My Contacts in Jabber Are Showing up as Email Address and ...
Cisco Jabber
Updated as of 10/16/2017
My Contacts in Jabber Are Showing up as Email Address and Not by Name
There is a known issue with Jabber not resolving Jabber IDs (email addresses) with a common name. As a temporary fix, follow the steps below.
1. In the Jabber window, go to the Gear icon > Sign out.
For MAC: Go to the application menu bar and select Jabber > Sign out.
2. Sign back into Jabber. 3. If issues persist, Reboot your computer or try Reset your Jabber client.
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