TABLE OF CONTENTS



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Sony Pictures Entertainment

(SPE)

IT Finance

BUSINESS RECOVERY PLAN

PREPARED BY: Dean Dunaier

APPROVED BY: ________________________

September 2013

CONFIDENTIAL

IT Finance Department BUSINESS RECOVERY PLAN

TABLE OF CONTENTS

SECTION 1: INITIAL INSTRUCTIONS 1

WHILE AT WORK 1

WHILE AWAY FROM WORK 2

CALL-OUT LIST 3

ALTERNATE COMMUNICATIONS 4

SECTION 2: BUSINESS RECOVERY INFORMATION 5

CRITICAL FUNCTIONS LIST 5

CRITICAL TASKS & PROCEDURES 6

ADDITIONAL CRITICAL FUNCTION DOCUMENTATION 8

TEMPORARY WORK LOCATION REQUIREMENTS 9

OFF-SITE RECOVERY TOOLS 10

EMPLOYEE REDEPLOYMENT INFORMATION 11

EXTERNAL CONTACTS AND EMERGENCY CONTRACTS 13

SECTION 3: VITAL RECORDS 14

VITAL RECORDS INVENTORY 14

VITAL RECORDS RESTORATION PROCEDURES 15

SECTION 4: ASSETS 16

ASSETS INVENTORY AND SPECIAL INSTRUCTIONS 16

APPENDIX A: EMERGENCY CONTACT INFORMATION 17

SECTION 1: INITIAL INSTRUCTIONS

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|WHILE AT WORK |

| | | |RESPONSIBLE INDIVIDUAL(S) |

|4 | |ACTION | |

| | |If you are required to evacuate, take available cell phones, keys, and/or laptops, if time |Entire Department |

| | |permits, then immediately evacuate the building via the nearest exit, as instructed by the | |

| | |floor warden team. (Shirley Wright) | |

| | |Go to the designated assembly area and assemble staff. |All Employees |

| | |Notify the floor warden or any SPE emergency responder of any injured or missing employees. |All Employees |

| | |Instruct all employees to remain at assembly area until further instructions are given. |Gaspar Vasquez |

| | |Refer to Section 2, Critical Functions, to determine which staff must remain to perform |Gaspar Vasquez |

| | |critical functions if employees are released for the day. | |

| | |If employees are released, maintain a record of all Department employees as they leave the |Gaspar Vasquez |

| | |assembly area. | |

| | |If the Department has critical functions that must be performed within the first 24 hours |Gaspar Vasquez |

| | |following the event, assemble the Department Recovery Team. | |

| | |Coordinate the workspace and equipment requirements for your Department Recovery Team with |Gaspar Vasquez |

| | |the appropriate support teams. | |

| | |Ensure that the Department Recovery Team is performing all critical functions. Schedule a |Gaspar Vasquez |

| | |progress meeting with the Department Recovery Team members as needed. | |

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|WHILE AWAY FROM WORK |

| | |RESPONSIBLE INDIVIDUAL(S) |

|4 |ACTION | |

| |Department Manager: | |

| |Name Gaspar Vasquez | |

| |Home: 818-368-4390 | |

| |Cellular: 818-645-8097 | |

| |Alternate, if Department Manager is injured or not available: | |

| |Name Shirley Wright | |

| |Home: 310-876-6043 | |

| |Cellular: 310-876-6043 | |

| |If you are away from the office and able to perform your assigned functions, and it is during| |

| |work hours, contact your alternate to obtain a status of situation. |Gaspar Vasquez |

| |If it is after work hours, use the Call-Out List on the next page to notify appropriate |Gaspar Vasquez |

| |Department staff. | |

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|CALL-OUT LIST |

|(SEE APPENDIX A FOR CONTACT INFORMATION) |

|4 |CONTACT LEAD |WHO TO CONTACT |COMMENTS |

| |Gaspar Vasquez |Dean Dunaier | |

| | |Jodi Flaherty | |

| | |Shirley Wright | |

| | |Yuka Okada | |

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| |Shirley Wright |Gaspar Vasquez | |

| | |Charmagne Tellis | |

| | |Liza Almeida | |

| | |Charles Yam | |

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|ALTERNATE COMMUNICATIONS |

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|EMERGENCY HOTLINE: 310-244-CARE (310-244-2273) |

