Bergen Insurance
Company Phone Numbers
and Contacts/Underwriters
AAA
Agent Support Center 888-222-2317
Fax 402-938-0053
Billing 888-222—2317 option 2
Underwriting 888-222-2317 option 4
All Claims 800-779-5630
Claims fax 313-425-3554
Territory Sales Manager
Tracy Wisor 563-243-0796
Cell 563-249-5440
Fax 563-243-4195
AFLAC
365-9511
Regional Office 447-8936
Kathy Riggs 981-6650
Allied Group
Lincoln Processing Center
PO Box 82516
Lincoln, NE 68501-2516
Personal Lines 800-282-1446
Fax 800-811-5386
Commercial 866-322-3214
Farm Service Ctr 800-418-3188
DMRO Underwriting
1100 Locust ST
Des Moines, IA 50391
Switchboard 800-532-1436
Fax Personal 515-508-2001
Fax Farm & Commercial 877-772-9579
Fax New Contract Bond 866-508-4101
Fax New Commercial Bond 866-508-4102
Farm Amends. dmocluw@
Commercial Teresa Folkerts 800-532-1436 ext 5338
Commercial Ann Watson 515-229-5095
Fax Ann Watson 515-334-7604 or 877-772-9579
Personal Jody Piagentini x4037
piagenj@
Farm Mike Pitzen x5583
Marketing Rep Vickie 515-447-1491 (cell)
Licensing Brenda x7347
breunek@
Insure to Value Vone x7593
Aspen Help Desk 888-667-3866
DMRO Claims Department
3820 109th ST, Dept 2004
Des Moines, IA 50391-2004
Claim Reporting 800-282-9445
Operator / Adjustors 800-532-1212
Fax 800-562-4339
Allied General
888-364-3434
701 5th AVE
Des Moines, IA 50391-2002
800-532-1436
Tom Fever x8601
Donna x8953
AllState Insurance
800-336-9400
To make a payment call:
800-ALLSTATE
ON screen #6-#1
Agency Advocate Bobby Croell
800-347-0040 x3118
Temp Rep:
Allstate Insurance Continued
Chantal Farrell
800-829-3700 x3937
CL-Amy
Phone 847-551-2240
Fax 847-551-4397
Reggie McConnell Office 913-685-6702 Cell 816-509-0713
Amerisafe
Phone 800-256-9052
Fax 888-331-8870
Carisa Myers x3278
Cassy x3599
cmeyers@
applications@
AutoOwners
General (PL Downpayment)
Attn: Billing Dept
PO Box 30660
Lansing, Michigan 48909
Phone 800-346-0346
Fax 517-391-1915
All payments *except Life
PO Box 30315
Lansing, MI 48909
Life Apps Fax 517-391-1906
Life Underwriting
PO Box 30325
Lansing, MI 48909-7825
(All Life Payment & Apps)
Sales – Ashley x8856
Annuity Services x1861
Life/LTC/DI Underwriter
Amy Pogles or Lynette Morey x5269
Farm 800-346*0346
Kathy x1888
Stephanie x6393
Farm.und@
1621 West Lakes Parkway
PO Box 65440
West Des Moines, IA 50265-0440
Switchboard 800-258-5519
Fax 515-225-8845
Personal Lines Kelly Vest x4327
Commercial Lines Cindy Sandahl x4316
Loss runs Fax 515-225-8845
Fax 515-225-8845
Marketing Rep Dick Conklin x4351 cell 319-361-2228
Billing 800-288-8740
EFT form use *32119
Email changes: branchmail@
In subject line put 07-0379-00 CL or PL
Road Trouble Claim Fax# 800-295-2531
CR Claims Phone 888-841-6472
Fax 319-393-2283
Marketing Fax 517-391-1915
AO Flood Center
800-233-1131
AVIVA
800-728-3829
Supply Dept 800-800-9882 x4181
Badger Insurance
PO Box 2985
Milwaukee, WI 53201
800-837-7833
Per. Line Underwriter
Diana Kirk Ext: 662
Comm. Line Underwriter
Mary Baranowski Ext: 689
Comm. Fax 414-383-4339
Accounting Fax 414-383-4339
Accounting/ACH – Agency payments
414-647-3659 Margaret Warner
Benton Mutual
Phone 319-442-3413
Fax 319-442-3421
Bill’s Cell 319-540-6159
Big I
4000 Westown Parkway STE 200
West Des Moines, IA 50266
Phone 800-272-9312
Fax 515-222-0610
Big M Agency
Phone 800-362-2041
Fax 800-892-2303
Tammy Benson x8672
Bond Brokers
Phone 888-488-2663
Fax 773-736-0835
Burns & Wilcox
800-328-1693
Celina Group
1 Insurance Square
Celina, OH 45822-1690
Phone 800-552-5181
Fax 877-423-5462
Central Financial
Ken Smith 800-728-3829
CNA
800-331-6053
Fax – Bond 605-335-0357
Concord General Agency
Phone 800-388-8558
Fax 701-232-6974
Submissions@concordc-
Conseco
Phone 800-888-4918
Fax 317-817-2329
