CLAIM TIMELY FILING POLICIES - Cigna
CLAIM TIMELY FILING POLICIES
To ensure your claims are processed in a timely manner, please adhere to the following policies:
INITIAL CLAIM ? must be received at Cigna-HealthSpring within 120 days from the date of service.
SECONDARY FILING ? must be received at Cigna-HealthSpring within 120 days from the date on the Primary Carrier's EOB.
CORRECTED CLAIMS ? must be received at Cigna-HealthSpring within180 days from the date on the initial Cigna-HealthSpring Remittance Advice. These claims must be clearly marked "CORRECTED" in pen or with a stamp directly on the claim form.
INITIALLY FILED TO INCORRECT CARRIER ? must be received at CignaHealthSpring within 120 days from the date of the denial on the incorrect Carrier's EOB/RA (as long as the claim was initially filed to that carrier within 120 days of the date of service). The denial MUST BE SUBMITTED along with the claim f or payment consideration.
NOTE: Billing system print screens are NOT ACCEPTED for proof of timely filing. Claims submitted to Cigna-HealthSpring after these time limits will not be considered for payment.
If filing electronically: When using EDI, your claims may be sent to your clearinghouse, but may NOT have been received by Cigna-HealthSpring. Therefore, it is imperative to check the daily Rejection Report from your clearinghouse for any claims that may not have been accepted by your clearinghouse, Cigna-HealthSpring's clearinghouse or Cigna-HealthSpring. If you are uncertain of your EDI claims activity, contact your clearinghouse first to ensure your claims are being transmitted correctly.
IMPORTANT: If you have NOT received a Remittance Advice within 45 days for a claim you have submitted, please check status online through HSConnect. If the claim is not in our system, please submit the claim to Cigna-HealthSpring immediately. The claim must be received within 120 days from date of service to be considered timely.
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related download
- vision benefits under allegiance
- allegiance era eft online instructions
- prior authorization request form outpatient cigna
- cigna coronavirus covid 19 interim billing
- standard prior authorization request
- cigna corporation subsidiaries and affiliates organization
- provider frequently asked questions regarding cigna members
- this visa debit card provided to cigna healthcare
- claim timely filing policies cigna
Related searches
- cigna iam self service home
- my cigna leave portal
- cigna provider portal
- cigna i am self service
- allegiance cigna provider portal
- cigna employee portal self service
- cigna work from home positions
- cigna telecommute job from home
- cigna allegiance insurance
- cigna allegiance website
- cigna careers opportunities
- cigna claims processing from home