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|This number will provide employee reporting information and other pertinent information at the time of an event. |

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|You may also receive updates via SPE’s Emergency Employee Notification System. |

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|CONFERENCE CIRCUITS: |

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|Global Crossing |

|Domestic Number: 1-800-549-7669 |

|Access Code: 2447495 |

|Chair Person Code: 7771 |

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|OTHER COMMUNICATIONS: IT Helpdesk (310) 244-2188; Corporate Finance, Curtis Crider (cell) 818-378-5006 |

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SECTION 2: BUSINESS RECOVERY INFORMATION

|REVISED: XX/XX/XX |

|CRITICAL FUNCTIONS LIST |

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| |ACTION |WHO WILL DO IT |

|WARNING STAGE |

|A meeting or conference call to notify employees of current situation. |Gaspar Vasquez |

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|Action Steps: | |

|Save all important files to both: internal and external drives (Iron Key - encrypted flash drives) | |

|Put all important reports in the metal file cabinets in our hall way | |

|Gather personal belongings, i.e. (keys, wallets, hand bags and phones) | |

|Take laptops | |

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|Day 1 - DAY OF EVENT (Day -7 of Year End Close) | |

|Day 5 - Post External and Internal Labor | |

|Day 6 - Upload and post inter-company journal entries | |

|Day 7 - Review and update IT Project spend | |

|Day 9 - Review and update IT Overhead | |

|Day 11 - Create External Labor Purchase Orders with Vendor Back-up Reports for | |

|payment per Time & Material agreements | |

|Day 12 - Ariba approvals for external labor | |

|Day 14 - Goods Receipt for external labor P.O.s | |

|Day 21 - Accounts Payable issues vendor payments | |

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|CRITICAL TASKS & PROCEDURES |

|(HOW THE FUNCTION WILL BE PERFORMED) |

|RESTATE CRITICAL FUNCTION FROM LIST: |

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| |ACTION |IT APPLICATION NEEDED |TEAM RESPONSIBLE |

|4 | | | |

| |External Labor (see attached file for step-by-step instructions) |PPM, Business Objects, SAP,|IT Finance |

| |[pic] |Outlook and Network drive | |

| | |(\\Spe-cp2\DATA\SPFINANCE )| |

| |Internal Labor (see attached file for step-by-step instructions) |PPM, SAP, Outlook and |IT Finance |

| |[pic] |Network drive | |

| | |(\\Spe-cp2\DATA\SPFINANCE )| |

| |Inter-Company j/e’s (see attached file for step-by-step instructions) |SAP, Outlook and Network |IT Finance and |

| |[pic] |drive |International Territories |

| | |(\\Spe-cp2\DATA\SPFINANCE | |

| |IT Project Review (see attached file for step-by-step instructions) |ARIBA, SAP, Outlook and |IT Finance |

| |[pic] |Network drive | |

| | |(\\Spe-cp2\DATA\SPFINANCE | |

| |IT Overhead Review (see attached file for step-by-step instructions) |ARIBA, SAP, Outlook and |IT Finance |

| |[pic] |Network drive | |

| | |(\\Spe-cp2\DATA\SPFINANCE | |

| |Create External Labor Purchase Orders [pic] |ARIBA, Outlook and Network|IT Finance |

| | |drive | |

| | |(\\Spe-cp2\DATA\SPFINANCE | |

| |ARIBA approvals for External Labor [pic] |ARIBA |IT and Corp Finance |

| |Goods Receipt for External Labor (refer to External Labor document) |ARIBA |IT Finance |