11825 N Pennsylvania St
Carmel, IN 46032
Construction Capitol INC (bonds)
Phone 763-543-6993
Fax 763-512-0430
Continental Western
Commercial Shirley 800-235-2942 / 877-643-0219
Trucking Al Socarras x3529
Fax 877-818-2412 all
Agricultural Patty Olson 800-533-0303
Larry Rickets 515-450-3060
Joan Bothwell x3202
Agency Support 800-432-4908
Claims Fax 877-818-2410
Glass Claims 866-232-6724
Union Region 877-778-7874 (Lincoln)
Joyce Royal (Telecomm, Long Dist Providers, ect)
Star Underwriter Janet Kean ext: 3230
jkean@
Dairyland Insurance
Underwriting 800-526-4252
Claims 800-325-9559
Fax 800-480-3699
EMC
Fax 800-237-6136
Encompass
800-262-9262
Customer Service Fax 972-510-2718
Underwriting Fax 610-320-4744
Claim Reporting 800-588-7400
Claim Status 800-262-5238
ERS
3902 1st AVE NE
Cedar Rapids, IA 52402
Phone 369-6911
Fax 369-6915
Farmers Mutual Hail
6785 Westown Parkway
West Des Moines, IA 50266
Phone 800-247-5248
Fax 515-282-1220
FEMA
800-638-6620
Fax 800-827-8112 disaster #1763
First Comp
Central Park Plaza South
222 South 15th ST STE 1200
Omaha, NE 68102-1680
PO Box 3009
Omaha, NE 68103-0009
Phone 888-500-3344
Fax 866-338-2667
Tim Lake
First Western
PO Box 65660
West Des Moines, IA 50265-0660
(RLI)
Phone 800-475-1000
Fax 515-225-3872
apps@
Dan Burgus x418
Hazel Woods x421
Mike Porter x440
Marcia X415
Julie X422
mailroom@
Foremost
Help Desk 800-528-5995
Underwriting/Apps
800-527-3905
John Grizwald
800-233-6136 x64573
Agent Appointment 877-346-5111
Global Marine Insurance
Phone 800-748-0224
Fax 231-947-4407
Grinnell Mutual
Phone 800-362-2041
Fax 800-823-6416
Customer Service x2455
Personal Lines Amy x8162
Commercial Lines Stacy x8337
Hagerty Insurance
Phone 800-922-4050
Fax 231-941-8227
Harper Insurance
Phone 563-927-3987
Fax 563-927-4781
Illinois Casualty
Phone 800-445-3726
Anne Thomas 309-732-0115
Fax 309-793-1707
Underwriting correspondence
Team1@
IMT
800-274-3531
Commercial 877-346-5666 - Cindy
Personal lines Fax 800-289-4392 Faye x743
Integrity
800-348-1741
Commercial Underwriter: Jen x8454
jurbanek@
Iowa Alcohol & Beverage Division
515-281-7427 Liz
Iowa Bankers Insurance & Services
8800 NW 62nd ST
PO Box 6210
Johnston, IA 50131
Phone 800-532-1423
Fax 515-286-4214
Iowa Fair Plan
6967 University AVE
Des Moines, IA 50311
Phone 515-255-9531
Fax 515-255-6549
Iowa Mutual
Switchboard 800-456-5259
Accounting 800-999-8921
Accounting Fax 800-627-0378
Personal Lines 800-333-2936
Underwriter Jane Jansen ext. 31298
Jane.jansen@
Personal Lines Fax 800-288-9486
Commercial Lines 800-666-5234
Denny Napier x31319
Connie Schnack x31313
Commercial Fax 800-288-9183
Quick Quote Fax 800-333-2592
Sarah Randleman
Claims 800-333-8692
Claims Fax 800-365-3407
Glass Claims 866-523-4278
Help Desk 800-288-9332 (Log on, password tech help)
Marketing Rep: Tim Krall 319-430-0678 cell
Le Mars
800-545-6480
Customer Service 800-996-9922
Fax numbers
General/PL Undw 866-385-4152
CL Underwriting 800-314-5089
Claims: FIRST NOTICE OF LOSS
Accounting 877-560-4921
Rob 712-540-2718
Commercial Mark Holmes 563-659-1226
Farms 800-877-0600 Jayson Lamb ext 7459
Email addresses
Agency services- marketing@
Claims- claims@
Customer Service- Lmmcsu@
Liberty Mutual
800-653-7893
Merchants Bonding
2100 Fleur DR
Des Moines, IA 50321-1158
Phone 800-678-8171
Fax 515-243-0344
MetLife Insurance
500 Economy CT
PO Box 441
Freeport, IL 61032-1045
Phone 800-680-3391
800-255-0332 Effective 1-1-2012
Fax 815-266-5386
Underwriter Kris Parr x4733
kparr@
Fax 866-766-4143
iiagentmail@ (for policy changes/cancel)
Spin-Off Department 888-341-6689
*NO money down for a spin off (were on Parents policy)
Claims 800-854-6011
Claims Fax 866-743-1546
St Louis Claims Office
