COMPLAINT AGAINST A FRANCHISE ASSOCIATION MEMBER
COMPLAINT AGAINST A FRANCHISE ASSOCIATION MEMBER
Complainant Contact Details:
Name: _____________________________________________________________________________
Address: ___________________________________________________________________________
__________________________________________________________________________________
Tel: ______________________________ Fax: _____________________________
Mobile: ___________________________ Email: ___________________________
Franchise Association Member against which the complaint is being made:
Name: _____________________________________________________________________________
Brief Description of Alleged Misconduct or Breach:
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Continue on a separate page if necessary.
Using the Association’s Codes and /or Rules identify which Rule/s and/or section/s of the codes have allegedly been breached:
__________________________________________________________________________________
Have you formally notified the Member of this complaint? Yes ___ No___
Has the Member responded to your notification? Yes___ No___
(If yes, please attached the response to this form).
Have you referred the complaint to any other body? Yes___ No___
Have legal proceedings commenced? Yes___ No___
I acknowledge that the Franchise Association of New Zealand complaints process does not provide for monetary recompense.
I agree that the member may provide my personal information to the Franchise Association of New Zealand when responding to this complaint.
Signature of Complainant: ______________________________
*Please ensure you provide a copy of your franchise agreement with your documents.
Franchise Association of New Zealand Inc
Unit 27, 2 Bishop Dunn Place, Botany South, Auckland 2013, P O Box 217145 Botany Junction, Auckland 2164
[pic] G/Forms/Complaints against members Jan 11
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