B@ncs of Client Friend’s Life.

• Designed and executed functional, integration, and regression test plans for claims, Policy servicing which includes reinstatement and new business, product releases and enhancement and regulatory modifications using business scenarios and use cases.

• Performed UAT/Functional Testing through development of test scenario creation and/or review, test file mockups, and test scenario validation of claim module and policy servicing.

• Direct interaction with the client to understand the requirement and changes, demo to client before final sign off.

• Data modelling for new platform B@ncs and implementation.

• Cross trained to associated and new joins to perform the necessary action as per business requirement.

• Preparation of daily, Weekly and monthly reports for client and higher management.

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Executive-General Insurance 1 Year 2 months

CAPITA India (Pune)

Client & Project Name- Marsh & McLaren

Roles and Responsibility,

• To assist departments across Capita in informed decision making through preparation of various reports, inter-departmental coordination, service.

• Preparation of various business related critical & non critical reports across the organization for the client.

• Maintenance & updating of Support Systems (OSCAR) through which system generate reports are produced.

• Integration & preparation of several daily, weekly & Monthly reports using Excel.

• Assisting other departments in generation of daily reports related to Operations.

• Analysis and reporting of Global Insurers Claims records of client MARSH.

• Maintained higher accuracy & productivity till last date.

• Processing of claims made by clients across the world of different sectors like Aviation, Marine, Energy, Power, Property, Casualty, Construction and claim settlements.

• Process improvement plans for better productivity, accuracy calculation model.

• Process training for the new fellow associates & Cross trained new joiners.

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Insurance Consultant 1 Year 6 months

R1 Financial services (Reliance Life Insurance)

• Sales of product & Policies of Reliance Life insurance.

Academic

• Bachelor of Commerce, Cost & Accounting management, Bharti Vidyapeeth, Pune 2007.

• Higher Secondary school, Science, Mathematics, Holy Cross, CBSE 2004.

• Senior secondary school, SVM, CBSE 2002.

Personal Details

• Date of Birth -

• Nationality -

• Permanent Address :

Interest & Activities

• Music, Browsing, and Bike Riding.

Reference

• Available on request.

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