13045 Tesson Ferry RD
St Louis, MO 63128
Bloomington Field Claim Office
1600 West 82nd ST, STE 200
Bloomington, MN 55431
Agency Interface Support Team
800-255-0332
Down Payment Questions 800-423-4545 x5813
Down Payments:
PO Box 441 Freeport, IL 61032-1045
Billing 800-423-4545 x3703
Renewal Payments:
PO Box 41753 Philadelphia, PA 19101-1753
Processing 800-680-3391
Supply Orders 800-638-7883
Tech Support 800-255-0332
Nationwide Flood Insurance
Phone 800-255-8765
Fax 406-755-4403
Flood Insurance Processing Center
PO Box 2057
Kalispell, MT 59903-2057
NCCI
PO Box 74609
Chicago, IL 60675-4609
Phone 800-NCCI-123
Northern States
800-328-0828
Fax 651-646-1971
PAC
800-844-2678
Fax 314-421-3223
Partners
800-551-5151
David Zeller x429
Claims fax number: 262-798-5056
General fax number: 262-798-5040
Pekin Insurance LIC CHEROLD@
Switchboard 800-447-0122
Fax 309-346-0826
Personal Lines Tony x2715
Tony’s Fax 309-478-2129
Commercial Lines Terah x2240
Commercial Fax 309-346-4419
Life Eric Shane x2537
Life Assistant Gerry x2520
Life Bert x2536
Sales help with on line Life quotes-Diana x2528
Annuities Brian Lee x2417
Life Fax 309-346-8398
Uni Plan x2476
Uni Plan Fax 309-478-2759
Policy Services x2499
Cashiers Dept x2354
Cashiers Fax (EFT Forms) 309-478-2175
Help Desk x2757
Supply Department x2209
Disability Policy Service x2718
Group Health Debbie Wilson x2480
Fax 309-478-2092
Tom Summers Marketing 563-249-7336
Quad Cities Claims Office
4646 38th AVE
PO Box 499
Moline, IL 61266
Phone 888-271-1560
Fax 309-764-4437
Summer Shanle 396-5423 or 551-5025
*NEW Claims Reporting 888-735-4611
24 Hour Claims Reporting 888-PEKIN-11(73546)
Use for Glass Fill also!
For Cust to get Credit Info on self 800-456-6004
PIPAC
Phone 800-765-1710
Group Fax 319-277-0530
Beth x7103
Nancy x7126
Melissa x7129
Rachel Ysbrand x7123
Laura DuBois x7125
Portamedics
866-839-8021
Progressive Insurance
Customer Service / Underwriting 877-776-2436
Fax 800-229-1590
Tech 800-695-4050
Fleet 888-515-3296
Customer Line 800-925-2886
Drew Ferguson 800-321-9843
Tim Leuck: Our Rep 319-538-7887
Rain & Hail
Phone 800-342-7194
Fax 515-559-1101
Safeco
Phone 800-262-7055
Farm Kelly Green 800-262-7055 x26437
Fax: 877-215-6955
Fax: 877-344-5107
Commercial Sabrin Shirley 800-262-7055 x26118
Fax 425-376-7235
Claims 800-332-3226
Marketing Rep. Brent Schlicher 515-471-3803
Send Down Payments to:
PO Box 66750
St Louis, MO 63166
Society Insurance
PO Box 1029
Fond du Lac, WI 54936-1029
Phone 800-242-9703
Fax 920-922-3710
Jeff Dickman – Underwriter
Small Business Underwriter – Julie Suemnicht
Renewal Underwriter – Rob Zelazoski
New Agent Fax 920-927112
TAM(Applied Systems)
800-999-5368
(319-373-2044)
Paul C McCoy
Taylor Insurance
Century 1-STE 140
2700 Westown Parkway
West Des Moines, IA 50266-1411
Phone 800-422-3170
Fax 515-225-8073
THOMCO
800-476-4940
Travelers Insurance
1-877-878-2468
Underwriter: Adrian
Claim Reporting 800-252-4633
Jim Christensen – 515-480-0080
Fax 877-872-5218
Truckers Insurance
PO Box 1494
Des Moines, IA 50305
Phone 800-652-9515
Fax 515-276-1418
Julie K x2982
Lisa Gosden x2966
Universal Insurance
Phone 800-385-9978 (Jim Morrow)
Fax 515-285-8010
Victoria Insurance
Phone 800-888-8424
Claims 800-926-3168
Toys 877-877-7907
All Faxes Except EFT 877-295-2923
Fax EFT Forms 800-440-4541
Viking Insurance
PO Box 641115
Pittsburgh, PA 15264-1115
Phone 800-334-0090
Fax Endorsements 888-845-2447
Claims Correspondence/PO Box 5630
Madison, WI 53705-5930
Fax 503-362-6203
Marketing Rep James Streit 800-322-2733 x8263045
James.Streit@
Wellmark Individual
Need to go through PIPAC initially (see above)
800-847-1506
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