| |Accounts Payable – issue vendor payments |SAP & ARIBA |A/P |

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|ADDITIONAL CRITICAL FUNCTION DOCUMENTATION |

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|BCP RECOVERY PLAN |

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|External Labor |

|Internal Labor |

|Inter-Company |

|Project Review |

|Overhead Review |

|P.O. Creation |

|Ariba Approvals |

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|Primary |

|C. Yam |

|C. Tellis |

|C. Tellis |

|S. Wright |

|G. Vasquez |

|C. Yam |

|D. Dunaier |

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|1st Alternate |

|Y. Okada |

|Y. Okada |

|S. Wright |

|J. Flaherty |

|S. Wright |

|Y. Okada |

|G. Vasquez |

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|2nd Alternate |

|C. Tellis |

|G. Vasquez |

|L. Almeida |

|L. Almeida |

|D. Dunaier |

|L. Almeida |

|J. Flaherty |

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|TEMPORARY WORK LOCATION REQUIREMENTS |

|DAYS |TOTAL NUMBER OF |COMPUTER EQUIPMENT |TELECOMMUNICATIONS EQUIPMENT |

|AFTER |WORK-STATIONS NEEDED |(# & TYPE OF PC, PRINTERS, OTHER HARDWARE) |(PHONE, FAX, MODEM) |

|EVENT | | | |

|1 - 4 Days |0 |0 |0 |

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|5 – 14 Days |4 |4 laptops, 1 printer (Xerox Workcentre 5632) | |

| | | |2 phones, 1 fax line |

|15 – 21 Days |0 |0 |0 |

|22+ Days |10 |7 laptops, 3 desktop computers and 2 printers| 10 phones, 1 fax line |

|(Full workforce | |(Xerox Workcentre 5632 and 7328) | |

|count) | | | |

|Can the work be performed at home if employees are equipped with laptops/VPN? Yes |

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|How many of your employees already have laptops/VPN? |

|Seven |

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|What alternate work location within the company is your preference, if space is available? |

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|Prefer to be with Corporate Accounting |

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|OTHER REQUIREMENTS AT ALTERNATE LOCATION: |

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|OFF-SITE RECOVERY TOOLS |

|(TO BE STORED AT ALTERNATE WORK LOCATION IN ADVANCE) |

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|SPECIAL FORMS |EQUIPMENT |UNIQUE |DOCUMENTATION |OTHER |

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|N/A | | | | |

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|EMPLOYEE REDEPLOYMENT INFORMATION |

|TIME AFTER EVENT |NAME | | |

| |(OR BUSINESS UNIT) |SKILLS |CONTACT INFORMATION |

|Day 1 – 4, |Charles Yam |Journal entries, Project and Overhead | |

|15 - 21 |Charmagne Tellis |Accounting, Ariba PO’s, Vendor Invoice |Gaspar Vasquez |

| |Yuka Okada |Reconciliation, COFA and Sox |C (818) 645-8097 |

| |TBD |documentation, International Accounting |W (310) 244-4518 |

| | | |Email:gaspar.vasquez@spe. |

|Day 1 – 4, |Charles Yam |Journal entries, Project and Overhead | |

|15 - 21 |Charmagne Tellis |Accounting, Ariba PO’s, Vendor Invoice |Gaspar Vasquez |

