THE BUSINESS OF SUSTAINABILITY - Enterprise Holdings

THE BUSINESS OF SUSTAINABILITY

Driving our Future Forward

FISCAL YEAR 2014

TABLE OF CONTENTS

1

Letter from President & CEO Pam Nicholson

2

About Enterprise Holdings

4

Goals & Progress

6

Environmental Stewardship

12

Social

16

Governance

21

About this Report

22

GRI Index

PAM NICHOLSON

PRESIDENT AND CHIEF EXECUTIVE OFFICER, ENTERPRISE HOLDINGS

To our stakeholders: Welcome to Enterprise Holdings' 2014 Sustainability Report. Thank you for taking the time to review these highlights of our sustainability performance and activities for this past fiscal year (ended July 31, 2014). Following the example set by our founders, the Taylor family, we remain relentlessly focused on using the power of our global network to meet the needs of our customers, our communities and the environment. But, even though our network now spans many cultures and continents, we continue to put customers and employees first, wherever we do business. We're engaged in the communities we serve. And we take a long-term view, investing in sustainable solutions today for a greater return for everyone tomorrow. It's an approach that's driven strong results over the last year, as it has for nearly 60 years. Here are just a few examples:

Enterprise CarShare helped sponsor the 2013 Shared Use Mobility Conference, the world's first summit explicitly focused on shared-use mobility hosted by the Transportation Sustainability Research Center. In keeping with our commitment to invest in local communities and diverse suppliers, we launched an ACDBE Certification Assistance Program to help more than 3,000 of our existing suppliers earn certification to support our airport-based operations. As part of our continued commitment to help introduce customers to emerging sustainable automotive technologies, we partnered with the Electrification Coalition and area travel industry partners to launch Drive Electric Orlando--an initiative to make electric vehicles and charging infrastructure more accessible to vacationers. Looking back on these and the other highlights detailed in the following pages, we're pleased with what our team has accomplished. But we're also driving forward with anticipation to 2015 when we'll report the outcomes of our first set of fiveyear sustainability goals and announce new targets for the year 2020. Thank you for taking the time to review the progress we are making toward a more sustainable future.

Pam Nicholson President and Chief Executive Officer Enterprise Holdings, Inc.

1

Enterprise Holdings

AT-A-GLANCE

Global Network:

8,600 LOCATIONS

(airport and neighborhood)

Annual Revenue:

$17.8 BILLION*

Workforce:

83,000 EMPLOYEES*

Fleet:

1.5 MILLION*

*includes Enterprise Fleet Management

FY2014 AWARDS & RECOGNITIONS

Silver Magellan Award from Travel Weekly

Project ICARUS Sustainability Gold Medal from Global Business Travel Association Foundation

The Top Three Rankings in the J.D. Power and Associates Rental Car Satisfaction Survey

Most Trusted Brand from Entrepreneur Magazine

Best Employers for Veterans from Military Times

Top Veteran-Friendly Company from U.S. Veterans Magazine

Most Valuable Employers for Military from

Supplier Recognition Award from USAA

Graduate Employer of the Year (UK) from TARGETjobs National Graduate Recruitment Awards

North American Candidate Experience Award from Talent Board

Talent Warrior Recognition from Glassdoor Career Site

2

Enterprise Holdings is a leader in the global travelWindOustRry--LDtheHEADQUA

largest car rental company in the world as measured by revenue, fleet

and

employees.

The

company,

along

with

its

affiliate

E6En0nt0teerCrpporririspseeoHrFaolteledeiPtnagrsk,

Inc. Drive

Management, offers a total transportation solution forScto. nLsouumis,eMrsisasnoduri 63105

businesses alike with a fleet of more than one million ve(3h1ic4le) s5.1T2h-r2o8u8g0h

its regional subsidiaries, franchisees and affiliates, Entwerwprwis.

operates the Alamo Rent A Car, Enterprise Rent-A-Car and National

Car

Rental

brands

in

neighborhood

and

airport

locations

in

more

than

Alamo Rent A

Car

70 countries and territories. These operations span the U.S., Canada,Enterprise Rent-A-

Mexico, Caribbean, Latin America, Middle East, Asia and Europe.

