1990 – 1996 La Interamericana Cia de Seguros Generales ...



Gustavo Antonio Sarabia Bihari

Education Business Administration. Attendee and lecturer in many insurance related seminars and/or workshops

Chilean nationality. Two daughters, Camila Javiera and Constanza Estefania. Married to Lara (Puerto Rican) with whom we have a baby boy, Lucas

2005 - To date. Underwriters Adjustment Company (UNACO) Puerto Rico

General Manager and since 2010 Chief Claims Officer for Northern Latin America and Caribbean Region (Chartis). Involved in claims for Mexico, Panama, Guatemala, Honduras, El Salvador and the Caribbean

Responsible for all the technical and operational Claims, for both Consumer and Commercial Lines. Inwards reinsurance claims handling protocols and procedures for our North Latin America and Caribbean operations.

Review, monitoring, and/or verification of monthly statistics, action plans, strategies and compliance for claims handling in all lines of business, in accordance with local laws and regulations.

2000 – 2005 AIG Mexico Seguros Interamericana SA de CV ( Chartis Mexico)

Claims Director

• Planning, coordination and managing of claims staff countrywide. Responsible for all the technical and operational Claims activities, including several CATS, for all Mexico (Mexico City, Puebla, Veracruz, Villahermosa, Guadalajara, León, Monterrey, Torreón, Juárez, Chihuahua, Tijuana).

Relocated to Puerto Rico

1996 – 2000 C.A. de Seguros American International, Caracas Venezuela (Chartis Venezuela)

Claims Manager.

• Planning, coordination and managing of claims staff countrywide. Responsible for all the technical and operational activities for Claims activities for all Venezuela (Maracay, Valencia, Barquisimeto, Maracaibo, Puerto La Cruz, Maturín) including the bank assurance business with Banco Del Caribe.

• Systems User Leader for all the Company during the implementation of a new Electronic Data Processing software Y2K compliance.

• CAT team leader for mudslides and flooding in Venezuela. CAT member for Hurricane George in Puerto Rico.

Relocated to Mexico as Claims Manager

1990 – 1996 La Interamericana Cia de Seguros Generales, Santiago Chile(Chartis Chile) Chile

• Began in 1990 as Auto adjuster, being responsible for servicing insured’s and third parties due to traffic accidents, related lawsuits, bodily injuries, thefts and fire. Promoted in 1991 as nationwide Supervisor, being responsible for the overall auto claims activity. Promoted in 1992 as Non Auto Adjuster. Property, General Liability, Financial Lines, Energy, Aviation, Personal Accident, Machinery Breakdown, Cargo Air and Marine, Business Interruption. Promoted in 1993 as nationwide Supervisor, being responsible for the overall Non auto claims activity. Promoted in 1995 to Assistant Claims Manager.

Relocated to Venezuela as Claims Manager after continuous traveling for staff development in said country.

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