| |Yuka Okada |Reconciliation, COFA and Sox |C (818) 645-8097 |

| |TBD |documentation, International Accounting |W (310) 244-4518 |

| | | |Email:gaspar.vasquez@spe. |

|Day 1 – 21 |Charles Yam |Journal entries, Project and Overhead | |

| |Charmagne Tellis |Accounting, Ariba PO’s, Vendor Invoice |Gaspar Vasquez |

| |Yuka Okada |Reconciliation, |C (818) 645-8097 |

| |TBD | |W (310) 244-4518 |

| | | |Email:gaspar.vasquez@spe. |

|Day 1 – 21 |Liza Almeida |Journal entries, Project and Overhead | |

| | |Accounting, Ariba PO’s, Vendor Invoice |Gaspar Vasquez |

| | |Reconciliation, COFA and Sox |C (818) 645-8097 |

| | |documentation, International Accounting |W (310) 244-4518 |

| | | |Email:gaspar.vasquez@spe. |

|Day 1 – 4, |Gaspar Vasquez |A/P, A/R, Corporate Accounting, Journal | |

|15 - 21 | |entries, Project and Overhead |Gaspar Vasquez |

| | |Accounting, Ariba PO’s, Vendor Invoice |C (818) 645-8097 |

| | |Reconciliation, COFA and Sox |W (310) 244-4518 |

| | |documentation, International Accounting,|Email:gaspar.vasquez@spe. |

| | |Assets | |

|Day 1 – 4, |Shirley Wright |Journal entries, Project and Overhead | |

|15 - 21 | |Accounting, Ariba PO’s, Vendor Invoice |Gaspar Vasquez |

| | |Reconciliation, COFA and Sox |C (818) 645-8097 |

| | |documentation, International Accounting,|W (310) 244-4518 |

| | |Assets |Email:gaspar.vasquez@spe. |

|Day 1 – 21 |Jodi Flaherty |Journal entries, Project and Overhead | |

| | |Accounting, Ariba PO’s, Vendor Invoice |Gaspar Vasquez |

| | |Reconciliation, COFA and Sox |C (818) 645-8097 |

| | |documentation, International Accounting |W (310) 244-4518 |

| | | |Email:gaspar.vasquez@spe. |

|Day 1 – 21 |Charles Yam |Ariba PO’s, Vendor Invoice | |

| | |Reconciliation and data entry |Gaspar Vasquez |

| | | |C (818) 645-8097 |

| | | |W (310) 244-4518 |

| | | |Email:gaspar.vasquez@spe. |

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|EXTERNAL CONTACTS AND EMERGENCY CONTRACTS |

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|COMPANY |CONTACT NAME/ |ADDRESS |COMMENTS |

|(PURCHASE ORDER#) |PHONE NUMBER | | |

| |Praveen Agrawal |101 Park Bank, 26th Floor, New York, NY|Domestic and International|

| | |10176 |IT outsource services |

|TCS |310-384-8597 | | |

| |Michael Giovinazzo |12574 Mendel Drive, Granada Hills, CA |Domestic payroll |

| | |91344 |contractors |

|ESI |310-665-6196 | | |

| |Andre Merikyan |100 Walnut Ave., Clark, NJ 07066 |Domestic Project and |

|Capgemini | | |Overhead IT Contractor |

| |310-390-3901 | | |

| |Joe Elizondo |101 N. Brand Blvd. |Domestic Project and |

|Tentek | |Ste., 1660 |Overhead IT Contractor |

| |818-551-7100 ext. 7 |Glendale, CA 91203 | |

| |818-425-8999 mobile | | |

SECTION 3: VITAL RECORDS

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|VITAL RECORDS INVENTORY |

| | |DUPLICATED? | |

|VITAL RECORD |LOCATION |(Y/N) |OFF-SITE LOCATION |

| |SPP – 5th Floor, File Cabinets |N |No |

| |(reference red stickers on 5 cabinets| | |

|Journal Entries |next to Xerox Workcentre 5632 | | |

| |printer) | | |

| |Iron Mountain – |N |Yes |

|Journal Entries | | | |

| |Files older than 4 years (FY09 and | | |

| |prior). Please reference file below.| | |

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| |[pic] | | |

| |SPP – 5th Floor, File Cabinets |N |No |

|Project COFA Documentation |(reference red stickers on 5 cabinets| | |

| |next to Xerox Workcentre 5632 | | |

| |printer) | | |

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|VITAL RECORDS RESTORATION PROCEDURES |

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|VITAL RECORD |RESTORATION PROCEDURES |

| |Manually re-create documents |

|Journal Entries | |

| |Manually re-create documents |

|Project COFA Documentation | |

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SECTION 4: ASSETS

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|ASSETS INVENTORY AND SPECIAL INSTRUCTIONS |

| | |SPECIAL |

|ASSET |LOCATION |INSTRUCTIONS |

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APPENDIX A: EMERGENCY CONTACT INFORMATION

(INSERT EXCEL SPREADSHEET OR PERSONNEL REPORT)

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