Enterprise Rent-A-Car offers great rates, neighborhood convenience and outstanding service. Backed by a network of neighborhood locations, Enterprise Rent-A-Car specializes in serving customers who need a temporary replacement while their own vehicle is being repaired, as well as those who want to take a short business or leisure trip. Other

National Car Renta

Enterprise Car Sale enterprisecarsal

Enterprise Comme enterprisetrucks

Enterprise CarSha enterprisecarsha

Enterprise RideSha enterpriseridesh

transportation services marketed under the Enterprise brand name include Enterprise

Enterprise Fleet M

CarShare, Enterprise Rideshare, Enterprise Car Sales, Enterprise Commercial Trucks,

Enterprise Holdings and its affiliate Ente Management together offer a total tran

Enterprise Fleet Management and Zimride by Enterprise.

solution. Combined, these businesses ? extensive car rental and car sharing serv truck rental, corporate fleet manageme

car sales ? accounted for $15.4 billion i

Alamo Rent A Car provides vehicle rentals for leisuorepetrraatveedle1.r3s manilldion vehicles throughou

is the largest car rental provider to international travelefrisscavlisyietainrg20N1o2r.tEhnterprise Holdings, th America. Alamo offers customers the opportunity to bescuobmsideiaarinesA, olapmeroates the largest fleet o

world through a global network of mor

Insider, a loyalty program that provides a guaranteedadiripsocrotuanndt onfeifgivheborhood locations und

percent and exclusive upgrades, as well as the abilitRyentot-Ad-rCivaer, Nawatiaoynal Car Rental, and A from the airport without stopping at the rental countebr.rands. Its affiliate, Enterprise Fleet Ma

provides full-service fleet management

and organizations with small- to mediu

National Car Rental serves the daily rental needs ofOfrtehqeruteranntsapiorprtoatriton services marketed

travelers seeking choice, convenience and time saEnvtienrgpsrisfeobrratnhdeinrame include Enterpri

personal and business trips. National helped pioneeErntthereprcisaerRrideensthaalre, Enterprise Car Sal

Enterprise Commercial Trucks.

industry's first frequent renter program, Emerald Club, and provides business travelers with expedited service at all of thetEhtnoetepwrp5orr0ilsdeaaHisropmldoeirnatgssusriesdthbeylraervgeenstueca, rflreee

in the U.S. for business travel.

Enterprise Holdings' annual revenues al

the top of the travel industry, exceeding

Enterprise Holdings

AT-A-GLANCE

As the world's largest and most comprehensive car rental service provider, Enterprise Holdings operates airport and neighborhood locations in more than 70 countries and territories in North America, Europe, the Middle East, Latin America, the Caribbean and Asia. This includes company-owned locations in 75 percent of the European car rental market and franchise partners that reach the remaining European markets. Our long-term management strategy and sustainability principles continue to guide our company as we expand into new communities around the world. Global Headquarters: 600 Corporate Park Drive St. Louis, Missouri 63105

3

GOALS & PROGRESS

Carbon Footprint ?10% by 2015

Reduce Scope 1 and Scope 2 emissions by 10% by 2015 against our 2010 baseline. Progress to date:

24.1%

REDUCTION

Carbon Emissions Inventory

Scope 1 108,749 MTCO e

2

Scope 2 177,943 MTCO e

2

Our FY2013 emissions inventory was developed using the WRI/WBSCD GHG Protocol Corporate Standard. Lucideon has completed a third-party verification of our reported greenhouse gas emissions. The Verification Statement "attests to the fact that Lucideon provides reasonable assurance that reported historical greenhouse gas emissions from August 1, 2012 to July 31, 2013 are verifiable." For complete details, please refer to the full Verification Statement.

4

20/20 Vision*

Reduce direct and indirect energy use and related costs by 20 percent by 2015 from our 2010 baseline.

Progress to date:

ELECTRICITY

16.5% NATURAL GAS

7.6%

Global Fleet Efficiency

32+MPG

28.3%

28+MPG

57.3%

100% Alternative Fuel Shuttles Buses by 2015**

Progress to date: 82% of Enterprise's airport shuttle buses now run on biodiesel, synthetic diesel, compressed natural gas, or are hybrid models.

*F Y14 data has been calculated using a revised methodology, which reflects same-store and weather-normalized data not previously factored into our 20/20 Vision reporting. Percentages reflect the gains made against the 2010 baseline as of July 31, 2014. **Revised from previous goal of 100% biodiesel-powered buses by 2015.

$150 million toward Sustainable Construction by 2015

Completed more than 5,000 retrofit and new construction projects through FY2014, including

nearly $5.7 million in

sustainable upgrades

and construction projects at our airport branches.

50 Million Trees Planted by 2056

9 million trees planted in national forests and state parks throughout the U.S., Canada and Europe through FY2014.

10,000

Employee Health

Assessments

by 2015

+

Achieved and exceeded this goal

in 2013, with more than 12,000

participants to date.

GOALS & PROGRESS

Philanthropy

In FY2014, the Enterprise Holdings Foundation provided $19.4 million in grant funding to charitable causes.

90% of funds fulfill employee requests to support

community organizations.

3%

OTHER REQUESTS

62%

HEALTH AND HUMAN SERVICES CAUSES

5%

ENVIRONMENT

5%

ARTS

11%

PUBLIC/SOCIAL BENEFITS

90%

EMPLOYEE REQUESTS

14%

EDUCATION

5

Environmental Stewardship

Sustainable Fleet Management

Our expertise in fleet management, paired with our commitment to sustainability, can be a powerful combination for our business customers. By providing detailed emissions reports, fleet analyses, fuel-efficient vehicle options and greenhouse gas offset programs, we can help businesses identify and implement innovative ways to address the environmental impact of their operations.

In the U.K., Enterprise Rent-A-Car joined forces with the Energy Saving Trust to offer corporate and public sector fleet customers a suite of products, services and consulting that can help them make business travel more sustainable.

Proving that the right tools can make a big difference, the City of York Council received the Trust's 2013 Grey Fleet Management Award for its work to increase car sharing, which the city offers in part through a relationship with Enterprise CarShare. The Council earned the award by cutting reliance on employee-owned vehicles for official business by 50 percent over three years.

Meanwhile, in the U.S., Enterprise Fleet Management helped Harrisburg, Pa.-based Dawood Engineering introduce compressed natural gas-fueled vehicles into its fleet. By implementing this technology, Dawood is using a more sustainable fuel, saving money on fuel costs and supporting the local natural gas economy.

Enterprise Holdings' global network of nearly 8,600 neighborhood and airport locations and our fleet of more than 1.5 million vehicles make us the largest car rental company in the world.

For nearly 60 years, Enterprise Holdings has used our unique position in the automotive value chain to meet the evolving needs of individuals, organizations and cities. We play a critical role in introducing automotive innovations to the market, offering consumers and organizations the opportunity to take new technologies for a test drive. In fact, our research has shown that car rental is the most common way that many of our customers--particularly Millennials--first experience new automotive technologies.

Our responsible and disciplined management approach builds customer loyalty and challenges us to continuously do our best for ourselves, our communities and the environment. We're guided by sustainable business principles and a corporate culture that prioritizes the long-term return over shortterm trends. As our global network continues to grow and vehicle technologies and consumer preferences change, we remain committed to fostering innovation and ensuring that the automobile remains a vital and accessible mode of transportation.

From our fleet to our operations, the following pages highlight some of the 2014 activities that have helped us reduce our impact on the environment and drive the future of sustainable mobility.

Urban and Local Mobility Innovation

Our extensive network and robust fleet enable us to introduce millions of people to new automotive technologies. And solutions like Enterprise CarShare and Enterprise Rideshare play a critical role in shaping the future of urban mobility, where hourly, daily and weekly car rentals are on the rise as costeffective and consumer-friendly modes of transportation.

In fact, Enterprise CarShare was a key sponsor of the 2013 Shared Use Mobility Conference, hosted by the Transportation Sustainability Research Center at the University of California, Berkeley. This event--the world's first summit explicitly focused on shared-use mobility--brought together nearly 300 participants from close to 200 organizations to engage in a lively dialogue about the future of these evolving approaches to local transportation.

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